PGM & Son Pest Control Services Reviews 

98
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

PGM went above and beyond for my 82 year old mum who's recently widowed and we are trying to sell her house to move closer and into a retirement flat. The survey showed there were rats in the loft. PG... See more

Company replied

Rated 5 out of 5 stars

Well can't thank PGM & Son Pest Control Services enough. We contacted them in panic after discovering Rats had got into our house. Unfortunately a well known issue in our area, these furry inv... See more

Company replied

Rated 5 out of 5 stars

Super-fast response! I spoke to Mike about a bumble bee nest where contractors would site a wood chipper. Got a call from Mark a few minutes later and he arrived within half an hour. He investigated a... See more

Company replied

Rated 5 out of 5 stars

First class service from PGM again Brilliant response time and communication from Phil and Joe. Very professional, helpful and friendly. Within 30 minutes of contacting them for help with ants enter... See more

Company replied

Company details

  1. Pest Control Service
  2. Waste Management Service

Written by the company

PGM & Son is an award winning pest control company that provides pest control services to residential and commercial businesses across Herefordshire & Worcestershire. Our pest support team are RSPH level 2 and 3 trained and BPCA certified to protect your home or business from any pest! Wasps | Rat infestations | Mice | Moles | Carpet moth | Carpet Beetle | Cockroaches | Birds | Ants | Fleas | Hornets | Bedbugs and more! PGM was founded by Phil Martin who has extensive experience in his field, having trained under James Ostler former Vice President of the British Pest Control Association (BPCA) and owner of Positive Environmental Hereford.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(98)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt response to phone enquiry

Prompt response to phone enquiry, and speedy attendance, great customer service, really pleasant chap, thank you very much. Maria, Hereford.

1 July 2020
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for taking time to leave a review - we're delighted you are pleased with our service. PGM & Son Pest Control

Rated 5 out of 5 stars

Quickly done

Quickly done. And does what it says on the tin. Totaly trustworthy and always cheerful

23 June 2020
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we delighted you were pleased with our service! Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

Great job, problem solved.

Thank you so much for your speedy response to our problems,would definitely use you again and will be recommending you when needed,thanks for being available during these worrying times,keep safe,thanks again.

14 May 2020
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hi, thanks so much for taking time to review our services. We are delighted to have been able to assist! Keep safe during these difficult times, all the team at PGM & Son Pest Control

Rated 5 out of 5 stars

PGM & Son

Amazingly helpful and kind. Phil and his team sorted out our pest problems without any fuss or inconvenience. We are so pleased. Thankyou

13 May 2020
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review our service. We are absolutely delighted you were pleased with the service from our team! Wishing you well during theses strange times and thank you again for your business. PGM & Son Pest Control

Rated 5 out of 5 stars

Rat catcher supreme!

Excellent service. Knowedgeable, friendly, efficient

16 April 2020
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hello Peter - thank you for taking time to review us. We're delighted that you were pleased with our service! Keep safe and pest free, all the best PGM & Son Pest Control

Rated 5 out of 5 stars

Excellent

Excellent, prompt, went above and beyond

29 March 2020
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for taking time to review our service and we are delighted you were pleased! PGM & Son Pest Control

Rated 5 out of 5 stars

A brilliant company

We needed our 2 lofts cleared of contaminated insulation, fumigated, new insulation laid and one loft boarded. Phil came and quoted for the work very promptly after our first contact. It was a difficult job, with lots of potential for mess, but I was amazed at how Phil and his mate kept everything clean and tidy. They worked really hard and I would recommend the company without reservation. Thanks to all concerned.

21 January 2020
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us Lynn. We're delighted that you were happy with our service!
Please do feel free to mention us to others who may require our services. Best regards, PGM & Son Pest Control

Rated 5 out of 5 stars

So helpful and friendly

So helpful and friendly and went out of their way to help as quickly as they could with our flea problem. Always reply promptly to any questions, thoroughly recommended them.

