Placed order easy online for 2 tyres which were competitively priced. I dropped the car off just before the booked time. Half an hour later returning to the garage, the car was parked outside ready an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very helpful, fair and thoughtful. Very professional yet approachable and treated me like a human with a car problem not a car with a human problem
Company replied
Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... See more
Company replied
I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... See more
Company replied
Company details
About Protyre Autocare - Stafford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom
- 01785 256243
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient and friendly service
I had to have my tyre repaired in an emergency and the service was speedy, efficient and friendly
18 October 2025
Reply from Protyre Autocare - Stafford
Hello Caitlin,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were helpful and polite but took 3 visits
Staff were helpful and problem with the tracking unit was unavoidable. But it took 3 visits to get my tyres changed; one of which was I did not know they had changed to appts and was mistake that tyres were not actually available.
22 October 2025
Reply from Protyre Autocare - Stafford
Dear Mr York,
Thank you for sharing your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service.
Ordering tyres and booking our slot was easy online. Everything went smoothly and we are delighted.
16 October 2025
Very helpful technician who explained…
Very helpful technician who explained how far the 4 wheel alignment was out.
20 October 2025
Reply from Protyre Autocare - Stafford
Hello Francis-Lang,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and easy
15 October 2025
Extremely pleased with the service I…
Extremely pleased with the service I was recieved from Stafford tyres. Couldn't do enough for me. The online price was great.
13 October 2025
Reply from Protyre Autocare - Stafford
Hello Jackie,
We're extremely happy to hear that you were pleased with the service you received from our Stafford branch. It's great to know our team in centre went above and beyond for you and that you found our online prices great.
Best regards,
Eddie
Customer Care - Protyre
New tyres
James was extremely helpful and responsive.
Great price and fitted all four tyres in forty minutes.
Very happy with the tyres and service.
Thanks 👍
7 October 2025
Definitely use again
I'd not been before but the person on reception was very helpful and friendly and not at all patronising to a woman on her own, which I have experienced at other places. Service was quite speedy and I was not pushed into buying the more expensive tyre. Will definitely use you again.
10 October 2025
Reply from Protyre Autocare - Stafford
Dear Mr B.A.
We're glad you found our service prompt, friendly, and efficient at our Stafford branch.
Thank you for sharing your positive experience with us!
We look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Absolutely brilliant service
Absolutely brilliant service. Polite, friendly and professional, great value and efficient. Highly recommended.
7 October 2025
Unprompted review
Reply from Protyre Autocare - Stafford
Dear Sue Lovell
We appreciate you taking the time to leave us this 5-star review!
We're happy to hear that you found our service at our Stafford branch to be brilliant, polite, friendly, professional, and efficient.
Thank you for your recommendation!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Great service …
Great service especially as I hadn’t booked an appointment, they managed to squeeze me in.
1 October 2025
Reply from Protyre Autocare - Stafford
Hello Kevin,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stafford
Dear Trish,
We appreciate you taking the time to share your positive experience you had with our team at our Stafford branch .
We're happy to hear that our website was easy to use and our staff were helpful.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Really lovely staff
Really lovely staff, got my booked in straight away and had the job done in no time. Would definitely recommend!
1 October 2025
Excellent job
Fitted us in very quickly , excellent service.calkec us when the car was ready to collect.
27 September 2025
Stafford Tyres
Fitters helpful and polite but I didn't get a receipt with details of tyres and work done. No confirmation of correction to wheel alignments.
Please can a copy of this document be emailed to me for my records.
23 September 2025
Replacement of 4 tyres
Would have given 5 stars but the overall cost on 4 tyres and tracking was a little more than I expected but the service was absolutely first class. Just me living slightly in the past. A class act
22 September 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.