Have been using Scott Findlay for over ten years - they have been, without fail, excellent on each occasion. Our current experience was even better! Plumbing emergency, all booked up for six days bu... See more
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Review summary
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Worcester Bosch combi boiler was installed within the stated timescale - 3 days. Extensive work including removal of tanks, new pipework, new flue and reinstatement of ceilings. Works were carried out... See more
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Have used twice and wouldn’t hesitate to recommend to anyone. On both occasions each engineer that’s visited was punctual, did the job efficiently and cleaned up after them reinstating what they neede... See more
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I was kept in touch by text when the engineer was on his way. He serviced the boiler as requested and was very efficient and professional and friendly. He was an interesting person and I had full conf... See more
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Company details
Written by the company
Proud to have been voted Edinburgh's Best Domestic Central Heating & Plumbing Company 2023 in the Scottish Enterprise Awards, Scott Findlay is a local, family firm which is trusted by 1000's of clients to provide high quality, friendly and reliable service. We offer convenient one hour arrival slots so you can plan your day and send email and text reminders so you can keep track of your engineer. You can rely on us to look after all your gas heating and plumbing needs and we are accredited by Worcester Bosch at their highest Diamond level installer status so you know that your new boiler is being fitted by a professional and comes with market leading 12 year guarantee. If you're looking for experts in boiler repairs and servicing then we're the number one choice in the city for service and quality and all repairs are covered by a 12 month guarantee.
Contact info
5-7 Wolseley Place, EH8 7AD, Edinburgh, United Kingdom
- 0131 669 9993
- info@scottfindlay.co.uk
- www.scottfindlay.co.uk
5.0
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service from this very local…
Excellent service from this very local company. Knowledgeable and experienced, friendly and courteous.
24 August 2026
Reply from Scott Findlay
Thank you Maggie, this is really great to hear!
Reply from Scott Findlay
This is great to hear, thanks Chris!
Highly recommend
I have used this company for 12 years.
I find booking easy for annual service. Communication excellent, engineers punctual and friendly.
28 August 2026
Reply from Scott Findlay
We really appreciate you coming back to us year after year, thanks for the support Ian!
Excellent service
Very nice man who came worked efficiently to service my boiler. A pleasure to have him in the house.
28 August 2026
Reply from Scott Findlay
This is wonderful to hear, thank you Vicki!
Next day service from the team at Scott…
Next day service from the team at Scott Findlay and always quick and efficient.
27 August 2026
Reply from Scott Findlay
Thanks Jerome!
Service
Cane on time as arranged after we changed the appointment a couple of time. V pleasant engineer who sorted and explained the small problem we had with the boiler.
24 August 2026
Reply from Scott Findlay
Thanks Colin, glad we could help!
Excellent service
Email responses were speedy and clear, the cost seemed fair, and our boiler service was carried out smoothly, explained to us, and done in a really friendly and polite way
28 August 2026
Reply from Scott Findlay
We really appreciate your lovely review Jennie, many thanks!
Reply from Scott Findlay
Thanks for the review Francis!
Reply from Scott Findlay
Many thanks Ian
Reply from Scott Findlay
Thank you Jean
Experienced
Experienced, reliable and thoughtful (reminders) putting my elderly mother at ease
17 August 2026
Reply from Scott Findlay
This is so great to hear, thanks Sandra!
Reply from Scott Findlay
Thank you Daniel!
Plumbing in new washing machine
Have used Scott Findlay before and will use them again for all my plumbing jobs. This time it was to fit a new isolation valve and plumb in a new washing machine. Jack was very professional, tidy and did a great job. Very pleased with the results and all working perfectly. Thank you.
19 August 2026
Reply from Scott Findlay
Thank you for your review Simon, Jack will be very glad to hear this!
Very quick for an appointment
Very quick for an appointment. Arrived on time. Fixed the problem. Also put outer shoes on their shoes so they didn't tread dirt in the house. Have used many times. Would recommend
19 August 2026
Reply from Scott Findlay
Thank you for the continued support Yvonne!
Friendly plumber who did the job…
Friendly plumber who did the job quickly and efficiently.
The only negative was his late arrival but a call to Scott Findlay quickly confirmed that he would be with us soon.
17 August 2026
Reply from Scott Findlay
Apologies for the delay, but we're glad the work was completed quickly and efficiently. Many thanks Nigel.
Brilliant quick and effective repair
19 August 2026
Reply from Scott Findlay
Many thanks for the kind review!
Was recommended to us by a neighbour
Was recommended to us by a neighbour. Delighted with the service.
20 August 2026
Reply from Scott Findlay
It's great to hear you found us through a recommendation, and we're so glad you were happy with our service. Many thanks!
Reply from Scott Findlay
Thanks Kevin, it's much appreciated.
Annual Service …
Duncan arrived on time to carry out our annual boiler service. He was very thorough and also extremely tidy!
18 August 2026
Reply from Scott Findlay
Many thanks Linda!
Exceptional Service
Using Scott Findlay is always an exceptional experience from boiler servicing to replacing radiator valves and bleed points which was my most recent works completed. Many thanks again.
21 August 2026
Reply from Scott Findlay
This is fantastic to hear, thank you Linda!
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