PGM & Son Pest Control Services Reviews 

98
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

PGM went above and beyond for my 82 year old mum who's recently widowed and we are trying to sell her house to move closer and into a retirement flat. The survey showed there were rats in the loft. PG... See more

Company replied

Rated 5 out of 5 stars

Well can't thank PGM & Son Pest Control Services enough. We contacted them in panic after discovering Rats had got into our house. Unfortunately a well known issue in our area, these furry inv... See more

Company replied

Rated 5 out of 5 stars

Super-fast response! I spoke to Mike about a bumble bee nest where contractors would site a wood chipper. Got a call from Mark a few minutes later and he arrived within half an hour. He investigated a... See more

Company replied

Rated 5 out of 5 stars

First class service from PGM again Brilliant response time and communication from Phil and Joe. Very professional, helpful and friendly. Within 30 minutes of contacting them for help with ants enter... See more

Company replied

Company details

  1. Pest Control Service
  2. Waste Management Service

Written by the company

PGM & Son is an award winning pest control company that provides pest control services to residential and commercial businesses across Herefordshire & Worcestershire. Our pest support team are RSPH level 2 and 3 trained and BPCA certified to protect your home or business from any pest! Wasps | Rat infestations | Mice | Moles | Carpet moth | Carpet Beetle | Cockroaches | Birds | Ants | Fleas | Hornets | Bedbugs and more! PGM was founded by Phil Martin who has extensive experience in his field, having trained under James Ostler former Vice President of the British Pest Control Association (BPCA) and owner of Positive Environmental Hereford.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.7

All reviews

(98)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Competitively priced for a very…

Competitively priced for a very professional and knowledgeable team.
I have no hesitation in recommending.

28 February 2023
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we're so pleased you were happy with our service! PGM & Son Pest Control

Rated 5 out of 5 stars

Excellent service

Excellent service. The team were quick to come out and identify the problem. Their methods were extremely effective as the mice/squirrels disappeared almost overnight.
The fee also included 2 follow up visits!
They were friendly, professional and efficient - I would definitely recommend them.

25 October 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time out to review us, we're delighted you were pleased with our service. We love solving pest problems for our customers and hearing your positive feedback is great! PGM & Son Pest Control

Rated 5 out of 5 stars

Excellent Service

I started getting bites but was unsure what they were or what to do about them. Fortunately, the company I got in contact with was PGM & Son Pest Control Limited. Phil is a true professional who really knows his trade well. The level of service he provided was first class, both in terms of practical advice and also reassurance. I would certainly use the company again should the need arise, and I highly recommend them for any pest control issues.

15 October 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review our service, we're delighted you were pleased and will pass on your kind comments to Phil. Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

Fleas, damn fleas!

We suffered from a flea infestation along with covid. Not a pleasant experience! Phil gave practical advice and was on hand to fumigate the whole house at the earliest opportunity. As he pointed out, the fleas don't just go away they hang around for another couple of weeks until all the larvae are destroyed. Finally, we are free of the little devils. PGM's work was first class throughout and we would highly recommend them.

5 October 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we're delighted you were happy with our service and that your flea problem has been resolved. Kind regards, PGM & Son Pest Control

Rated 5 out of 5 stars

Absolutely outstanding, treated flea problem in home

Absolutely outstanding! Time was taken to explain to me in detail what needed to be done and how to prevent problems in the future. I was even given help with my furniture which was very much appreciated. Very discreet! I recommend this company totally.

6 October 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review our service, we delighted you were happy! We've passed on your kind comments to Phil. All the best, PGM & Son Pest Control

Rated 5 out of 5 stars

Prompt, professional, reassuring and effective

Squirrels nested and damaged the lighting cable in our dormer bungalow roof. A reassuring phone call to PGM led to prompt action. Glen, a very experienced technician, calmly asked all the right questions, located the access point on the roof, took action, explained the potential outcomes, planned a follow-up visit and left a contact number in case of difficulty.

Squirrel activity continued. So, Glen took further action, reassured us that support would continue until the problem was dealt with, then planned another visit. Problem solved! No squirrel activity. Glen secured the access point and assured us of support if the problem recurred.

Excellent professional expertise, excellent customer care and value for money.

18 July 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review us, we're delighted you were pleased with our service and will pass on your kind words to Glen. Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

Loft insulation clearence and cleaning

A little late in writing this review due to illness in the family but just wanted to say how good the whole team were from the moment we made contact until they completed the clearence of old insulation and thorough cleaning of our loft. Very knowledgeable, trustworthy, and amiable throughout.

26 July 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review us, we're delighted you were pleased with the work carried out. Your kind comments have been passed onto the team. Kind regards, PGM & Son Pest Control

Rated 5 out of 5 stars

Saved me thousands

Glen came out to do a woodworm survey after a big, well known company had come out and quoted a high price.

Glen stayed an hour and looked at all the areas finding....zero woodworm, and only one small area of historical woodworm!

In doing so he saved me wasting thousands on a treatment I didn't need!

