Rabbie's Tours Reviews 

32,048
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,943 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being informative, entertaining, and knowledgeable about Scottish history, culture, and local areas, often enhancing the journey with well-suited music and engaging stories. Many people highlight the excellent service, noting that guides strike a perfect balance between providing commentary and allowing time to enjoy the sights, making everyone feel like friends rather than strangers. Reviewers also appreciate the well-planned itineraries, which include plenty of stops, generous time at locations, and opportunities to explore stunning scenery and historical sites, often discovering hidden gems. However, some customers mentioned wanting more time at certain spots, feeling rushed at iconic locations like Glencoe, or experiencing long periods inside the bus. A few other people also felt that some guides were not engaging, focusing on personal anecdotes rather than relevant information, and not stopping at promised locations.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising guides and drivers for being... See more

Location

Clients share positive opinions on location, with many reviewers expressing satisfaction with the historical... See more

Service

Customers had positive experiences with service, with many reviewers highlighting the excellent tour guides... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as highlights of their trips... See more

User experience

Reviewers mention positive feedback about user experience, often highlighting the guides' personalized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nathan made our Rabbie's tour to Rosslyn Chapel and the Borders entertaining and timely. He enchanted us with stories of the area as we traveled, some well-suited Scottish tunes, and incredible tales.... See more

Rated 5 out of 5 stars

Great day trip,plenty of stops to break up the journey. The views at Steel rigg were amazing even though I didn’t do the climb up. Vindolanda site and museum was so interesting. Our driver Andy D was... See more

Rated 5 out of 5 stars

We went on the 1 day Scottish Highlands tour from Edinburgh and it was one of the highlights of our trip! Our tour guide, Neil, went above and beyond to make the tour extra special. He had the perfect... See more

Rated 5 out of 5 stars

Great experience from booking to return from the excursion. Rabbie’s utilizes small buses so max of ~ 25 on the trip. The buses are comfortable and windows are big and allow for great viewing. The dr... See more



Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Sightseeing Tour Agency

Written by the company

Rabbie’s small group tours are driven by curiosity and guided by storytellers. We find the stories that go deeper and live longer in travellers' minds. On our journeys, everyone’s hungry for the little-known or just-happened, and we can go after them: no track too small, too trodden or obscure. No need for scripts, because our guides know places like the back of their hand.

Written by the company

Unique experiences
We promise to get you in touch with the people, places, history and legends of our country and deliver you a unique and memorable experience to last you a lifetime.
Local guides
Our local guides are your hosts, each hand-picked for their pride and passion for the areas they tour and dedicated to delivering outstanding travel experiences.
Of the beaten track
We've been delivering small group tours since 1993 and in that time we've become recognised as the best at what we do. By getting off the beaten track and onto the back-roads, we get to where only the smaller tours can go.

Our Guarantees

Small Groups - No Minimum Numbers

Small Groups (Maximum of 16 passengers)
Touring with no more than 16 passengers gives you more. More personal attention, more time with the locals, more time off the bus, more time on the back-roads and just more of an all-round memorable experience. Rabbie’s is committed to delivering unique and enriching tours, with stories to share and memories that will last you a lifetime.

No Minimum Numbers - You book, you go!
Our tours will never be cancelled due to low bookings, even if you're the only one on the tour, then you get the exclusive personal experience.

Contact info

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Your story. Your 2026 adventure.

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4.9

Excellent

TrustScore 5 out of 5

32K reviews

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4.9

All reviews

(32,048)

5,700 reviews in the last 12 months

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Rated 5 out of 5 stars

2 day tours... highly recommend

We took 2 Rabbie's tours while on our visit. The first, with Eric was a West Highlands 1 day tour and a 1 day trip to North East Coastal tour with Neil. Both were knowledgeable and interesting guides. Offered enough toilet breaks and restaurant/ cafe recommendations when we had lunch on our own. The scenery was spectacular. If you have a short stay or aren't driving, these tours are a great option. Shout-out to Neil for pointing out an Orca and taking us to a puffin nesting sight where we enjoyed watching the birds. Amazing days! 10/10

4 July 2026
Rated 5 out of 5 stars

Fantastic Outlander 4 day trip!

We went on the 4 day outlander tour with Rabbies for my husband’s 50th Birthday. The minute we stepped onto the minibus wi the our Scottish dressed guide and Outlander music playing I knew this was going to be a special tour and it didn’t disappoint! Our guide and driver - Simon was incredible.. his knowledge and passion for Scottish history and Outlanders is phenomenal and the way he tells us you makes you feel you are the first person he shares it with.. The schedule was jam packed with fantastic outlander (also historic) film locations so if you are an Outlander fan you will love this tour!

