Delivery men really struggled with furniture eventually managed
marks left on walls and bannister
comfy settees
overall felt sorry for delivery men

A great experience, every question answered before we could ask it, no surprises and delivered ahead of schedule.

Delivery team were also fantastic, quick and professional.

Really helpful & friendly. Very knowledgeable too, so we chose a lovely recliner sofa. Emma also explained we could get batteries for recliner. Was suprised you don't sell them with the sofa's?

We were kept informed about the delivery narrowing the window of delivery down as it got closer (I found this very helpful)
The delivery team were very friendly and helpful.
Curtious and respectful of the property
Whilst the were quick it did not seemed rushed and they took the time to make sure everything was correct

Excellent correspondence with company regarding arrival of sofa. Following that delivery was equally the same. The sofa itself arrived in immaculate condition....so pleased!
The delivery team were also very efficient. Thank you so much to all involved! Highly recommend!

The sales person was very helpful understood requirements which lead me to my purchase

All aspects of my purchase from sales to delivery went very well, good all round.

They were so proficient all the way and the delivery men were brilliant will definitely shop with you again

Delivery spot on. Lads that delivered excellent knowledgeable and helpful.

Absolutely excellent service and merchandise.
Bought my retirement sofa

I visited the Plymouth store looking for a specific sofa that was going to fit my requirements. I was welcomed when I entered the store and left to walk around looking at all the types of sofas. We where informed that as all the sofas where hand built so we could choose any fabric and style which was great. We found what we wanted the sales team where not pushy and it was a relaxed process and we did take the five year insurance makes sense. Free delivery and the over all price was really good. Just waiting now to take delivery in October.
Would highly recommend

Lisa in the Aberdeen store was very knowledgeable and friendly. I didn't feel pressurised for a sale either, which is a big plus in my book!

You are welcomed as you walk in and the staff are very helpful in whatever you require. Highley recommend

From the minute we walked into store was given a very warm welcome.Penny was very pleasant very easy to talk to.Her customer service was excellent and made spending a lot of money a pleasure.She was so knowledgeable could answer any questions and explained everything in Detail.Brilliant experience well done.Just have to wait now for my chairs and new sofa in October.

What a fantastic visit we had to the Straiton store! Greeted by Stefanie, who was friendly and respectful when I asked to be left to browse.
The sofas are just gorgeous, we narrowed it down to two and Stefanie answered all our questions, gave lots of good advice and our purchase was seamless. Prices are so good too.
This Lady was warm, friendly, not pushy and knows her stuff, I'd not hesitate to recommend.

Staff were friendly and informative. Products were well made and reasonably priced.

The staff were very helpful and patient even when I was very fussy about the colour

Sofa comfortable and just as seen in shop very pleased. The only criticism I would have is the time I had to wait for it. It was delivered within the time slot so pleased with that too