Remote-Controls-Shop Reviews 5,513

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the remote controls, for being exactly as described, genuine, and of high quality, often surpassing original items. People frequently highlight the excellent service, noting the efficiency, prompt dispatch, and quick delivery of their orders. Many consumers appreciate the ease of finding compatible products and the overall smooth purchasing process. However, some customers mentioned issues with damaged items upon arrival, though the company promptly resolved these by sending replacements. A few reviewers also noted that the company does not ship to Ireland.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are delighted to find exact replacement remotes,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy and... See more

Quality

Users describe positive interactions with quality. Customers are pleased with the product's authenticity,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and speed of... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently praise the ease of ordering,... See more

Based on these reviews

Rated 5 out of 5 stars

My purchase - a Panasonic DMR/TV remote control - was exactly as described and expected. Although not in stock with Remote Controls Shop, (website advised it may have to be ordered direct from Panason... See more

Rated 5 out of 5 stars

Great service from remote-controls-shop.co.uk . The TV remote (Humax, original remote) I ordered arrived quickly via Royal Mail, no problems, works perfectly. I've used the same place in the past... See more

Rated 5 out of 5 stars

We have ordered two panasonic remote controls this week. The first one for the TV on Wednesday which arrived on Thursday. I was so pleased with this that I ordered a second for the Recorder on Frida... See more

Rated 5 out of 5 stars

Quick and helpful. Will use again and will recommend to friends. Delivered new Remote very quickly. Definitely a genuine original item, not a cheap Internet copy. Refunded readily when I found... See more

Rated 5 out of 5 stars

I bought a "GENUINE PANASONIC ORIGINAL REMOTE" at about 2pm yesterday and RECEIVED it today about 9.30 am!! Why can't all companies achieve this? (Well done Royal Mail also). Yes, I paid more than t... See more

Rated 5 out of 5 stars

I was pleasantly surprised to find a remote for a TV that I didn't consider a mainline brand - Seiki. Delivery was prompt and the quality was very much better than the original. This has brought back... See more

Rated 5 out of 5 stars

I ordered the remote control for the old 15-year-old TV, because I misplaced the original one. But then I realised that the TV stopped working. I was able to return the unused remote control without a... See more

Rated 5 out of 5 stars

Elderly father's remote stopped working. Saw a remote available that was compatible with his TV and needed no programming, and combined with the next day delivery, this purchase was ideal. Great servi... See more

Rated 5 out of 5 stars

Previously bought a Humax remote on Ebay which was rubbish ! Received this one from Remote controls shop and it works perfectly. Thanks guy's, thought I was going to have to sell the box. Would reco... See more

Rated 5 out of 5 stars

Brilliant service will use again if I need any more remotes. I ordered a remote that was ordered from manufacturer even sent on to me. When I received the remote it was damaged. When I contacted r... See more

Rated 5 out of 5 stars

Fantastic company. I've ordered remotes twice and both times arrived the next day. Great price, free delivery and even free batteries. Would highly recommend.

Rated 5 out of 5 stars

The people I spoke to regarding a replacement LG TV remote went above and beyond to track down a remote for my very old LG TV and it was an extremely quick delivery. Unfortunately I encountered the sa... See more

Rated 5 out of 5 stars

Found the exact remote I needed to replace one that had worn out. Very happy I decided to buy a new remote after struggling on with my old one. Very fast delivery service too. Genuine part at a ve... See more

Rated 5 out of 5 stars

I have previously bought a remote from eBay at a cheap price, didn’t last long waste of time and money. This new remote from the Remote Shop was clearly better made heavy like the original. I am very... See more

Rated 5 out of 5 stars

Item purchased remote control for LG blue ray DVD recorder. It looked brand new & works well. Delivery extremely quick

Rated 5 out of 5 stars

The television I ordered arrived swiftly and securely, with no issues. 😉👌 The description was clear and fulfilled when the product arrived. Prompt delivery

Rated 5 out of 5 stars

Very efficient service - thank you! I was so pleased to obtain an "original" remote for my Panasonic smart tv.

Rated 5 out of 5 stars

What an amazing service - these guys had exactly what I wanted and thanks to prompt dispatch and the brilliance of our posties I had it the next day! Can’t ask for better👍🙏

Rated 5 out of 5 stars

Second remote I have had to order - my dog chewed the other one! Delivered on time and compatible with my TV. Would order from the same company again

Rated 5 out of 5 stars

Very easy to identify which product was compatible with my old Humax box and delivery was .by return

Rated 5 out of 5 stars

The Remote Control Shop. Fantastic service with fast delivery and the new remote works great. Thank you.

