Sitewizard Reviews 

181
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have been a Sitewizard customer for almost 2 decades now... the most recent version of our website is the best yet. The team always respond swiftly to answer any questions and the site itsel... See more

Rated 5 out of 5 stars

Changing websites can be a daunting and nerve-wracking task. Not so with Site Wizard!! The template-based design takes much of the complexity out of the task while still looking bespoke. They were tru... See more

Rated 5 out of 5 stars

From start to finish brilliant. Our website has turned out brilliantly, we were given good options and chose a template created by Sitewizard that kept the cost down, but is striking. Thank you team... See more

Rated 5 out of 5 stars

SiteWizard designed and built a custom site for us that has been live for around 3 moths now. The design and build process was so simple, we went back forth until we were completely happy with the de... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Website Design from SiteWizard, the UKs most recommended Website Design Company. Award Winning Website Design and eCommerce Web Design with a Money Back Guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(181)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Website Design and Development

Jo, Vicki and the Site Wizard team have been exceptional. The service has been first class, they have been professional, friendly and kept me updated at all stages of my website's development. They have listened to my needs and gone way beyond my expectations.
Can't praise them enough, thank you.

1 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic new website from SiteWizard

SiteWizard designed and built a custom site for us that has been live for around 3 moths now. The design and build process was so simple, we went back forth until we were completely happy with the design which was great. The content loading happening pretty quickly and the site looks great! Any teething issues we've had (or just stupid questions as we're learning how to use wordpress) have been answered/sorted quickly.
Would absolutely recommend!

1 July 2021
Unprompted review
Rated 1 out of 5 stars

Shocking quality of a system

Shocking quality of a system. Staff generally helpful but sometimes even they can't fix things. Trying to get an email up and running has cost me days of my time over the last few weeks. I wish I'd never signed up!

17 June 2021
Unprompted review
Sitewizard logo

Reply from Sitewizard

Hi Senior,

I'm really sorry to hear you've had this experience with us and we want to resolve this issue for you. Yes, we will occasionally come up against issues we can't fix, especially if those issues are with third parties. But let me know more and I'm sure we can help. Would you be able to reply with your company name or of course email us at enquiries@sitewizard.co.uk with your details, so we can resolve this for you?

We hope to hear from you soon.

Kind regards,
The SiteWizard Team

Rated 5 out of 5 stars

Just like to say cant recommend these…

Just like to say cant recommend these guys enough, we have had a couple of ecommerce & websites over 10 years now, and had the same account manager David Burke and his team who have done a tremendous job with the website upgrade. Very efficient and professional service, keep up the good work. Special thanks to Vicki and all the support & design team.

18 May 2021
Unprompted review
Rated 5 out of 5 stars

A big thank you to Joanna Brown at Site…

A big thank you to Joanna Brown at Site Wizard. I have been a customer of this company on and off over the years. Just returned after Jo contacted me with regards to SEO on my website. Jo and I go back a long way, she first contacted me seventeen years ago, and I had my 1st ever website. Jo has always been really helpful, knowledgeable and professional and has provided an explanatory service every time. I am looking forward with Jo's help to get my website on the map.

19 April 2021
Unprompted review
Rated 4 out of 5 stars

Site Wizard review

Jo, Poppy and the team were extremely friendly, helpful and competent
I would certainly recommend Site Wizard to other companies and friends

13 April 2021
Unprompted review
Rated 5 out of 5 stars

Five Star Service Every Time.

We have been with Sitewizard now for more than five years and couldn't recommend them highly enough. From web design through to technical support you will receive a friendly, professional five star service every time.

We have recently worked with web manager Vicki and designer Claire in order to up date our existing website and we are receiving amazing feed back from our customer base re the new design.

If you are looking for a professional, friendly team with great support, after care service and one that keeps your website current and on trend then Sitewizard is exactly what you are looking for.

