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Pesa Reviews 

732
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 666 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the company for its excellent service, highlighting its reliability, efficiency, and speed in handling transactions. People appreciate the user-friendly platform and the ease of using the app for quick and seamless money transfers. Reviewers frequently mention competitive and favorable exchange rates, often noting them as superior to other services. However, some customers also noted issues with payment processing, including late OTPs, delayed transfers, or funds not being received. A few other people also felt that the app had login problems, requiring frequent password changes, and some found the conversion rates to be high.

What people talk about most

Service

Consumers find service to be positive, often highlighting its speed, reliability, and good exchange rates for... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers reporting fast and seamless transactions,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that transactions are... See more

Application

Users describe positive interactions with the app, with many praising its trustworthiness, good rates, and... See more

Price

Reviewers mention positive feedback about price, with many praising the excellent and competitive rates,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more

Company replied

Rated 4 out of 5 stars

It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience

Company replied

Rated 5 out of 5 stars

I have made several transfers to complete my project using Pesa. I stopped using other Apps because Pesa offers better rates and are more reliable. I got a quick response from customer service explai... See more

Company replied

Rated 5 out of 5 stars

I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.


Contact info

Send money to 60+ countries

Use code TRUSTPESA for cashback on your first transfer. T&Cs Apply!

4.3

Excellent

TrustScore 4.5 out of 5

732 reviews

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4.3

All reviews

(732)

669 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good exchange rate and faster…

Good exchange rate and faster transaction

30 June 2026
Pesa logo

Reply from Pesa

Hello Westkinn,

We appreciate your kind words. We are glad you found our exchange rates good and our transactions fast.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Good

Good. Good good

17 June 2026
Pesa logo

Reply from Pesa

Hello Linus,

We appreciate your feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

My transaction is always delivered in…

My transaction is always delivered in good time. The rate is highly competitive

8 June 2026
Pesa logo

Reply from Pesa

Hello Solomon,

We're so happy to hear that our delivery times and competitive rates are meeting your expectations. Thank you for your positive feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Easy to use

Easy to use. Straight forward

27 June 2026
Pesa logo

Reply from Pesa

Hello Mamita,

We're so glad to hear that you found our product easy to use and straightforward. Your positive feedback truly brightens our day.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

Couldn't access the account

Couldn't access the account. After sending 50$ to my daughter. And the money still hanging

30 June 2026
Pesa logo

Reply from Pesa

Hello Akinyemi,

We are sorry for the inconvenience you experienced trying to access your account. To regain access, please click on the “Forgot Password” option on the login page and proceed to reset your password. You do not need to enter your previous password or use biometrics during this process. A one-time password (OTP) will be sent to your registered email address to complete the reset.

Additionally, we can confirm that your $50 is currently available in your USD wallet following the completion of your wallet-to-wallet transfer.

If you need any further assistance, please do not hesitate to reach out to us at support@pesa.co and we will be happy to help.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Very good and fast with good rate

Very good and fast with good rate

30 June 2026
Pesa logo

Reply from Pesa

Hello Onyinye,

We're so glad to hear you had such a positive experience with us. We truly appreciate your kind words about our speed and rates. Thank you for your wonderful feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Pesa is the real deal!

Pesa is the real deal. No noise, no fuzz, simple and very functional. Cheap clean rates with no hidden charges. I have been using it since its inception and I love love Pesa app for all my transfers to and from the UK.

30 June 2026
Pesa logo

Reply from Pesa

Hello James,

We are so happy to hear you love our app for your transfers. We appreciate your loyalty since our inception and are glad our service meets your needs.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Transactions are very easy with no…

Transactions are very easy with no difficulty

15 December 2025
Pesa logo

Reply from Pesa

Hello Kingsley,

We're so glad to hear that you found our transaction process to be easy and without difficulty. Your positive feedback is truly appreciated.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Perfect bank

Perfect bank , 24/7 customer service
You can trust them with your money

30 June 2025
Pesa logo

Reply from Pesa

Hello Ahmed,

We are so happy to hear you trust us with your money and appreciate our 24/7 customer service.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Simply the best

Simply the best. I have tried others before. This is better.

21 June 2026
Pesa logo

Reply from Pesa

Hello Adeniyi,

We're so happy to hear our product is the best you've tried. We appreciate your wonderful feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Safe to keep fund

Safe to keep fund , excellent rate

28 June 2026
Pesa logo

Reply from Pesa

Hello Kingsley,

We're happy to hear that you feel secure with us and appreciate the excellent rates we offer. Thank you for your positive feedback.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

My passwords was not connecting

My passwords was not connecting, all effort to reactivate prove abortive.

8 April 2026
Pesa logo

Reply from Pesa

Hello Abdulrasheed,

We are sorry to hear you have been unable to access your account. We understand how frustrating it can be when repeated attempts to reactivate your account prove unsuccessful.

Please reach out to us directly at support@pesa.co with your account details and our team will prioritise getting you back in as quickly as possible.

Thank you for choosing Pesa.

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