Rated 5 out of 5 stars

We chose this remote because it was so much cheaper than the branded one for our TV. I was a bit worried it might not work but it’s fine. It arrived really quickly too.

Rated 5 out of 5 stars

Grat service on drlivrty and extremely helpful sith advice on how to help trsolve issues

Rated 5 out of 5 stars

Humax RM-I03U Original Remote - 29/11/2025 - £23.99 + free p&p (Royal Mail, 48 hr tracked). Bought to replace the original remote that came with a Humax DTR-T2000 which had lost most of the co... See more

Rated 5 out of 5 stars

Very good, quick and efficient service. Reasonably priced controls. Would definitely use again.

Rated 5 out of 5 stars

Very satisfied with the service unfortunately it wasn't the right thing but no problem returning it and money refunded with no problem I will use again in future thank you

Rated 5 out of 5 stars

The remote is,exactly what we wanted. Very light and is good quality. Quick delivery. We are really pleased with it

Rated 5 out of 5 stars

The remote works perfect with the TV and so easy to use.thankyou very much for all your help and quick delivery.

Rated 5 out of 5 stars

You had the device I needed. It was clearly identifiable on your website. It was promptly delivered. It works.

Rated 5 out of 5 stars

Trouble free delivery on time & handset works .

Rated 5 out of 5 stars

Did what it said, no programing needed just point at TV and it works.

Rated 5 out of 5 stars

Very quick despatch and delivery time and exactly the right replacement remote control for my model,

Rated 5 out of 5 stars

great item, the real thing.good price works perfectly. you get what it says on the box.

Rated 5 out of 5 stars

Great replacement remote. As described, well packaged fast delivery. Highly recommended.


Company details

  1. Appliance Parts Supplier

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic company.

Fantastic company.
I've ordered remotes twice and both times arrived the next day.
Great price, free delivery and even free batteries.
Would highly recommend.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing service

What an amazing service - these guys had exactly what I wanted and thanks to prompt dispatch and the brilliance of our posties I had it the next day! Can’t ask for better👍🙏

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Humax RM-I03U Original Remote

Humax RM-I03U Original Remote - 29/11/2025 - £23.99 + free p&p (Royal Mail, 48 hr tracked).
Bought to replace the original remote that came with a Humax DTR-T2000 which had lost most of the conductive layer on the back of the silicone keypad push-buttons making it a pain to operate.
This remote was advertised as a Humax original. At the date of purchase, an original replacement from Humax Direct was £29.90 + £4.90 p&p (Royal Mail, 1st class, untracked). Buying from the Remote Controls Shop (directly) represented a saving of £10.81.
I placed the order just before the 15.00 hrs order deadline on Thursday, 27th and it arrived on the morning of Saturday, 29th, so I was very pleased with the dispatch and delivery of the remote. The packaging was adequate - a polythene, padded mail bag with the remote inside another polythene bag so the remote was undamaged.
The package contained troubleshooting instructions and details of how to uniquely pair the remote with it's PVR, should more than one PVR be in the same room, (a feature I didn't know about), which I found very useful. The same instructions also contained return details and a pre-printed return label in case the buyer needed to return the remote for whatever reason.
The supplied remote was exactly the same in every way discernible (without dismantling) as the original. It looks, feels and functions just as a new original would so, despite wondering how it could be so much cheaper than the Humax Direct offering, I have no doubt that this is the real-deal.
For buyers who want to save another few quid, the Remote Controls Shop also offers a remote with almost the same functionality (no television control) but in a generic case.
Overall, I'm very pleased with my purchase and experience, and would use (and recommend) the Remote Control Shop again.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

SIMPLY INCREDIBLE PERFORMANCE!! THANK YOU!

I bought a "GENUINE PANASONIC ORIGINAL REMOTE" at about 2pm yesterday and RECEIVED it today about 9.30 am!! Why can't all companies achieve this? (Well done Royal Mail also).
Yes, I paid more than the substitutes offered on the" big river" website but all 3 I have had from them over the years have been rubbish so I treated myself. I record, edit out adverts and burn T.V. progs and documentaries etc.to DVD (for personal use only). Yes it is a lot of work but I can watch what I want, when I want, without interruptions!! MANY MANY thanks for being such a good company to deal with!

14 November 2025
Unprompted review

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