Regent Holidays Reviews 

704
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently share how wonderful their holidays are, praising the highly competent staff and expert guides who provide detailed local history and engaging information. Consumers consistently show the exceptional organization of private tours, noting that every arrangement runs smoothly from start to finish. Visitors also deeply appreciate the fantastic hotel locations, delicious food, and wonderful atmosphere experienced throughout their journeys. However, some customers also noted minor issues, mentioning that occasional hotel rooms felt a bit eccentric or that alternative accommodations provided during the trip did not fully match their expectations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that advisors and planning teams are... See more

Holidays

Consumers find holidays to be a source of great satisfaction, frequently praising the well-organized... See more

Service

People report positive experiences with service, noting that travel specialists are quick to understand needs... See more

Location

Clients share positive opinions on location, expressing general satisfaction with the excellent and... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with first-class hotels,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We received excellent help in planning our holiday. We were grateful that we were able toffy from Manchester. Lovely spacious room at the hotel and an excellent choice for breakfast. We had a brillian... See more

Rated 5 out of 5 stars

In just six full days we managed to see a lot of Turkmenistan. Guli our guide was brilliant and steered us around Ashgabat and Merv. The programme was expertly arranged by Carl with emphasis on the th... See more

Rated 5 out of 5 stars

The Uzbekistan tour with Regent was totally different to any holiday I've had before, but I really enjoyed it. Very well organised and I was lucky to have a small group too which made it a feel so muc... See more

Rated 5 out of 5 stars

Everything about our trip was perfect. Peter, the team at Regent and their partners in Norway are experts in their field. Our hotel location and excursions were exactly as we wanted and the guides we... See more


Company details

  1. Cultural Tours Provider

Written by the company

Specialists in the alternative, Regent has been pioneering travel experiences since 1970. With Regent, out-of-the-ordinary comes as standard and you will learn first-hand about people and places that others have only heard of.

Regent Holidays

Written by the company

Over 45 years experience
Knowledgeable & experienced Travel Specialists
Tailor-made holidays & small group tours
British Travel Awards Winner 2017

Contact info

4.8

Excellent

TrustScore 5 out of 5

704 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(704)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Albania is such a beautiful and…

Albania is such a beautiful and interesting country. Regent Holidays arranged an excellent tour of different cities, sites, churches and castles that we felt we had experienced a great deal, as well as seeing beautiful countryside. Everything worked perfectly, and both guide and driver were outstanding.

9 June 2026
Unprompted review
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Reply from Regent Holidays

Dear Gail,
We're delighted to receive your five-star review. Thank you for choosing us to arrange your holiday and for sharing your experience. Your feedback will certainly be passed on to your travel consultant, who will be very pleased to read your comments. We hope to assist you again in the near future.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

A wonderful Japanese experience

Delighted with our trip to Japan organised by Steph at Regent who put together an ideal itinerary based on our discussions. We visited 8 different areas mostly travelling by bullet train with all but one hotel really special.
We received a very detailed travel plan with all the train and other tickets logically presented which made the many journeys so easy.
Reasonable pricing and highly recommended.

20 May 2026
Unprompted review
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Reply from Regent Holidays

Dear Philip,
Thank you for your lovely feedback. It's wonderful to know you had such a positive experience from start to finish. We truly appreciate you taking the time to share your thoughts and hope we can help plan your next adventure.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Go to Moldova, a fascinating country

We feel we saw Moldova from the inside, as travellers rather than tourists. First time with Regent Holidays, would have preferred the option to fly to Warsaw from Manchester rather than Heathrow, which put several hundred pounds in hotel fees on top of the cost of the holiday.

12 June 2026
Unprompted review
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Reply from Regent Holidays

Thank you for your kind review. We're so pleased to hear everything went well and that you enjoyed your holiday. We really appreciate your recommendation and look forward to helping you create many more fantastic travel memories.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Well organised

Well organised, in depth knowledge from the tour guides. The included visits were well chosen and hotel accommodation excellent especially the old manor houses in country locations.

1 June 2026
Unprompted review
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Reply from Regent Holidays

Dear Keith,
Thank you for taking the time to leave such positive feedback. We're delighted that you were happy with both our service and your holiday. Your comments are greatly appreciated and will be shared with the team. We look forward to assisting you again in the future.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Pride in a nation

Well constructed tour led by an excellent tour leader,the best I have ever travelled with, Natalya is proud of her country and has a pride in her job of teaching visitors to Moldova all about her country

7 June 2026
Unprompted review
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Reply from Regent Holidays

We're so grateful for your five-star review. Knowing that you had a great experience is exactly what we strive for. Thank you for your kind words, and we hope to help you discover another amazing destination very soon.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

We have just booked with Regent…

We have just booked with Regent Holidays to go to the Azores on a fly drive holiday. Emma Brown was most helpful and patient.

11 June 2026
Unprompted review
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Reply from Regent Holidays

Thank you for your lovely review. It was our pleasure to help arrange your holiday. Your travel consultant will be especially pleased to hear your comments. We hope to welcome you back again soon.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Maria and Giorgi were so kind and…

Maria and Giorgi were so kind and helpful, from the moment we met them i knew we were in good hands, i am disabled but with there help i didn’t miss anything, if you ho to Georgia and get them as your guides you have won the jackpot.

