Remotes4u (UK) Reviews 

11,440
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that remotes work perfectly straight out of the box, often without complicated setup. Many people appreciate the fast and efficient delivery service, with orders frequently arriving the next day. The overall service is described as excellent, and the website is highlighted for being clear and easy to navigate. However, some customers also noted receiving remotes that did not function correctly or were incorrect for their TV models. A few people mentioned issues where the device failed to work upon arrival or did not fully support all advertised functions.

What people talk about most

Product

Customers had positive experiences with product, often finding that items worked as expected and provided... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Service

Clients share positive opinions on service, with many reviewers expressing delight and satisfaction with the... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting how easy and quick it is... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

This is a great company and their remotes controls are the best!! They work straight away on the TV with no hiccups and dont relaps when changing channels on your TV. I have bought remotes from this c... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,440)

413 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great reviews and first class service…

Great reviews and first class service recommend to everyone who require new remotes

13 May 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

Item ordered

Item ordered. Advised of delivery window dates. Item arrived as described and on time and works perfectly. I can have no complaints with the product or service.

11 May 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

Excellent and proficient service

Excellent and proficient service. Just what we needed. Competitively priced, speedy delivery. Highly recommend. Cheers.

11 May 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Your review is truly appreciated, thanks for taking the time out of your day to write it. I hope it helps others who may be a little unsure when buying from our website that they can have the confidence to buy from us with a 30 day no quibble returns policy but more importantly a professional customer support team who are always available by email to try and resolve any issues customers may be having. We’d rather all our customers have a working and functioning remote controls, than be without one.

Rated 5 out of 5 stars

Exactly what I was looking for and…

Exactly what I was looking for and works really well with no set up needed. Super speedy delivery which was a great surprise! Thank you very much!

8 May 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanks so much your review is really appreciated.

Rated 5 out of 5 stars

Part was easy to find on website

Part was easy to find on website, order processed and sent out quickly.

7 May 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for the concise and positive review, I hope others find it helpful to their decision making when buying a remote control from our company.

Rated 5 out of 5 stars

Impeccable customer service

I emailed the company yesterday with a query about which remote was most suitable for my elderly TV. The company replied very promptly, with a further query answered almost instantaneously. I subsequently ordered the recommended (competitively priced with no charge for post and packing) item, and it arrived this morning. It was literally a case of, 'insert batteries and go!' Extremely impressive service from start to finish and I highly recommend Remotes4u(UK)

9 May 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Your review is greatly appreciated and I hope it helps others who may have any niggling doubts, thank you so much.

Rated 5 out of 5 stars

Remote worked perfectly

Remote worked perfectly despite being an alternative as the original no longer manufactured. Delivered timely and ahead of schedule. Thank you

1 May 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Your review is greatly appreciated, thanks.

Rated 5 out of 5 stars

First Order

First time using this company. I don't buy many remote controls but the advice given on their website was spot on.
The order process was good and delivered as advised.
Very Good

28 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for the positive review, it is appreciated so much.

Rated 5 out of 5 stars

speedy delivery

speedy delivery, and works fine.

27 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We always strive to provide the best possible service, thank you for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look