Sangamo ltd Reviews 

124
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Most stupid boiler system, if not too late do not get it, it is confusing and doesn’t make any sense

Rated 1 out of 5 stars

The timer I ordered was good and as advertised. The delivery however left a lot to be desired. The delivery was to a farm with a farm track of 1 km. The driver phoned to tell me he would not b... See more

Company replied

Rated 1 out of 5 stars

If Sangamo were Amazon, I would now be the proud recipient of a timer assembly for my heating time clock. However, they are not and although I have paid and received an invoice then waited six days... See more

Company replied

Rated 1 out of 5 stars

Product is horrible. Don’t know how you can mess up a timing system. I want to set my timer for my water to just run 24/7 and I can’t what kind of nonsense is this.

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1.1

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TrustScore 1 out of 5

124 reviews

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Rated 5 out of 5 stars

Tried and Trusted

Parts ordered online, received within 2 days. Very good service.
Wendy Goss. Charters of Reading.

27 November 2012
Unprompted review
Rated 4 out of 5 stars

Distributors of Excellent Immersion Timers

I had in the past purchased a Powersaver Daily Immersion Timer in B&Q in Glasgow. I live in Ireland. I needed a second one & had difficulty getting one like it & had purchased a different type & found it difficult to adjust.
I found the Powersaver doing an online search & purchased it. Sangamo delivered it promptly at the price quoted - no additional charges for VAT / postage.

I also purchased an automatic radiator bleeder. I fitted it to a radiator which I thought may have been the cause of air entering the heating system. Regretably this did not solve my problem - maybe it needs to be fitted somewhere else. The air builds up in an oil cooker had provides the heating.

Sangamo have a good range of products and I am happy to recommend them for doing business with.

26 November 2012
Unprompted review
Sangamo ltd logo

Reply from Sangamo ltd

Hi Sean

Thank you for your very positive feedback to our service. It is always very encouraging to hear our customers are happy.

We look forward to doing business with you again.

Rated 3 out of 5 stars

one item two prices

I bought unit for £53 from Sangarmo from their web site shop. When I went back on to their site for technical information the day the item arrived (V QUICK POST V GOOD) the item was on sale for £44.

20 November 2012
Unprompted review
Rated 5 out of 5 stars

Very good

They were very helpful in pick the best product suited for me. Also, the delivery was quick. Would recommend them.

20 November 2012
Unprompted review
Rated 5 out of 5 stars

SUPER SAGAMO GREAT

we looked google because we couldn't fine what we needed for our community centre but as soon as we hit the Sangamo website we found the perfect item, it was ordered and delivered the next day we are really happy with the result and would recommend Sangamo to all our friends and others who deal with community centres
we thank Sangamo for helping us to be able to sort out our lighting issues at our community centre, thank you from Kitwell Community Centre Bartley Green Birmingham B32 4JH.

16 November 2012
Unprompted review
Rated 1 out of 5 stars

Product good delivery bad

The timer I ordered was good and as advertised.
The delivery however left a lot to be desired. The delivery was to a farm with a farm track of 1 km.
The driver phoned to tell me he would not be delivering to me because I live on a farm track and I would have to meet him on the main road. I had to leave my work and wait on the main road for him to arrive. His attitude when he arrived was truculent to say the least with comments like " only phone you out of the goodness of my heart" and "The next time I just won't deliver and take your parcels back to the depot"
M understanding is that delivery costs are included in your pricing stategy.
In future I would not be able to rely on deliveries from your company and for that reason I will not order from you again.
DPD, Hermes, Royal mail, Asda and Tesco as well as other unmarked delivery contractors deliver to myself and also to a farm 2 km further along the same farm road.

14 November 2012
Unprompted review
Sangamo ltd logo

Reply from Sangamo ltd

Hi Mike

We would like to offer our sincere apologies for the experience you had with your order. We are extremely disappointed with your delivery experience.

We use an external courier to deliver all our orders (they are not employed by Sangamo) and your experience is not acceptable.

Please be rest assured we have already initiated an investigation into this and we will be dealing with this poor standard of delivery service from the courier company as a priority.

Again we apologise for your experience and while we understand your reluctance to do business with Sangamo again, we would like to assure you that these instances are very rare. We will be putting measures in place with the courier to do all we can to ensure this type of service does not happen again.

If you would like to discuss this further, please do not hesitate to call our Customer Services on 01475 745131.

Rated 5 out of 5 stars

The Heat is On

Order to Sangamo was despatched immediately and arrived here in good condition. Delighted with the shopping experience. Our Church heating is now working well and everyone happy.

6 November 2012
Unprompted review
Rated 2 out of 5 stars

Good Service, Good Build - Not Comfortable To Live With !

Needed a simple room thermostat to control room temperature-without feeling cold before 'switch on' and feeling too hot before 'switch off'. Like similar thermostats I have tried ( mechanical & digital) the "Plus&minus 1degree Swing/Differential" quoted in the spec. seems widely off the mark. Chose the RSTAT 3 because, among other good things, it has a night "set back" switch ( -3degs.) which is a very useful facility to have. Have only had this item for a couple of days so will continue to try experimenting mounting this 'controller' in different places. Am in my late 80's and always had a deep respect for the solid and reliable construction of the electrical/mechanical Sangamo Weston time switches etc.I first encountered in 1942. That was the main reason for choosing 'SANGMO' today.

6 November 2012
Unprompted review
Rated 5 out of 5 stars

Good product and service

We bought the Powersaver 24/7 to replace some less intelligent timers we had on our heating and external lights. Ordering was not complicated, the delivery was quick to arrive and the product is working as designed. So happy customer here in the west of Ireland :-)

25 October 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service!

The refurbished timer looked as good as new. It arrived well packed and very soon after ordering it.

10 October 2012
Unprompted review
Rated 1 out of 5 stars

easy to order - impossible to receive

If Sangamo were Amazon, I would now be the proud recipient of a timer assembly for my heating time clock. However, they are not and although I have paid and received an invoice then waited six days......, but nothing received. And now they ask me to rate them!

Come on Sangamo - improve. Oh and by the way, where's my purchase?

10 October 2012
Unprompted review
Sangamo ltd logo

Reply from Sangamo ltd

Hi Steve

As we have already discussed via email, it appears your item was lost in the post. We shipped your timer assembly on the day you ordered it (3rd October), however, when you emailed us on the 10th October your purchase has not arrived.

On the date you emailed, we then sent you out another assembly which you were good enough to confirm receipt of on the 12th. We appreciate your positive comments and feedback in your email and we are extremely happy to have resolved the situation for you.

Kind Regards
The Sangamo team

Rated 5 out of 5 stars

Real happy with service.

Got a water got immersion heater timer for this site. Real good communication from sales and v.fast dispatch to Ireland. Would buy here again.

1 October 2012
Unprompted review

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