Honest, kind and lots of advice. Very happy!

2 September 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Hi there, thanks for taking time to leave a review. Integrated pest management is our ethos - we don't follow an eradicate for the sake of it approach. If a problem doesn't need to be treated with chemicals or there's no problem to begin with, we never follow a treat for the sake of it approach. We'll pass on your kind comments to Glen. Kind regards, PGM & Son Pest Control

Rated 5 out of 5 stars

Excellent service

Excellent service. Glen came out same day even though he was having a busy day but was still able to come to us at 7pm to remove a wasp nest.
Would not hesitate in recommending.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Unbelievable work ethic and amazing job

Phil and the team did an outstanding job. They worked through the hottest days ever in the UK - flat out, no breaks - to get everything done. Clean, tidy, focused, charming, friendly, professional and helpful. Nothing was a problem and I can't recommend them too highly.

22 July 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we're delighted you were happy with our service. We've passed on your kind comments to the team. Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

A superb service from Phil

A superb service from Phil! He took my call at 7am and was at my house treating a wasp nest by 8.45am.
Pleasantly surprised by fee for the call out & treatment.
Would happily recommend Phil & PGM and use them in the future. Thanks Phil

7 July 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Hi Alan, thank you for taking time to review us, we're so pleased you were happy with our service (& our charges which we try to keep as low as we can for our customers!). Word of mouth referrals are the cornerstone of our business so please refer us to others if you get the chance. Kind regards, Phil & Amanda at PGM & Son Pest Control

Rated 5 out of 5 stars

Top marks all round!

Brilliant, friendly and helpful service! Glenn came out the morning after our request and dealt with the problem (a wasps' nest) immediately. Would definitely contact them with any future problem.

24 June 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review us, we're delighted you were pleased with the service! We will pass on your kind words to Glen. All the best, the team at PGM Pest Control

Rated 5 out of 5 stars

Absolutely first-class service

Absolutely first-class service. Our rat infestations have been dealt with quickly and professionally. My husband and I are so grateful to Phil for all his help and expertise. If you need pest control, then PGM & Son are the ones to call. Very knowledgeable and effective. Thank you so much.

30 May 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review us. We're so glad you were happy with our service! We will pass on your kind comments to Phil. PGM & Son Pest Control

Rated 5 out of 5 stars

Loft survey prior to purchasing a property

The survey of a house we were hoping to purchase revealed a potential vermin infestation in the loft. We called Phil in to survey the loft and identify what the problem was. Phil was very approachable and knowledgeable. He carried out a survey, laid bait to trap any vermin and was able to report back that it was an historic problem and there was nothing that would prevent the purchase of the property moving forward. A very sound investment in Phil's services!

25 April 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time out to review our service. I have passed on your kind comments to Phil. We are delighted you were happy with the service. Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

Excellent Service at reasonable costs

As always excellent prompt service and always with a smile. Other organisations could learn from the delivery and excellent customer service

13 April 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we're so pleased you were happy with the service provided. Kind regards, PGM & Son Pest Control

Rated 5 out of 5 stars

Prompt, thorough and professional.

Prompt, thorough and professional service. Highly recommended

6 April 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you for taking time to review our service and for your kind words. PGM & Son Pest Control

Rated 5 out of 5 stars

I would give Phil 10 stars if i could

I would give Phil 10 stars if i could.
He is extremely knowledgeable,thorough, friendly and caring. Right from the first call he has been there for reassurance and guidance and he genuinely cares about people whilst running an excellent business. Thank you Phil your a hero!

4 January 2022
Unprompted review
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Reply from PGM & Son Pest Control Services

Wow! What a great review, thank you so much for taking time to leave it. We will pass on your comments to Phil who will be so pleased you were happy with our service. Thanks again for taking time to review us. Best wishes PGM & Son Pest Control

Rated 5 out of 5 stars

Great work all round!

Phil and his team did an excellent job of treating the woodworm in our rafters, as well as getting rid of the wasp infestation in our eaves. We also employed Phil and team to replace the insulation in our loft, and they did an equally stellar job of that. Phil's team went above and beyond to also help us fill a skip with rubbish we had in the house after just moving in. Great work all round! :-)

19 December 2021
Unprompted review
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Reply from PGM & Son Pest Control Services

Thank you so much for taking time to review us! We are delighted you were pleased with the job. It's so important to us that customers are happy with the service we provide. Have a lovely Christmas and best wishes for the New Year :)

Rated 5 out of 5 stars

Top class service from Phil

Phil came this morning as agreed. He was extremely helpful and efficient. He did a thorough assessment (finding evidence of squirrel and rat infestation) and will make a follow up visit - included in his fee - before the end of the year.

Phil’s fee was very reasonable, and I am more than satisfied. He clearly knows what he is doing. Highly recommended.

14 December 2021
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for taking time to review us, we are delighted you are pleased with our service. We're also grateful to you for paying promptly as this helps us to keep our costs down for the benefit of all our customers. We look forward to seeing you at the next visit.

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