Have been using Scott Findlay for over ten years - they have been, without fail, excellent on each occasion. Our current experience was even better! Plumbing emergency, all booked up for six days bu... See more
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Review summary
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Worcester Bosch combi boiler was installed within the stated timescale - 3 days. Extensive work including removal of tanks, new pipework, new flue and reinstatement of ceilings. Works were carried out... See more
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Have used twice and wouldn’t hesitate to recommend to anyone. On both occasions each engineer that’s visited was punctual, did the job efficiently and cleaned up after them reinstating what they neede... See more
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I was kept in touch by text when the engineer was on his way. He serviced the boiler as requested and was very efficient and professional and friendly. He was an interesting person and I had full conf... See more
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Company details
Written by the company
Proud to have been voted Edinburgh's Best Domestic Central Heating & Plumbing Company 2023 in the Scottish Enterprise Awards, Scott Findlay is a local, family firm which is trusted by 1000's of clients to provide high quality, friendly and reliable service. We offer convenient one hour arrival slots so you can plan your day and send email and text reminders so you can keep track of your engineer. You can rely on us to look after all your gas heating and plumbing needs and we are accredited by Worcester Bosch at their highest Diamond level installer status so you know that your new boiler is being fitted by a professional and comes with market leading 12 year guarantee. If you're looking for experts in boiler repairs and servicing then we're the number one choice in the city for service and quality and all repairs are covered by a 12 month guarantee.
Contact info
5-7 Wolseley Place, EH8 7AD, Edinburgh, United Kingdom
- 0131 669 9993
- info@scottfindlay.co.uk
- www.scottfindlay.co.uk
5.0
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Exceptional Service
Using Scott Findlay is always an exceptional experience from boiler servicing to replacing radiator valves and bleed points which was my most recent works completed. Many thanks again.
21 August 2026
Reply from Scott Findlay
This is fantastic to hear, thank you Linda!
Came punctually and fixed the problem
Came punctually and fixed the problem. What more could you want.
24 August 2026
Reply from Scott Findlay
Thanks John!
Reply from Scott Findlay
Thanks Caroline!
Job well done by competent and friendly…
Job well done by competent and friendly technician
17 August 2026
Reply from Scott Findlay
Many thanks!
Good service
Easy to book a service, engineer arrived in good time, was very thorough and professional. Excellent service!
17 August 2026
Reply from Scott Findlay
We really appreciate the lovely review, thank you Ann!
Quick response and neat work
Very quick response. Mark was professional and did the work very neatly. Decent price too. Would recommend.
19 August 2026
Reply from Scott Findlay
Thanks for the recommendation Sabrina!
Brilliant service as always
Brilliant service as always. Thanks to both your engineers.
13 August 2026
Reply from Scott Findlay
Many thanks Jo!
Absolutely first class!
Absolutely first class!
Have been using Scott Findlay for over ten years - they have been, without fail, excellent on each occasion. Our current experience was even better! Plumbing emergency, all booked up for six days but Dawn managed to rejig appointments, got us in within two days and Ryan has just been and fixed the problem! Ryan was terrific - 25 points out of 10! Totally professional, calm, carefully assessed the problem, worked out the solution then, with ingenuity and skill, made it happen! Thank you so very much to all.
14 August 2026
Reply from Scott Findlay
We really appreciate you taking the time to leave such a detailed review. We're so glad to hear Dawn could make an appointment work for you sooner and that Ryan did such a great job - thank you Marianne!
Boiler Service
Came at the time that was arranged.
A thorough service appeared to be undertaken.
Professional and pleasant technician attended to the service
13 August 2026
Reply from Scott Findlay
Thank you Marion, it's much appreciated!
Great Company
We use this company every year for our annual service and would recommend them. Always first class work.
26 August 2026
Reply from Scott Findlay
Thanks for the continued support Andrew!
punctual and good service
Scott Findlay have been servicing our boiler for the last 5 years and this year they replaced it with a new one. excellent service, very punctual and efficient. 100% recommended
11 August 2026
Reply from Scott Findlay
Thank you Arianna, we hope you're happy with the new boiler!
Very efficient and professional
Very efficient , friendly and on time arrival.
Professional and helpful
12 August 2026
Reply from Scott Findlay
Thank you for the lovely review!
Annual boiler service carried out in professional way
Excellent service. Duncan carried annual boiler service in a professional way
11 August 2026
Unprompted review
Reply from Scott Findlay
Many thanks Ken!
Reply from Scott Findlay
Many thanks Dave!
We hardly knew that they were working…
We hardly knew that they were working upstairs.
They had the bath out and downstairs before we knew it. Not a sound, so quiet, and very tidy.
5 August 2026
Reply from Scott Findlay
Thank you Peter, we're really pleased to hear that there was minimal disruption during the works and we hope you're enjoying your new shower!
Very good communication with customer…
Very good communication with customer and really nice , helpful, informative guys doing the job!
Really appreciated as 78 years old!
Keep up the good work!!
10 August 2026
Reply from Scott Findlay
Thank you Barbara, we're glad we could help!
Boiler Service
Very good experience. Engineer arrived on time and was very knowlegable and helpful.
13 August 2026
Reply from Scott Findlay
Thanks Andy, this is great to hear!
I hired Scott Findlay to service my…
I hired Scott Findlay to service my boiler and gas fire and I could not be happier with the results.
From start to finish, the service was top notch.
It's rare to find such a reliable, polite and professional company.
I recommend them to all my friends and family.
I wouldn't use any other company.
21 July 2026
Reply from Scott Findlay
Thank you for such a glowing review Carlene, it really means a lot to us and we appreciate your recommendation!
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