25 November 2019
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for taking time to review us - we're delighted you were pleased with our service! We hope you stay pest free but we're always on the end of the 'phone to help f you experience any further issues. Thank you again, PGM & Son Pest Control

Rated 5 out of 5 stars

Great service

Great service. Arrived promptly, the day after contact, and dealt with the wasps quickly. Thank you!

14 October 2019
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hi Helen, we're so pleased you were happy with our service! Thank you for taking time to review us. Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

Excellent service.

9 September 2019
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for taking time to review us - we're delighted you were pleased with our service. Please recommend us to others who may require pest control! Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

5* service

Prompt, efficient, friendly, effective. 5* service

31 August 2019
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us Ian. We are delighted that you were happy the service provided. PGM & Son Pest Control

Rated 5 out of 5 stars

Extremely Helpful

PGM provided a quick, clear and extremely helpful service. Very much appreciated!

11 August 2019
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hi Joshua, Thank you for taking the time to review our service - we really appreciate it and we're delighted you were pleased with our service. Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

First class service

First class service. Very fast response and with 3 visits included in the price, I felt valued and reassured. I would highly recommend this company.

1 July 2019
Unprompted review
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Reply from PGM & Son Pest Control Services

Hi Nadia, we're delighted you were pleased with our service and that you agree we offer great value for money. Thank you for taking time to review us, we really appreciate it. Thank you for your business. PGM & Son Pest Control

Rated 5 out of 5 stars

Rats & Woodworm 0 vs PGM & Son 2

Phil came recommended to us, and we have no regrets about having him solve our problems.

In March he dealt with a rat infestation in our loft and cleared all the consequential damage, including all the insulation, and a nest.

In September we asked his advice about the possibility that we may have woodworms in the loft. We could see the holes , but weren’t sure if they were active. Phil’s judgement was they have been and may still be.

So, at our request he has treated all the timbers, thus giving us peace of mind. He worked around the contents we have stored up there and left the area very clean and tidy as usual.

Phil is very knowledgable about what he does. He is always cheerful and goes the extra mile to achieve a perfect result for his clients. If they are happy, then so is he.

His prices are very reasonable and we have every confidence in recommending this company.

3 October 2018
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

HI Bruce, thank you for taking time to review us. We're delighted you're pleased with our service. Customer service is paramount to us - we're a small family business and we rely on word of mouth referrals so if you know of anyone who is in need of a reliable, trustworthy pest controller please do recommend us.

Once again, thank you for your business. Kind regards, the PGM Team

Rated 5 out of 5 stars

What a amazing company

What a amazing company. I was able to send over pictures via live chat late on a Saturday night and Phil came over on a Sunday to our little cottage and explained how to eradicate our ant problem. We are having guests staying there for the next 2 weeks so we’re amazed and relieved at such prompt , knowledge and reassuring service.
We really can’t recommend them enough and will now use only this fabulous company for our pest control.
Don’t look any further. You will not get a more trust worthy ,helpful company and very reasonable prices.

10 September 2018
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hi Dawn, thank you for your kind comments and for taking time out to review our company. We're delighted that we were able to help with your pest problem and that you were satisfied with our service.
Thank you for your business. Kind regards, PGM & Son Pest Control Herefordshire

Rated 5 out of 5 stars

Good service

Good service, very prompt attendance.

9 July 2018
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hello Philip, thank you for taking time out to review us. We're pleased you were satisfied with our service. Kind regards, PGM & Son Team.

Rated 5 out of 5 stars

PGM & son is first class.

I used PGM & Son initially as they were local. I would not use anyone else now.
Phil has been wonderful in first eradicating a wasp problem I was experiencing and is now doing battle with my flies!
He is very dependable and efficient. Also very well informed on the chemicals he is using and how it affects animals and the environment.
If you have a pest problem this should be your go-to company. I am more than happy that I found such an efficient and friendly company. Nothing is a problem or too much trouble. Totally trustworthy and it’s good to know I can call and get a very fast response when I get a pest issue.

22 June 2018
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hello Sandra, Thank you for your kind words and for taking time out to review us. We're delighted you're happy with our services! Kind regards, PGM & Son team.

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