I always come back to Protyre Guildford, the (lovely) manager always goes the extra mile to help whenever she can. Anytime I've had an issue they've always done their very best to resolve it ASAP.... See more
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I made two purchases online and arrived at Protyre, Guildford, and the staff couldn't have been more helpful or more polite. On my second visit on Saturday 19th September, i was straight away informed... See more
Fantastic service all round. Very friendly and helpful staff. Nice waiting area with comfy sofas and tea and coffee available. Car was put through its MOT on time and passed with no advisories. I even... See more
They asked me to pay £120 for alignment... only for 2 wheels...60 for a wheel.. this price is ridiculous expensive, as I paid £45 a month ago at a different protyre shop. Alignment usually costs £50-... See more
Company replied
Company details
About Protyre Autocare - Guildford Moorfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 566355
4.8
Excellent
2K reviews
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Reply from Protyre Autocare - Guildford Moorfield Road
Dear Colin Fennessy,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Guildford Moorfield Road branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I needed a tyre fitted as no spare and…
I needed a tyre fitted as no spare and needed quick called into kwikfit and they were not helpfull so they said try protyre. The guys got straight on it
22 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly
Friendly, very helpful staff, got me out of a pickle in such short notice and back on the road so I didn't lose any time with my clients! Recommended
22 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Gennaro,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful
Really helpful. Fitted me in quickly for my MOT.
Easy to deal with and helpful advice on my tyre questions.
Will definitely use again . Thank you.
22 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always good
Always good
MOT went smoothly on my 14 plate
No issues; drinks and comfy sofas to wait
Screens to watch mot
22 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Luke,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing service.
22 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dea rSjanet Ryan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford Moorfield Road branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent service
Excellent service, easy to book appointment, speedy assessment and repair of a slow puncture.
22 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Ms Reay,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always good value
Always good value, great advice and every member of staff is so friendly.
I find it slight daunting knowing what to get or do and I am never made to feel stupid.
Wouldn’t go anywhere else.
Thank you
20 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mrs Moyes,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
All staff really nice and professional
All staff really nice and professional, MOT done , instead of tester putting minor on report , he advised and showed the minor to me , very good service would recommend to anyone
15 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Shane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air Con Re-Gas
Very friendly, welcoming & efficient staff who did a great job in re-gassing my Air-Con on a super deal through Groupon
7 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Joan,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service reliable not over…
Great service reliable not over chargedand given great advice. Thank you all.
29 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Koala,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Hamil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and friendly staff
8 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Free Tyre Check & Puncture Repair
I was able to book a free tyre check on the same day. Informed them of what I thought might be a slow puncture on one tyre. They found a tiny puncture that could be safely repaired rather than having to purchase a new tyre. Good service all round.
13 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Dr Harvey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Team at Protyre Guildford were…fantastic
Team at Protyre Guildford were fantastic. Took my car for aircon re-gas but unfortunately there is a leak somewhere so needs specialist to fix. Con on the front desk was really helpful, the technician who looked at the car explained the issue clearly and all the staff and reception team inc James were polite and friendly. We will defintely use them in the future.
10 July 2026
Unprompted review
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Shounsha,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I booked an MOT online for a reasonable…
I booked an MOT online for a reasonable price - arrived early - left car and went for a walk - came back an hour later - car ready - AOK - drove home.
Staff friendly and attentive.
8 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Horne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Lewis was just outstanding and very…
Lewis was just outstanding and very knowledgeable! Thank you
6 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
So helpful and very kind,
So helpful and very kind,
Nothing was to much trouble
Thanks to all the team that helped me
3 July 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Audrey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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