Regent Holidays Reviews 

704
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently share how wonderful their holidays are, praising the highly competent staff and expert guides who provide detailed local history and engaging information. Consumers consistently show the exceptional organization of private tours, noting that every arrangement runs smoothly from start to finish. Visitors also deeply appreciate the fantastic hotel locations, delicious food, and wonderful atmosphere experienced throughout their journeys. However, some customers also noted minor issues, mentioning that occasional hotel rooms felt a bit eccentric or that alternative accommodations provided during the trip did not fully match their expectations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that advisors and planning teams are... See more

Holidays

Consumers find holidays to be a source of great satisfaction, frequently praising the well-organized... See more

Service

People report positive experiences with service, noting that travel specialists are quick to understand needs... See more

Location

Clients share positive opinions on location, expressing general satisfaction with the excellent and... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with first-class hotels,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We received excellent help in planning our holiday. We were grateful that we were able toffy from Manchester. Lovely spacious room at the hotel and an excellent choice for breakfast. We had a brillian... See more

Rated 5 out of 5 stars

In just six full days we managed to see a lot of Turkmenistan. Guli our guide was brilliant and steered us around Ashgabat and Merv. The programme was expertly arranged by Carl with emphasis on the th... See more

Rated 5 out of 5 stars

The Uzbekistan tour with Regent was totally different to any holiday I've had before, but I really enjoyed it. Very well organised and I was lucky to have a small group too which made it a feel so muc... See more

Rated 5 out of 5 stars

Everything about our trip was perfect. Peter, the team at Regent and their partners in Norway are experts in their field. Our hotel location and excursions were exactly as we wanted and the guides we... See more


Company details

  1. Cultural Tours Provider

Written by the company

Specialists in the alternative, Regent has been pioneering travel experiences since 1970. With Regent, out-of-the-ordinary comes as standard and you will learn first-hand about people and places that others have only heard of.

Regent Holidays

Written by the company

Over 45 years experience
Knowledgeable & experienced Travel Specialists
Tailor-made holidays & small group tours
British Travel Awards Winner 2017

Contact info

4.8

Excellent

TrustScore 5 out of 5

704 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(704)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Off the beaten track in Uzbekistan

We have just returned from a wonderful trip to Uzbekistan. As well as the Silk Road cities we explored Nukus and Termes. Very few tourists visit these areas; well worth the adventures there. Regent Holidays set us up with a brilliant tailored itineray with excellent guides in each place. Highly recommended

16 April 2026
Unprompted review
Rated 3 out of 5 stars

I couldn't understand the tour guide

I couldn't understand the tour guide. She was very sweet but I didn't understand what she was saying most of the time. She also talked a lot which I found irritating since I couldn't understand her.
We also merged with a Spanish speaking group. They couldn't understand their Spanish guide either. So we had 2 groups on the bus with 2 guides and nobody could understand anybody much.
So it was frustrating
You need to get better guides.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Our trip to Albania

A very helpful response form the staff member that we dealt with combined with a superb itinerary and great information and back up all combined to make it a great experience

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Our guide was fantastic and he gave us a great insight to Islam, the importance of Islam to Uzbekistan, and the history and culture of the country. Overall, it was an amazing experience.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Ice Hotel

We visited Sweden at the beginning of march, staying 1 night in the iconic Ice Hotel. Our ice suite was just beautiful. A bucket list treat. This was a 3 night break. Our advisor was Jo. She was fantastic! Nothing was too much trouble. Jo even organised a different flight time upon our return, as we thought it was a little tight. This trip had been a dream of mine for over 20 yrs. Never seeing the Aurora before, we saw it on our first night. We couldn't believe it!! The holiday included a snow mobile excursion and dog sleigh trip, which was totally amazing, it made me cry. Both included delicious meals. We will definitely use Regent again as they were just super organised and everything ran smoothly.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

The very best of Romania

Varied and well planned itinary showing Romania as an excellent holiday choice. Fergus and admin staff at Regent were their usual knowledable and efficient selves. Local guide,Dani, was exceptional.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Expertly Put Together

My trip was expertly put together. Regent partner with excellent local hotels and tour companies to ensure that customers get a smooth, unproblematic experience on the ground. Local guides have always been very insightful, interesting and genuine people.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Regent have been magnificent

Regent have been magnificent. When things don’t go according to plan (through no fault of theirs) you want a company to go the extra mile to sort things out- and they did. Fantastic customer service.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic holiday to Svalbard once…

Fantastic holiday to Svalbard once more! From booking, through to providing paperwork and support I cannot recommend Regent enough. They listen to your needs and create a corresponding experience with excellent local guides and services.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Trip to Norway was fabulous

Trip to Norway was fabulous! Gorgeous scenery, great accommodations, and seamless logistics. Peter and team at Regent were incredibly insightful, professional in all planning and communications, and helpful in choosing the right experience. Happened to be a last minute booking - and could not have been more appreciative of the work to make the trip memorable! Highly recommend!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy Aurora Hunter

Really great experience and such professional organising on all aspects from Travel arrangements and accommodation. The resort was superb and food, events and cabins were exceptional.

24 February 2026
Unprompted review

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