Placed order easy online for 2 tyres which were competitively priced. I dropped the car off just before the booked time. Half an hour later returning to the garage, the car was parked outside ready an... See more
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Very helpful, fair and thoughtful. Very professional yet approachable and treated me like a human with a car problem not a car with a human problem
Company replied
Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... See more
Company replied
I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... See more
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Company details
About Protyre Autocare - Stafford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom
- 01785 256243
4.7
Excellent
2K reviews
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At first there was a problem as it took…
At first there was a problem as it took 4 days to get the tyres and communication was poor however when the tyres arrived the service was good.
17 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Stafford
Dear James,
We're happy to hear that you had a positive experience with our quick and affordable tyre fitting service at our Stafford branch .
Thank you for your great feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Tyres and servicing - great service
I’ve had all tyre replaced a few months ago and a service today. They are really helpful and accommodating and offer the best prices in Stafford I have found. The team are really helpful and friendly and can’t recommend them highly enough. I’ve actually been a few other times when my tyre pressure lights have come on and they have sorted it for me and turned them off there and then so overall experience 5 stars!
10 September 2025
Unprompted review
Good service fro start to finish the…
Good service fro start to finish the young lad I think his name was mason credit to your company fast polite and professional .
10 September 2025
Reply from Protyre Autocare - Stafford
Hello Christopher,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Stafford tyres were so helpful
Stafford tyres were so helpful. They fitted me in quickly, provided a really competitive quote and I couldn't fault the service. The guys were all so helpful, I would 100% recommend! Thanks so much
3 September 2025
Very quick and easy staff are very…
Very quick and easy staff are very friendly and helpful.
3 September 2025
Reasonable prices & helpful staff
Friendly & good staff, who are always available to give advice.
Reasonable prices.
Good waiting area.
27 August 2025
Had My air con refilled in my Nissan
Had My air con refilled in my Nissan
I must say they gave a very good service it was efficient and quick and on price quoted.
They tested my system for leaks and their was no extra costs that sometimes come with car maintenance services
20 August 2025
Reply from Protyre Autocare - Stafford
Hello Tim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent and speedy service very…
Excellent and speedy service very proffesional ,friendly staff
20 August 2025
Reply from Protyre Autocare - Stafford
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Job well done
The staff are good, the price was good and the job completed in good time. Always wise to book a time, works well.
18 August 2025
Reply from Protyre Autocare - Stafford
Dear Mr and Mrs Meredith,
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you were satisfied with our team, price, and speed. Booking ahead is a great idea!
Kindest regards,
Georgia
Customer Care – Protyre
I've used Protyre previously and have…
I've used Protyre previously and have been very impressed. This time they seemed very short staffed and it was really busy. But saying that, I didn't have to wait to long for the work to be done on my car. After payment I only got a credit card receipt and not an itemised bill listing the costs of the tyres, valves and tracking which I've always had before so I had no way of checking the pricing was correct. Also I waited while a vehicle health check was carried out but was never given any results.
13 August 2025
Reply from Protyre Autocare - Stafford
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stafford branch has not been a positive one for you on this occasion due to no invoice received, we have emailed you a copy of the invoice to the email address provided.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service
Excellent service, as always. There was a cracking offer on for a full set of tyres and tracking - it was too good to miss!
The free coffee is a nice touch too.
6 August 2025
Ordered 2 x Firestone tyres online
Ordered 2 x Firestone tyres online. When I got to the appointment in the garage at Stafford no Firestone tyres in stock. Tried to put cheaper budget tyres on for more money.
13 August 2025
Reply from Protyre Autocare - Stafford
Dear Alex Gascoyne,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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