The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more
Company replied
It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience
Company replied
I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more
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Company details
Written by the company
Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.
Contact info
Send money to 60+ countries
4.3
Excellent
736 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Promptness
11 June 2026
Reply from Pesa
Hello Emmanuel,
We appreciate your feedback.
Thank you for choosing Pesa.
Reply from Pesa
Hello Susan,
We appreciate your feedback.
Thank you for choosing Pesa.
The Service provided is always fast and…
The Service provided is always fast and reliable.
30 June 2026
Reply from Pesa
Hello Adebukola,
We're so happy to hear that you consistently find our service fast and reliable. We truly appreciate your positive feedback.
Thank you for choosing Pesa.
My passwords was not connecting
My passwords was not connecting, all effort to reactivate prove abortive.
8 April 2026
Reply from Pesa
Hello Abdulrasheed,
We are sorry to hear you have been unable to access your account. We understand how frustrating it can be when repeated attempts to reactivate your account prove unsuccessful.
Please reach out to us directly at support@pesa.co with your account details and our team will prioritise getting you back in as quickly as possible.
Thank you for choosing Pesa.
Very poor customer service and my…
Very poor customer service and my transaction took 48hrs still not yet processed . I suggest you employ customer oriented people. Responses time is very slow and they reply like it's scripted . Robot can do better or you train your employees
27 June 2026
Unprompted review
Reply from Pesa
Hello Fhemy,
We are truly sorry to hear about the difficulties you experienced with your transaction and our customer service. We understand your frustration with the delayed processing and the responses you received.
If your transaction is still unresolved, please reach out to us immediately at support@pesa.co with your account details so we can prioritise this for you.
Thank you for choosing Pesa.
The renewed level of security put in…
The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick transaction
27 June 2026
Reply from Pesa
Hello Kori,
We appreciate your feedback on our security enhancements. We understand your frustration with delayed OTPs, especially during urgent transactions. This is currently being investigated and feedback will be provided soon.
Thank you for choosing Pesa.
Reply from Pesa
Hello Kenny,
We're glad you like our app.
Thank you for choosing Pesa.
Reply from Pesa
Hello Iyabode,
We appreciate your feedback.
Thank you for choosing Pesa.
Reply from Pesa
Hello Nnamdi,
We appreciate your feedback.
Thank you for choosing Pesa.
Reply from Pesa
Hello Julius,
We appreciate your feedback. We are pleased to know you're satisfied so far.
Thank you for choosing Pesa.
This app really transfer your life in…
This app really transfer your life in seconds. Well done
26 June 2026
Reply from Pesa
Hello Joan,
We are delighted you are enjoying our app. Thank you for your wonderful feedback.
Thank you for choosing Pesa.
I have made several transfers to…
I have made several transfers to complete my project using Pesa. I stopped using other Apps because Pesa offers better rates and are more reliable. I got a quick response from customer service explaining why there was a slight delay in delivering my transfer to my recipient. I feel confident and have been recommending Pesa to my friends.
25 June 2026
Reply from Pesa
Hello Jonathan,
We're so glad to hear you find our rates better and our service reliable. It's wonderful that our customer service team could assist you promptly. We appreciate your recommendations.
Thank you for choosing Pesa.
Best app I have used for far.keep up…
Best app I have used for far.keep up the great service ✍🏼
26 June 2026
Reply from Pesa
Hello Blessed,
We are so happy you enjoyed your experience. Thank you for your kind words. We appreciate your support.
Thank you for choosing Pesa.
Bring naira from Nigeria to Canada does…
Bring naira from Nigeria to Canada does not equate with sending money from canada to nigeria ,the gap is about 50 to 65 naira .I don't see reasons for that to be honest ,it is too much .
14 March 2026
Reply from Pesa
Hello Kingsley,
We appreciate you sharing your concerns regarding the exchange rate difference.
The difference in rates between the two directions is influenced by factors such as currency liquidity, market conditions, and the cost of processing each corridor. However, we hear your concern and are always working to offer the most competitive rates possible for our customers.
Thank you for choosing Pesa.
Platform is user friendly
Platform is user friendly, transfers are quick to get to destination accounts.
You should be more competitive with your exchange rate
25 June 2026
Reply from Pesa
Hello Akaninyene,
We're glad you find our platform user-friendly and transfers quick.
Please be assured that our rates reflect market conditions and processing costs, but we are always working to stay competitive.
Thank you for choosing Pesa.
Reply from Pesa
Hello Kingsley,
We are glad you found our app useful for transactions. We appreciate your positive feedback.
Thank you for choosing Pesa.
Poor communication feedback.
Poor communication feedback.
Ineptitude towards customer complain.
Issues unresolved are left unresolved.
Poor response to customer service
10 February 2026
Reply from Pesa
Hello Kenneth,
We are truly sorry to hear about your experience. We take this feedback seriously. You deserved better from us and we are committed to doing better.
Please reach out to us directly at support@pesa.co with your account details so we can personally look into your unresolved issues and ensure they are addressed promptly.
Thank you for choosing Pesa.
OOOO
My experience is great because pesa is fast and reliable. Since I started using pesa, sending money across has been easy.
Pesa rate is good and sometimes can be higher than other apps.
Pesa customer service is good and supportive. I have not had any issues with my transfer so far. So I pray 🙏🏾 it continues like that.
The company should continue doing their best to make sure they meet up to the Pesa company standards and also to try as much as possible to remain on top as the highest rate App.
I don't know if there's any other apps rate that is higher than Pesa. But for now all I know and can say is Pesa is the highest rate App to send money.
Thank you for making sending money across easy. Continue doing all that you are doing and more that you think is and will be better.
Thank you.
25 June 2026
Reply from Pesa
Hello Joyce,
We are so pleased to hear about your positive experience with our service. It's wonderful to know that you find our service fast, reliable, and that our customer support has been helpful. We truly appreciate your kind words and your continued trust in us.
We are committed to maintaining our high standards and providing excellent rates.
Thank you for choosing Pesa.
Reply from Pesa
Hello Festus,
We appreciate your feedback.
Thank you for choosing Pesa.
Poor network
Improve the network. It is very frustrating that most of the time I have to use an alternative app because Pesa refuses to load. When I try to log in, the app just goes blank, forcing me to use other apps. However, in terms of exchange rates, Pesa is better for some currencies.
24 June 2026
Reply from Pesa
Hello Kate,
Thank you for your honest feedback and for the kind words about our exchange rates. We are truly sorry to hear about the app's connectivity issues, we completely understand how frustrating that must be.
We are actively investigating these concerns to improve stability.
Thank you for choosing Pesa.
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