Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... See more
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After a split rear tyre 2 days before going on holiday, they managed to fit me in with fitting 2 new rear tyres of the same type as the originals the next day, all sorted within half an hour. Great se... See more
Company replied
They helped me when I'd hit a pot hole and killed my tyre. Whilst waiting for my recovery technical, I rang around the usual multi chain tyre companies who didn't have a tyre my size. These had, they... See more
I’ve been into this garage for two separate issues over the last month or so. Both times i was put at ease and reassured especially by the manager Jay. Both issues were handled professionally and... See more
Company replied
Company details
About Protyre Autocare - Stafford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom
- 01785 256243
4.7
Excellent
2K reviews
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Always a cheery service and always so…
Always a cheery service and always so helpful. I never go anywhere else. Highly recommend
28 July 2026
Unprompted review
Reply from Protyre Autocare - Stafford
Hello AH,
Thank you very much for leaving us this 5-star review. We are pleased to hear that you find out team in centre cheery and helpful. We appreciate your custom and recommendation.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Stafford
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a great experience with the team at…
Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing the job properly on the other hand the guys at protyre didn’t even want me to pay until I took the car out for a test drive to make sure I am happy with the work they carried out.
Definitely 5 star from me!!!!
27 July 2026
Unprompted review
Reply from Protyre Autocare - Stafford
Hello Norris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Split rear tyre due to pot hole.
After a split rear tyre 2 days before going on holiday, they managed to fit me in with fitting 2 new rear tyres of the same type as the originals the next day, all sorted within half an hour. Great service.
22 July 2026
Reply from Protyre Autocare - Stafford
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Awful customer service - To be honest they tried to turn me away…
To be honest they tried to turn me away on arrival so they could close up earlier then tried to make me think I’d mistaken my appointment time. Then I got spoken to like rubbish and with such bad manners I asked to speak to someone else. I asked if they could check which ones they were changing as I couldn’t remember which my mot advised me to change and they were like I don’t know what we are changing. Whatever you booked. They weren’t helpful at all and made me feel uncomfortable and an inconvenience. I wouldn’t use this garage again.
22 July 2026
Reply from Protyre Autocare - Stafford
Dear Janey Phillips ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Stafford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Stafford
Hello Suzanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service. Rang up for a new tyre fitted me in same day. Appreciate it fellas
11 July 2026
Reply from Protyre Autocare - Stafford
Hello Mr Haroun,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Booked online and took in to get a pre-paid new tyre fitted.
They were quick, courteous and did a good job.
15 December 2025
Reply from Protyre Autocare - Stafford
Hello Sara,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and reliable as usual.
8 July 2026
Reply from Protyre Autocare - Stafford
Hello Russell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Refit of two rear tyres…
Inspire of the chaos of a refurb I was given an appointment time and everything went well. Price fine as usual.
3 July 2026
Reply from Protyre Autocare - Stafford
Hello Sally,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant staff and knowledge of goods…
Brilliant staff and knowledge of goods and services offered
8 July 2026
Reply from Protyre Autocare - Stafford
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Met by a member of staff
Met by a member of staff. Very helpful showed me where to wait until they had finished the work required
8 July 2026
Reply from Protyre Autocare - Stafford
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stafford
Dear Mr Simpson,
We are so pleased to hear that our team at our Stafford branch, was very helpful with your recent tyre replacement.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Stafford
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stafford
Hello Pauline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Turned up unfriendly
Turned up unfriendly, unhelpful staff all more interested in smashing down cans of monster and vaping in the garage than offering any sort of advise or assistance. No details upon job completion just asked if knew how to reverse my own car! Yes I know how to reverse I car which I own and drove into your garage!
29 June 2026
Reply from Protyre Autocare - Stafford
Dear James Kinsella,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that your concerns have been raised with management. They will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very good service.
3 July 2026
Reply from Protyre Autocare - Stafford
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stafford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stafford
Hello Jon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were very friendly and well…
Staff were very friendly and well organised. I have used this place in Stafford a few times now always great service.
24 June 2026
Reply from Protyre Autocare - Stafford
Hello Jim,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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