PGM & Son Pest Control Services Reviews 

98
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

PGM went above and beyond for my 82 year old mum who's recently widowed and we are trying to sell her house to move closer and into a retirement flat. The survey showed there were rats in the loft. PG... See more

Company replied

Rated 5 out of 5 stars

Well can't thank PGM & Son Pest Control Services enough. We contacted them in panic after discovering Rats had got into our house. Unfortunately a well known issue in our area, these furry inv... See more

Company replied

Rated 5 out of 5 stars

Super-fast response! I spoke to Mike about a bumble bee nest where contractors would site a wood chipper. Got a call from Mark a few minutes later and he arrived within half an hour. He investigated a... See more

Company replied

Rated 5 out of 5 stars

First class service from PGM again Brilliant response time and communication from Phil and Joe. Very professional, helpful and friendly. Within 30 minutes of contacting them for help with ants enter... See more

Company replied

Company details

  1. Pest Control Service
  2. Waste Management Service

Written by the company

PGM & Son is an award winning pest control company that provides pest control services to residential and commercial businesses across Herefordshire & Worcestershire. Our pest support team are RSPH level 2 and 3 trained and BPCA certified to protect your home or business from any pest! Wasps | Rat infestations | Mice | Moles | Carpet moth | Carpet Beetle | Cockroaches | Birds | Ants | Fleas | Hornets | Bedbugs and more! PGM was founded by Phil Martin who has extensive experience in his field, having trained under James Ostler former Vice President of the British Pest Control Association (BPCA) and owner of Positive Environmental Hereford.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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No recent history of asking for reviews

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4.7

All reviews

(98)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Rats that turned out to be bats...

Having just moved into a house in June this year, the surveyor pointed out the prospect of rats in the loft and contaminated loft insulation that would probably need replacing. Having found PGM & Son via Google, I ended up speaking to Phil, who couldn't have been more helpful. Even though we were technically out of his range, he still agreed to visit us and take a look. Upon arriving though, he realised the problem was bats rather than rats, which completely changed the dynamic of the situation. Realising there was no need for pest control in this instance, he refused to take any money (despite the travel) and then offered lots of helpful advice about bats and what we could do. Really pleasant and professional to deal with, Phil also offered reassuring advice about the bats. Would highly recommend!

12 November 2021
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review us. We're delighted you were pleased with the service particularly as you did not receive any pest treatment! Preservation of wildlife is just as important to us as an integrated pest management approach. Bats are a protected species and many people don't understand either the law or the creature. We're always happy to give guidance and signposting so as to reassure people they can live in harmony with their bats. Thanks again! PGM & Son Pest Control

Rated 5 out of 5 stars

Very professional

We are a letting agency and called Phil on recommendation. He was very professional with a friendly manner and sorted our wasp nest issue out promptly. We will definitely use their services again.

9 November 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to leave a review. We're so pleased you were happy with our service. Thank you for your business. PGM & Son Pest Control

Rated 5 out of 5 stars

A service and problem solving with confidence.

Fantastic, speedy response combined with knowledge successfully eliminated wasp activity in eves of house roof. All treatment completed within 24 hours of reported problem.

22 October 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we're so happy you were pleased with our service! Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

Prompt and effective service

18 October 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we're delighted you were pleased with our service. All the best, PGM & Son Pest Control

Rated 5 out of 5 stars

Excellent service from pgm & son pest…

Excellent service from pgm & son pest control. They are extremely professional and efficient. Phil is an expert in pest control, without hesitation I would recommend pgm & son to anybody who needs their pest control services ! Thanks again Phil 👍

5 October 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review us - we're delighted you were happy with our service and your kind comments have been passed onto Phil. All the best, PGM & Son Pest Control

Rated 5 out of 5 stars

Found evidence of woodworm whilst…

Found evidence of woodworm whilst installing underfloor heating. Phil came out within 24hrs and assessed the situation. We decided that I would 'phone him when the room was clear and ready for him to carry out the procedure. Contacted him when ready and he came he saw and hopefully he has conquered. Helpful, professional and I would recommend.

28 August 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review us, we really appreciate it! We're delighted you were happy with our service. Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

Thank you to Phil Martin for carrying…

Thank you to Phil Martin for carrying out a thorough investigation of my garden and sheds for rodents. I was convinced that I had a major infestation under my sheds. Fortunately, this turned out not to be the case. By the end of Phil's visit, I felt reassured that the rodent problem was resolved, and I appreciate his sound advice. I highly recommend PGM & Son Pest Control Services to anyone - as they provide a friendly professional service.