4 July 2026
Rated 5 out of 5 stars

Russell was a fabulous tour guide

Russell was a fabulous tour guide! Loved his stories along the route explaining the history of the area, clans, and Mary Queen of Scots. The route taken through the Highlands was absolutely breathtaking.

3 July 2026
Rated 5 out of 5 stars

The best day out!!

Bus was spotless and comfortable. Duncan our tour guide was fantastic, just the right balance between insights into Scotland's history and culture and some awesome music on the bus. Beautiful scenery and an awesome day out!

4 July 2026
Rated 5 out of 5 stars

Great tour!

The tour was as described in the write up. The guide was entertaining and informative. The sights were wonderful to see!

16 June 2026
Rated 5 out of 5 stars

Jim Scott Magnifique

Our tour guide, Jim Scott, was engaging and gave excellent recommendations for sights to see and food to eat.

Jim was superb at rolling with the punches and replanning when the road to our destination was closed due to an accident.

I was also assured my boat tickets would be refunded for the Loch Ness tour by email before we even returned from the tour.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Two Tours with Rabbie's - We Recommend Them!

We did 2 tours with Rabbie's out of Inverness this past week - the Loch Ness tour with Neal and the Isle of Skye tour with Ryan. Both tours were excellent, the buses were very comfortable (ok - except for those super tight seatbelts!), and we really enjoyed the smaller size of the tour group (16 vs 30-40 on other tours I read about). Our guides were both outstanding and each had great information, stories, and answers to questions along the way. If you do Loch Ness - we definitely recommend adding the optional boat ride on the Loch. Isle of Skye was gorgeous - a longer day but very different scenery than Loch Ness. So glad we had the opportunity to experience both places.

If I could make a suggestion for improvement, it would be to not only send a confirmation when you book the tour, but also a reminder confirmation with specifics about where to meet and at what time 24 hours prior to the start of the tour. We were able to find our original tour confirmations by searching my email, but I found I had to go back to the Rabbie's website to research where to meet and at what time as it wasn't in our email. Not an insurmountable concern, but could be made more efficient by an email the day prior to a tour.

2 July 2026
Rated 5 out of 5 stars

Highly recommend Rosslyn Chapel and the Borders!

Nathan made our Rabbie's tour to Rosslyn Chapel and the Borders entertaining and timely. He enchanted us with stories of the area as we traveled, some well-suited Scottish tunes, and incredible tales. Our time at Rosslyn Chapel, Melrose, Scott's View, and the Wallace Monument were perfectly plotted. Not once did we feel rushed nor that we were lagging somewhere too long. Plenty of time to enjoy lunch in Melrose at a pub and then to walk around the Abbey.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

Our Tour Guide and driver was really…

Our Tour Guide and driver was really great, made the trip interesting and we never felt that we overstayed our welcome in one place. We often felt that we wanted a bit more time. Time management is critical and we managed to depart on time and Francis would go and find people who were lost.

4 July 2026
Rated 2 out of 5 stars

On the bus all day - captive audience to self-centered driver

Rabbies was well organised with a nice welcome at the meeting point and everything was on time. Unfortunately my family and I have nothing more positive to say. Firstly, the tour that we selected was the one-day tour of Glencoe, Highlands and Loch Ness. This was a 12 hour day in a small, crowded, completely full minibus. We knew it would be a long day but we did not think we would spend all day on the bus. Other then some quick on/off toilet stops the only time you are out of the bus is 1-1/2 hour at Loch Ness. Which means over 10 hours of just sitting in the crowded suffocating bus. I am sure some of their other tours might be better, but I wouldn't recommend this particular one. We thought we would be spending more time outside of the bus enjoying the scenery and fresh air.
Secondly, all of us were very very very very unhappy with our tour guide. So unhappy that we tried to figure out how to leave the tour and get a train back to Edinburgh, and we even bought ear plugs on one of the stops. I don't believe in public shaming people so I won't name the driver here, but imagine 12 hours of non-stop (and I do mean relentlessly never taking a breath) rattling on about his personal music taste, movie trivia, incredibly bad jokes, and the occasional tidbit of relevant Scottish history. It was excruciating. We were desperate to escape. He seemed to enjoy forcing us all to listen to his personal show and did not seem the least bit interested in the comfort or enjoyment of his paying passengers. He even said " if all you want is to see lovely views and take photos this isn't the tour for you". And at the end of the tour, after many many mentions of tipping, he stood at the door of the bus and force hugged everyone as they exited whether they wanted to or not. I saw him doing it and I held my bags in front of me and tried to side step him but he grabbed me anyway, it was incredibly rude and inappropriate.