2 June 2026
Unprompted review
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Reply from Regent Holidays

Dear Martin,
Thank you for your wonderful feedback. We really appreciate you choosing us for your holiday and are delighted to know we met your expectations. We look forward to helping you plan your next getaway.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Great Service in Country

Very good guide and driver which helped make our holiday a success.
Schedule was about right with two nights in each location.
Kazbegi was stunning. A must to visit for others

12 June 2026
Unprompted review
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Reply from Regent Holidays

Dear Bruce,
Thank you for your kind review. Hearing that you had such an enjoyable experience makes all our hard work worthwhile. Your feedback has been shared with the team, and we hope to have the opportunity to assist you again in the future.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

FAULTLESS ARRANGEMENTS

Tailored to our requirements, travel, transfer & outing arrangements worked perfectly and well chosen hotels.

9 June 2026
Unprompted review
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Reply from Regent Holidays

We're thrilled to hear you had such a positive experience. Thank you for taking the time to leave us a review and for your lovely comments. Your support means a great deal to everyone here, and we can't wait to help with your next holiday.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Our first holiday with Regent

Our travel arrangements were complicated with several hotels and journey by plane, train, boat and bus so we were expecting something to go wrong re tickets. We should have had more faith in Regent, everything went so smoothly re their organisation. It was our first time with Regent and will it be our last ........ definately not. Well done the Regent Team!

1 June 2026
Unprompted review
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Reply from Regent Holidays

Thank you for your fantastic review and for your kind words about our service. It's always rewarding to hear when we've helped create a memorable holiday. We appreciate your recommendation and look forward to helping you again.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Superb all round service

Employees I dealt with are both courteous and knowledgable.
They respond promptly to emails & phone calls. Are very flexible and the holiday I’m going on with them is competitively priced.

8 June 2026
Unprompted review
Regent Holidays logo

Reply from Regent Holidays

Thank you for sharing your experience with us. We're delighted that everything went smoothly and that you enjoyed your holiday. We'll be sure to pass your lovely comments on to your travel consultant. We hope to welcome you back very soon.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Excellent Holiday to Baltics

Excellent holiday to Baltics. Staff at Regent helpful. All hotels clean and comfortable and well located for town centres. All arrangements (5x local guides and 4x taxis) ran like clockwork. Can't find anything negative to say and we'll definitely use Regent again without hesitation.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent trip to Uzbekistan

The itinerary was well planned and well put together to show us different aspects of Uzbekistan, not just the headline cities like Samarkand and Bukhara. We appreciated this longer trip allowing us more time to see the cities. The holiday was well organised before and during our trip. In particular Carl at Regent was very helpful before we went and he gave us sound advice. Our guide Mukhammad was excellent and a good ambassador for his country. He was very knowledgeable and able to adapt the programme to the changeable weather.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Iceland 10 night self drive tour

We have just returned from a 10 day round the island trip in Iceland with an extra night in Reykjavík. From the moment of booking Regent provided us with all the information to plan our holiday and activities. The map and book they provided were invaluable in planning our holiday. All the hotels were of a high standard and be aware that the Center hotel chain also give a 15% discount for guests in the restaurants. All the breakfasts provided were of a high standard with huge selections and generous portions. Airline bookings and car rental hire were included and all the check ins were easy and seamless. I would recommend anyone hiring a car to book their car hire excess insurance before they leave UK. We used Eversure recommended by Martin Lewis and this even included the wind and sand damage cover for a premium of £21 for the 10 days. We cannot recommend Regent enough they really did take all the hard work out organising the holiday and making it such a memorable occasion.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

A memorable visit to Moldova

Thanks to Carl Meadows and his team at Regent Holidays I have recently returned from a most enjoyable
and memorable visit to Moldova
Everything worked out as planned and the overall
experience was up to my best expectations
The Radisson Hotel was superb and I had a beautiful room and looked after by friendly and helpful staff
Transfers and private car excursions were always very comfortable with very professional drivers and guides
Flights with Lufthansa were on time and offered very good on board service
I would strongly recommend this holiday to anyone thinking about it
David Stanton

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience on the Regent…

Fantastic experience on the Regent Sonjefjord Experience tour, tailored to our requirements. Stunning scenery throughout the journey with Oslo and Bergen interesting in their own ways. Highlight was our stay in Balestrand. Travellers just need to be aware that in Oslo and Bergen hotel staff are on strike which means reduced dining options and housekeeping. But did not really detract from our overall experience.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

A well structured holiday

The arrangements were spot on and the guide and driver ensured that we were well looked after. Although we were older than most tourists here, (at 79 and 73) we did not feel out of our depth and thoroughly enjoyed the entire trip - especially the quality of the hotels

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Georgia/Armenia...a view from Switzerland

well, I have to say it was good to have carl M there to organise the trip.Efficient and did what he promised.Selection of hotels were spot on in terms of comfort, the staff and location.And, many thanks for organising the train...it was an important part of the experience as was the epic 400km tour around Yerevan.
very happy Regent are there and , of course, I shall recommend you to friends and fellow travellers .As for me, i hope it won`t be in another 10 years...but I have to do Kazakhstan, Kirghizstan onto Uzbekistan in the next couple of years. Many thanks again, Iain C, Switzerland

1 May 2026
Unprompted review

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