Great team, threesome worked well. Wondered why one had to take photos of front entrance and passage then location of site for furniture, when they delivered through back entrance via garden. Handy... See more
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Review summary
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3 times we visited 2 different stores as we were so undecided, every visit we had the best service. All the staff were very helpful and not pushy at all. 2 different people helped us at the Stockton s... See more
From our first visit to your store right through to delivery and setting up our 2 sofas your team's service has been spot on. In store sales was helpful, gave us time to wander, look at a number of o... See more
When visiting your Solihull store we were greeted by an extremely nice sales assistant. He was very polite when we entered the store he made us feel very comfortable while just browsing the sofas and... See more
Company details
About poltronesofà
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
45-49-Villiers Street, SR1 1HA, Sunderland, United Kingdom
- 0800 731 0048
- www.scs.co.uk
4.5
Excellent
534K reviews
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From the warm welcome instore to the…
From the warm welcome instore to the very knowledgeable staff who listen to what you want and guide you through to your end sofa. Zoe who we dealt with was exceptionally knowledgeable and her recommendations were absolutely perfect. Customer service and attention to detail was exemplary. 100% recommend
29 July 2026
Professional service
Friendly staff who knew products but were not pushy in getting a sale but giving their advice and knowledge to help us make our decision when choosing our suite. Anita at Wolverhampton was a credit, polite professional and courteous.
27 July 2026
Excellent quality & lovely staff
Resham, the gentleman that dealt with me, was very friendly, thorough and very patient with me.
29 July 2026
Very friendly staff and efficient…
Very friendly staff and efficient service keeping us informed.
1 August 2026
It was a very good experience and the…
It was a very good experience and the salesman Jerry was really helpful .
29 July 2026
Staff friendly but not pushy
28 July 2026
Great service
Great service, kept informed about the time of delivery. Friendly lads who were professional and helpful.
1 August 2026
Great service, helpful but not pushy
Very good service with lots of information and help without being pushy. Goods ordered for delivery
29 July 2026
Very welcoming
Very welcoming. Sam who served us was very helpful all the way throughout. 10 out of 10
1 August 2026
Stuart was brilliant
Stuart was brilliant. No following us or hard selling just friendly and did everything we asked
29 July 2026
Great service
29 July 2026
Happy customer
Salesman was really helpful and helped us pick the suite we wanted . Delivery on time as promised.
Delivery men were excellent and helpful.
We are very happy with the quality and appearance of the suite .
1 August 2026
Really friendly lads and went out there…
Really friendly lads and went out there way to get it in by having to take a door off and making sure it was where I wanted it .Love the sofa
1 August 2026
The staff were polite and explained how…
The staff were polite and explained how everything works.
29 July 2026
Really great experience
Really great experience. We got the sofa we love. Staff was really friendly and helpful especially Simon who dealt with us he was amazing. Can't wait for my sofa to arrive 😊
28 July 2026
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