2 July 2026
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Reply from Rabbie's Tours

Hello,

Thank you for taking the time to leave us this review.

We apologise that your Loch Ness and Highland tour was disappointing.

It's a long journey to Loch Ness and back to Edinburgh in one day, meaning the itinerary is quite strict, and we can't offer much more time at Loch Ness. However, we do our best to break up the journey with lots of photo stops at scenic locations as well as some more practical stops for everyone's comfort.

We're sorry that this balance of time wasn't working for you. We think this tour works great for people who want to cover a lot of grounds in one day, but we understand that it ultimately comes down to personal preferences.

If you wish to go on another tour with a slower pace and more time for in depth exploration, we'd be more than happy to assist you with finding the right tour for you. Simply contact our team at tours@rabbies.com.

I regret to hear that you didn't enjoy your time with your driver-guide. Our teams are trained to combine engaging storytelling with music and moments of quiet, ensuring the experience is enjoyable for everyone. I do apologise that we didn’t quite get it right for you this time. We’ll be passing your feedback along, and I’m confident we can take it on board as we continue to improve our tours.

Regarding the forced hug, this behaviour is not what we would expect from our guides, and we take feedback of this kind seriously. Hugs should never be forced on guests; they should feel free & comfortable to decline and we're sorry that you didn't feel like you could simply say no. We would not wish to violate our guest's consent, and I have brought this particular issue to the attention of our operations team so that they may discuss it with the driver-guide.

If there's anything else you'd like to share with us, please don't hesitate to contact us directly at feedback@rabbies.com

All the best,
Camille

Rated 5 out of 5 stars

Oxford University and surrounding villages

Tom was extremely knowledgeable, entertaining, professional, and a good driver! Really enjoyed Oxford on our own as well as the small villages. However, I think the last village warranted a visit, but I didn’t think the first two warranted them that much. The last village I thought was the prettiest, had more available to see/do but we barely had enough time to look at the Arlington Street let alone get something cool to drink, etc. I suggest subtracting one of the first two villages from the Tour, adding additional time to the last village so that we can more enjoy what it has to offer.

3 July 2026
Rated 5 out of 5 stars

Great tour!

The ease of booking, checking-in, and the actual tour itself all made this experience wonderful. Shea, our guide, was enthusiastic and knowledgeable. She told great stories that centered on history, fun facts, and current information. We loved the timing of the trip and saw a lot in a short day trip. We did the Highlands, Lochs, and Castle day trip tour.

3 July 2026
Rated 5 out of 5 stars

Cornwall exploration …

I was searching for a tour of Cornwall that fit my timetable of five days. Rabbies came up in my search. I liked the way they structured the tour with airfare and hotels not included in the tour price.
I wasn’t sure what to expect as I’ve always used large tour companies. The tour ended up being one of the best I been on. We really enjoyed the small number, only 15 people on the tour. Our guide was extremely knowledgeable. He gave us a lot of information about the area and culture. Which I really liked. Our day was structured very well with just enough time at each stop.
I plan on using Rabbies again when we tour in UK. They fit my budget and tour style.

4 July 2026
Rated 1 out of 5 stars

I don’t recommend it at all

I don’t recommend it at all
The guide haven’t said a word in the entire day, I was hoping to learn a lot from Scotland and just got a really long full day transfer. Disappointing and a waste of money. I expect a refund as it was a terrible tour due to the guide.

30 June 2026
Rabbie's Tours logo

Reply from Rabbie's Tours

Hello,

Thank you for taking the time to leave us this review.

We're sorry to hear that your time on tour was very disappointing, and that it was due to the lack of commentary throughout the day.

There was an issue with the driver-guide's microphone during your tour, and the guiding was thus limited. Steps were taken to try and resolve the issue, and unfortunately, Leo was unable to repair the microphone or get a replacement.

Providing consistently engaging and informative tours is very important to us, and we’re sorry that this technical issue with the microphone affected your overall enjoyment of the tour.

We have emailed you on the 3rd of July about this tour, and with details about a compensation that we offered you and all other passengers. We invite you to check your spam folder in case the email ended up there by mistake. Otherwise, please contact us at feedback@rabbies.com so we can confim the compensation to you.

We genuinely appreciate you choosing us for your trip, and it's clear that the tour we delivered didn't meet our usual high quality standards.

Hopefully, we'll have the chance to welcome you on tour again and offer you an experience that is meeting your expectations.

All the best,
Camille

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