1 April 2021
Unprompted review
Rated 5 out of 5 stars

Stress taken away designing a new website

I have been meaning to update our website for the last year. Having contacted 3 other agencies it was proving to be a real headache to have my vision understood. George and Poppy at Sitewizard were great. George understood exactly what I was looking for and transmitted my vision to the design team. Within 2 weeks of speaking to George initially, our new site went live. Exactly what I was looking for and at a competitive cost. Although the team at Sitewizard are working remotely their customer service was excellent. If I needed to speak with George or Poppy a simple email was sent and I received a call within the hour. For something that I felt would be a very stressful task ended up being seamless. Highly recommended.

18 March 2021
Unprompted review
Sitewizard logo

Reply from Sitewizard

Hi Adam,

Thank you so much for your kind comments. We are really glad you are happy with your new website. We have passed your feedback over to George and Poppy too.

Thanks,
The SiteWizard Team

Rated 5 out of 5 stars

New small business website

First class service from start to finish within a reasonable timescale. On hand to answer any questions we had on the telephone which was a godsend as we have very basic knowledge in this field. Website been live now for around 3 weeks and we are noticing an upsurge in contacts .

15 March 2021
Unprompted review
Rated 5 out of 5 stars

15 years of great service

Sitewizard have hosted my website for 15 years and i hope they will for the next 15 years. They're excellent value and when i need a redesign, they've been able to help me through the process to make the whole thing very easy.

11 March 2021
Unprompted review
Rated 5 out of 5 stars

It's 5 stars from us

As a high-end building company our brief to Site Wizard was to create a bespoke website that reflects the quality of finishes and service we provide for our clients.
The design team rose to the challenge led by George and the whole process was managed professionally from conception through to completion.
These days 'getting it out the door' often takes preference to 'getting it right' and we never felt this at any stage.
Dealing with George was excellent and he kept us informed regularly on progress and when decisions were needed.
We're looking forward to working more with the team in the weeks ahead and marketing the new website will be our next challenge.
I'd happily recommend Site Wizard to any small company looking for excellent value.

23 February 2021
Unprompted review
Rated 1 out of 5 stars

DREADFUL-TOTALLY INCOMPETENT

One star is one too many.
DO not use this company. Sitewizard failed to inform us that their server would be switched off and our
e-commerce website would suddenly become obsolete until 6 WEEKS BEFORE. We were clearly missed off the mailing list for emails that went out informing customers that this would be happening and happened to find out by chance.
George Morson and co. were unapologetic and did nothing to try to help us out in this ridiculous situation. With two weeks to go until our website suddenly no longer exists we are working against the clock to build a new one - and I suddenly find out once again BY CHANCE that they are graciously leaving the server on for another month. WHY DID it not enter George's head to let us know about this???? TOTAL AND UTTER INCOMPETENCE, but also total disinterest when they have completely messed up and created HUGE problems for a small business.

16 February 2021
Unprompted review
Sitewizard logo

Reply from Sitewizard


Hi Nicola,

We are sorry to hear that you did not receive the email reminders that were sent to the contact address you provided that has been used for the 8 years you have been a satisfied client.

Notification was first sent in August 20, then again October 20 and again in January 21 that informed all of our clients using the particular out of date service that the server would be taken down in Feb 2021. This is due to the Ecommerce platform you are currently on coming to end of life and not meeting current payment gateway / pci compliance demands. The initial notice contact provided in excess of 6 months’ notice for alternative arrangements to be made with either ourselves or another provider.

We understand that this is difficult situation for all concerned and therefore extended the shutdown period a further month until the end of March.

We are sorry to see you have decided to leave on such negative terms, but would like thank you for your business over the last 8 years.

Kind Regards

The Sitewizard Team

Rated 5 out of 5 stars

Highly recommended

I've been a customer of Site Wizard for around 10 years, and have always found them to be very professional, friendly and helpful, with a speedy response to queries via email or on the phone. I would highly recommend them to anyone looking for a website designer.

14 November 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Thank you very much for your kind comments and for being a customer of ours for so long, it's much appreciated. I will pass on your comments to the rest of your team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look