21 August 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review us, we're delighted you were pleased with our service and that we were able to reassure you. Best wishes PGM & Son Pest Control

Rated 5 out of 5 stars

Very prompt

Very prompt, friendly and efficient service to banish 3 wasps nests. Couldn’t have been happier with the service.

16 August 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to write a review, we are so pleased you were happy with our service! PGM & Son Pest Control

Rated 5 out of 5 stars

Really quick response to my email and…

Really quick response to my email and came the next day. Straight to the point and a fair price for good service. Would recommend.

5 August 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we are so pleased you were happy with our service. Kind regards, PGM & Son Pest Control

Rated 5 out of 5 stars

Very helpful and knowledgeable…

Very helpful and knowledgeable regarding my pest issue. They came out promptly to quote, and were able to fit us in quite quickly given our issues. The treatment provided has been successful so far. I would have no hesitation in recommending or using this firm in the future.

1 August 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us - we are delighted you were pleased with our service! Kind regards, PGM & Son Pest Control

Rated 5 out of 5 stars

Excellent service from PGM & Son Pest…

Excellent service from PGM & Son Pest Control Limited. We had an ant infestation in our office and Phil was able to attend at short notice. The ant’s nest was located and treated, and I'm pleased to confirm that we're now ant free.

We were given a full report of what treatment had been done plus recommendations on prevention of not just ants, but also another area around the building which could attract mice or rats.

PGM & Son were helpful and friendly, and very well priced for the work that was done. I would definitely recommend them for anyone with a pest issue.

19 July 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us - we're delighted you were pleased with the service! Kind regards, PGM & Son Pest Control

Rated 5 out of 5 stars

Absolutely superb service

Absolutely superb service. Right from initial booking all the way through to completion of the job. An extremely knowledgeable firm backed up by
superb Administration and communication.
Highly recommended.

25 June 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

We're delighted you were pleased with our service! As a small, local, family run business, we rely on recommendations from our customers so we really appreciate you taking the time to review us. Best wishes, PGM & Son Pest Control.

Rated 5 out of 5 stars

Very prompt attention

Very prompt attention and a professional job. Almost hoping for more pests to appear!

12 June 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for your kind words, we're so pleased you were happy with the service. PGM & Son Pest Control.

Rated 5 out of 5 stars

Fast, Friendly and Fabulous!!

Fabulous service. I can't thank Phil enough for his services. He gave me his honest opinion and kept me informed about what treatment was being used along with advice on what to do to prevent a reoccurrence. I know who I will be calling if/when I have a pest problem again! Thank you PGM & Son.

25 May 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we're pleased you were happy with the service provided. Kind regards, PGM & Son Pest Control

Rated 5 out of 5 stars

A suburb service from start to finish

A suburb service from start to finish. Highly recommended.

4 May 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we're delighted you were pleased with our service! Thank you for your business. Kind regards, the PGM & Son Pest Control Team.

Rated 5 out of 5 stars

Great service

Great service, arrived speedily and phoned with feedback on problem and solutions followed up with written report and follow up visits. Highly recommend!

19 February 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us. We're delighted you were please with our service! Kind regards, PGM & Son Pest Control

Rated 5 out of 5 stars

Wasps

I thought I had a problem with a wasp nest in my garden so rang PGM and was lucky to get Phil in his van and he was quite local. Fifteen minutes later he arrived and advised me that they were not wasps but miner bees, and quite harmless. So he had a wasted journey, but wouldn't take anything for his trouble. What a nice man he is.

17 September 2020
Unprompted review
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Reply from PGM & Son Pest Control Services

Hello Jim, thank you for taking time to review us - we're pleased to be of assistance and delighted with your kind comments. PGM & Son Pest Control

Rated 5 out of 5 stars

Great service

Great service, helpful, informative about moths and got on with the job as efficiently as possible, thanks

5 August 2020
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to leave a review. We're delighted you were pleased with the service provided. All the best, PGM & Son Pest Control

Rated 5 out of 5 stars

Speedy Service

Called Phil on Saturday - problem solved on Sunday. What more can I say?
HR - Hereford

29 July 2020
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for taking time to leave a review - we're delighted you were pleased with our service! PGM & Son Pest Control

Rated 5 out of 5 stars

Solved our long term problem

Efficient service ensuring that problem is completely dealt with. With excellent advice and follow up checks.
Thank you John & Penny

16 July 2020
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for your kind feedback, we so pleased you're happy with our services. PGM & Son Pest Control

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