Remotes4u (UK) Reviews 

11,438
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that remotes work perfectly straight out of the box, often without complicated setup. Many people appreciate the fast and efficient delivery service, with orders frequently arriving the next day. The overall service is described as excellent, and the website is highlighted for being clear and easy to navigate. However, some customers also noted receiving remotes that did not function correctly or were incorrect for their TV models. A few people mentioned issues where the device failed to work upon arrival or did not fully support all advertised functions.

What people talk about most

Product

Customers had positive experiences with product, often finding that items worked as expected and provided... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Service

Clients share positive opinions on service, with many reviewers expressing delight and satisfaction with the... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting how easy and quick it is... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

This is a great company and their remotes controls are the best!! They work straight away on the TV with no hiccups and dont relaps when changing channels on your TV. I have bought remotes from this c... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,438)

407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and good value

Great service and good value. Worked straight out of the box. Thank you.

22 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

I ordered a new remote control for my…

I ordered a new remote control for my really old TV in my bedroom
and it came the next morning,
they sent me an alternative because my tv was so old and it works perfectly.
The customer service is fantastic and a credit to the company.

20 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanking you for your positive review. The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

excellent service

Processed order quickly and delivered next day.

17 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanking you for your positive review.
The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

Excellent service for replacement remote controls

I am delighted by the service provided by Remotes4U. Their website was easy to use and provided the reassurance that I was ordering the correct device. Emails were timely and clear in providing updates with the progress of my order and my replacement remote arrived by Tracked-24 on time. Thoroughly recommended.

21 April 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive review. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

Excellent service.

Excellent service.

13 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanking you for your positive review.
The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

Very Happy Customer

So glad i found this company.Have been looking for a replacement remote for my tv for a long time.Found it with this co.
Easy to order,
Swift delivery, just put batteries in and off you go.Brilliant
Thank you Remotes4u(UK) for making my life alot easier

17 April 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive a review. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

Easy to order

Easy to order
Speedy delivery
Great new remote
Thank you

9 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for taking the time out of your day to give us a super and concise review.

Rated 5 out of 5 stars

FAST

Ordered in the afternoon and here the next day.
Highly recommend.

9 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanking you for your positive review.
The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

Trustworthy company

Came quickly, it was genuine item as described and the right one for the tv that i needed. Yeah good company to deal with.

8 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for taking the time out of your day to give us a super and concise review.

Rated 5 out of 5 stars

TV remote Samsung

Ordered remote and within 2 working days the remote arrived. Found this website by inputting serial number of my TV, read the reviews which were highly recommended. Thank you

7 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive review. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

great service at a great price.

i have bought from from Remotes 4u before they do a great replacement for any remote, i ordered mine at the easter break so i got it on the tuesday. i would go to these people anytime i need a remote, top marks.

7 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive review. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

Excellent service next day delivery.I…

Excellent service next day delivery.I thought I needed to replace my tv but tried with new remote first.Perfect it was my old remote.Many thanks saved me a lot of money

9 April 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We are so glad we saved you having spend money on a new tv. Your review is appreciated so much.

Rated 5 out of 5 stars

Super quick

Super quick, brand new original remote works perfectly

30 March 2026
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Reply from Remotes4u (UK)

Thank for taking the time out of your day to give us a super and concise review.

Rated 4 out of 5 stars

My experience with this company are…

My experience with this company are very good .You can choose your remote with serial number of your tv, unfortunately the problem was my tv which I have to returned the remote.I’m happy with service from Remotes4u and returning with no hassle but I have to pay the return fee which is explained on their website.

30 March 2026
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Reply from Remotes4u (UK)

Thank you for your review, it’s gratefully received.

Rated 5 out of 5 stars

satisfied

prompt delivery and it worked straightaway

26 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience.

Rated 5 out of 5 stars

very good service

23 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for the kind words. Reviews like this keep our team motivated to provide the best service possible!

Rated 5 out of 5 stars

Television remote control

I needed a T.V. remote control for replacement of a broken one. The new one arrived very quickly and worked straight away.

23 March 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

You made our day! Thanks for the 5 stars.

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