Bought a full set of wellies for my 500 Abarth online via Protyre, selected the Guildford centre for fitment. Happy with price of the tyres but the customer service was beyond good. Arrived early, inv... See more
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The staff are awesome, very honest, don't rip u off like some other places and quick to sort things out , would highly recommend
Great experience sending two cars here for tyres change. They were clear up front about schedule irregularities - needed to wait a bit longer on one occasion but in general ok. Wheel alignment check... See more
Company replied
Credit where it’s due — Protyre Guildford deserves all five stars. A big thank you to the whole team for such a positive experience. It’s always good to find a business you’re happy to recommend, and... See more
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Company details
About Protyre Autocare - Guildford Moorfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 566355
4.8
Excellent
2K reviews
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Very professional service
I booked Mot. My car pass. I give 5 star review because while I waited for my car, I heard how staff spoke with unhappy customer that had problems with the car. It was explained very well together with the costs of parts and time working on the car. Very good customer approach and service. I highly recommend.
23 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Barbara,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Professional at Protyre.
I made two purchases online and arrived at Protyre, Guildford, and the staff couldn't have been more helpful or more polite. On my second visit on Saturday 19th September, i was straight away informed that there would be a bit of a delay until my car was seen and this was perfectly acceptable. Staff kept me up to date and i was offered a coffee from the vending machine, which i accepted, i was in no hurry for once. I felt that the tyres i purchased were fairly priced and that the service i received, on both visits, was excellent.
19 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Wakeford,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service all round
Fantastic service all round. Very friendly and helpful staff. Nice waiting area with comfy sofas and tea and coffee available. Car was put through its MOT on time and passed with no advisories. I even managed to get it booked in for a Saturday morning at short notice. I highly recommend Protyre Guildford to everyone. I know where i will be going from now on for tyres,MOT, etc etc. 10 out of 10 all day long.
23 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
For decades I have returned to…
For decades I have returned to Micheldever (Protyres) because they offer the best prices on branded tyres and the staff are friendly, professional and efficient.
23 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very happy with the pair of large tyres…
Very happy with the pair of large tyres that I needed.
23 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Dan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really good customer service
Really good customer service, tryes were well priced. would definitely use them again.
23 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Piers,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always friendly staff at the service…
Always friendly staff at the service desk, especially Becky. Very pleased with their work o my car Services and for their advice. advice, The prices for the services are reasonable with their discounts on offer, too.
Thanks.
14 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Yvonne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I always come back to Protyre…
I always come back to Protyre Guildford, the (lovely) manager always goes the extra mile to help whenever she can.
Anytime I've had an issue they've always done their very best to resolve it ASAP.
Both wife & I's car now have work done here, its refreshing to find an open, honest garage, I have nothing but good things to say!
15 September 2026
Unprompted review
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Rich,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and helpful team
Friendly and helpful team - we have been using them for several years now. They always help find the best solution for your car. Becky, the manager is lovely.
16 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Integrity and professionalism
I regularly use Protyre in Bracknell and Guildford. I find them to be be of the highest integrity and professionalism. Highly recommended.
16 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service !!
Excellent service !!
Took Volvo XC90 in as they were open on a bank holiday.
Great very friendly and helpful staff had a new tyre fitted which they got in for me due to screw in side wall They then suggested tracking which was well worth it as the car feels totally different, as it needed correction . It now drives perfectly even though it’s only a year old !
31 August 2026
Unprompted review
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service & excellent…
Excellent service & excellent knowledge. Pleasure to do business with - highly recommend
14 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Marcus,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Easy to obtain an appointment, good service provided, financing available for high cost repairs.
14 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Cristina,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing service
Amazing service, knowledgeable and super helpful. Will definitely be using them again.
14 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They helped me, but they tried to overcharge for alignment
They asked me to pay £120 for alignment... only for 2 wheels...60 for a wheel.. this price is ridiculous expensive, as I paid £45 a month ago at a different protyre shop. Alignment usually costs £50-£80...not more!
But the man have tried his chance to overcharge me and possibly many other customers.
14 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Cristian Trifan,
Thank you for notifying us of your concerns regarding the cost.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Felt looked after
Felt looked after, being a women on her own, it made a difference. Thank you guys :)
4 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Carol,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you felt well looked after and that our team in centre made a positive difference. We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
New Tyres
The guys in the shop were warm and friendly. Offered me a drink and a place to wait. They gave a an idea on how long the job would take.
9 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Mr Jarman,
Thank you for your wonderful feedback!
We are so pleased to hear that our team provided you with such a positive experience, offering a comfortable wait and clear communication about the service duration at our Guildford Moorfield Road branch.
We truly appreciate your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Charlie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really fast service at a very…
Really fast service at a very competitive price!, will definitely be using again and again
9 September 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear William Matthews,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from our team at our Guildford Moorfield Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Sophie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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