Safeguard UK Reviews 

6,617
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the entire phone process is remarkably smooth, well-organized, and very easy to understand. Consumers also appreciate the user-friendly website and consistently find that the insurance quotes offer reliable coverage at very competitive and affordable prices. However, some people mentioned that renewal quotes could be significantly higher compared to previous years and sometimes include unexpected additional service charges. A few reviewers also noted difficulties interacting with automated online systems or experienced technical website issues when trying to successfully complete their insurance transactions.

What people talk about most

Price

Clients share positive opinions on price, noting that policies offer great value and competitive quotes for... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the online process is smooth, well... See more

Service

People report positive experiences with service, highlighting great prices, straightforward policies, and... See more

Website

Customers consistently note positive experiences with website, describing the online process as smooth, well... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful. Good value compared to other companies. Also recommended by consort motor homes, said they are really good if you need to make a claim. Very easy to understand when arranging over the... See more

Company replied

Rated 5 out of 5 stars

Before I purchased this I tried another company and found it to complicated to complete I abandoned this and went to this firm and it was easy so the other firm lost a sale . Although I am a pensione... See more

Company replied

Rated 5 out of 5 stars

The lady that I spoke to was so pleasant, friendly and helpful. She ensured all details were taken and sorted whilst applying for the quote, and helped to answer every question I had throughout the pr... See more

Company replied

Rated 5 out of 5 stars

Very helpful and very easy. In times where you just want something done, to speak to a real person and get things sorted was very so refreshing. Not experienced thankfully how a claim is handled but i... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.

Safeguard UK

Written by the company

We understand caravan, motorhome & home insurance

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,617)

2,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The prices.

14 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review.

We really appreciate your comments regarding our prices and are glad we could help.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 4 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review.

We really appreciate your feedback and are so pleased to hear that your experience was very quick and accurate.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Brilliant

Brilliant, easy to understand and extremely reasonable too. So definitely recommend.

20 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review.

We really appreciate your feedback and are thrilled to hear that you found our service clear, easy to understand, and extremely reasonably priced—and thank you so much for recommending us!

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 4 out of 5 stars

Satisfied

They made it clear as to what was and not covered. I upgraded from basic to middle option and managed the whole transaction in a matter of minutes.

21 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your fantastic 5 star review and feedback! We’re delighted to hear that our team made the cover clear and easy to understand, and that you were able to upgrade your policy quickly and smoothly. It’s great to know the whole process was completed in just a few minutes.

If you have any questions or need any support, please reach out to the team who will be happy to help

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Insure your VW Campervan with complete confidence

If you want to insure your VW Campervan you must give Safeguard try/

20 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your fantastic recommendation! We’re delighted to hear that you’d recommend us to fellow VW Campervan owners looking for insurance.

If you have any questions or need any support, please reach out to the team who will be happy to help

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed. Fast and reliable.

13 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your fantastic 5 star review and feedback! We’re delighted to hear that our service was exactly what you needed and that you found us fast and reliable.

If you have any questions or need any support, please reach out to the team who will be happy to help

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Motorhome insurance

Personal on the end of the phone was very easy to talk too and was knowledgeable about motorhomes.
Insurance was set up in a reasonable time with questions not duplicated and a competitive price.

10 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

We are delighted to hear that our team member was knowledgeable and easy to talk to and that setting up your motorhome insurance was smooth, efficient, and competitively priced.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Very good

Super easy process and methods of getting a good choice and deal very impressed.

20 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

We are delighted to hear about your positive experience and that you found our process super easy to get a good choice and deal.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Very fair easy to speak to

Very fair easy to speak to

21 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review.

We're glad to hear that you found our team very fair and easy to speak to.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Great price for the basic deal

Great price for the basic deal. Add-ons soon increase the price to a much higher level.

13 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your honest 5 star review and feedback. We’re pleased to hear you feel the basic deal offers great value. We understand that adding extras can increase the overall cost, and we appreciate you highlighting this.

If you have any questions or need any support, please reach out to the team who will be happy to help

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Easy to use

Easy to use
Tick all boxes

20 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your lovely 5 star review and feedback! We’re delighted to hear that you found it easy to use and that it ticked all the boxes.

If you have any questions or need any support, please reach out to the team who will be happy to help

Kind regards, Kirsty @ Safeguard

Rated 4 out of 5 stars

Price's and ease of purchasing

Price's and ease of purchasing

20 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your feedback! We’re delighted to hear you were happy with the price and found the purchasing process easy and straightforward. We really appreciate you choosing us and taking the time to share your experience.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for your lovely 5 star review and feedback! We’re delighted to hear that you found setting up your insurance easy and were happy with the price.

If you have any questions or need any support, please reach out to the team who will be happy to help

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Agent helpful and understandable

Helpful and understandable agent

12 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your kind feedback! We’re delighted to hear you found our agent helpful and easy to understand. We really appreciate you taking the time to share your experience.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for your feedback! We’re delighted to hear you found the process quick and simple to use through the cashback app. We really appreciate you choosing us and taking the time to share your experience.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars

Very easy to follow online

Very easy to follow online, simple steps and I think good value.

20 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your lovely 5 star review! We’re really pleased to hear that you found our online process easy to follow and straightforward, and that you feel you received good value for money.

If you have any questions or need any support, please reach out to the team who will be happy to help

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Been using Safeguard for many years now…and recently bought another moto home, we just picked up where we left off.

Been using Safeguard for many years now and they have always been easy to deal with. Whilst not the cheapest I do believe they offer great value and I trust them wholeheartedly.

17 September 2025
Safeguard UK logo

Reply from Safeguard UK

Thank you so much for your kind words and continued support over the years. It’s fantastic to hear that you’ve always found us easy to deal with and that you trust us wholeheartedly. We truly appreciate your loyalty and are delighted to know you feel we offer great value.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Safeguard.

Rated 4 out of 5 stars

Getting the policy was OK butI am…

Getting the policy was OK butI am unable to open an account .Also I requested that the documents be sent by post and so far I have not recieved them ahence the 4 star review
policy No LBGSAF0006243

12 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your review and for sharing your experience. We’re pleased to hear that obtaining your policy was straightforward, although we’re sorry to hear about the difficulties you’ve experienced with opening an account and receiving your documents.

Documents requested by post can take up to 10 days to arrive. We appreciate your patience and hope these reach you shortly. If you continue to experience any issues, please get in touch with us and we’ll be happy to assist.

Thank you again for your feedback regarding policy LBGSAF0006243.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Safeguard.

Rated 2 out of 5 stars

I’m STULL waiting to recieve my…

I’m STULL waiting to recieve my insurance documents by post which I requested

19 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your feedback. We're sorry to hear that you have not yet received the insurance documents you requested and appreciate how frustrating this must be.

Your documents were issued by post, however delays can occasionally occur within the postal system. To help resolve this, we have arranged for the documents to be reissued to you.

In addition, we have sent an email with details of our online portal, where you can securely view and download your policy documents straight away. This will allow you to access your policy information while you wait for the postal copies to arrive.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.safeguarduk.co.uk/contact-us

We understand the importance of having your insurance documents available when you need them and apologise for any inconvenience this delay may have caused. Thank you for bringing this to our attention.

Kind regards

Chelsea @ Safeguard

Rated 5 out of 5 stars

Good price

Good price, friendly service on the phone. Good

9 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review.

It is great to hear that you received a good price and friendly service on the phone.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

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