Great team, threesome worked well. Wondered why one had to take photos of front entrance and passage then location of site for furniture, when they delivered through back entrance via garden. Handy... See more
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45-49-Villiers Street, SR1 1HA, Sunderland, United Kingdom
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Welcomed on arrival and lots of help and advice given by sales assistant. (Cannot remember the blonde ladies name) Finally decided to buy two two seater sofas
The man who dealt with us,Dean wenr above and beyond to hwlp us and made thw experience more enjoyable.
Jamie was very knowledgeable and helped us with our purchase when we’d decided which chair to buy.
Very helpful assisting with our requirements, pleasant colleagues in store
every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up coming back and puchasing from another gentleman a couple days later, he was great at explaining the fiance options. the prodtuction was only a month, crazy fast for a custom sofa, and despite admittedly picking a sofa maybe a lil too big for our house, the two deliervy guys got it in without complaint, they were amazing. overall, just 10/10, everything was smooth and everyone knew exactly what they were doing
The delivery team was excellent very professional, all packaging was take away they made sure when that all was safe before bringing in the sofa.
Delivery was smooth, and quick
And Installation as well
Staff were gentle
Delivery was on time and the sofa lives up to my expectations
It was lovely to not feel rushed or pressured into buying a sofa. Staff were attentive and helpful with helping us choose our sofa. We went home took measurements and the sofa we originally wanted was to big. The gentleman who seen to us the previous day worked with us to find the right sofa for us.
Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so long. If I’m wrong PLEASE correct me.
The staff did not hassle me and left me alone to browse but were very helpful once I had made my choice.
Very helpful in the shop and the delivery was spot on .
Ordered our recliner chair in April told it would be ready approximately end of July and everything went smoothly. Delivered on the 29th of July. Very helpful and pleasant delivery people. Chair placed where we wanted it. Connected and working in a matter of minutes. Brilliant service from start to finish.
The young lady who served us was brilliant and did everything we asked for
The experience, and especially the staff were very helpful, pleasant and polite from start to finish including the delivery staff who took time an great care with my sofa, thank you
The 2 lads what moved my settee(Donovan and his mate ) both did a great job ,very polite on time and no damage. Well done guys , and a massive thanks .
Great service in store, the gentleman was very helpful. Great communication about delivery date and time, then the guys that delivered were quick and polite. Good experience all round
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