The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more
Company replied
It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience
Company replied
I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more
Company replied
Company details
Written by the company
Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.
Contact info
Send money to 60+ countries
4.3
Excellent
734 reviews
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The experience is alright
The experience is alright, but I have challenges due to the OTP. When i check my email and come back to your page i have to start all over again. Except i have my email opened .
25 June 2026
Reply from Pesa
Hello Joyce,
We appreciate your feedback regarding the OTP process. We recognise the inconvenience of having to restart when checking your email. This is currently being investigated and feedback will be provided as soon as possible.
Thank you for choosing Pesa.
With Pesa
With Pesa, I've never felt alone: If I reach out, I get the support I need. And I am followed up to make sure that I am sorted out. Top notch support system.
25 June 2026
Reply from Pesa
Hello Anene,
We're so glad to hear you feel supported and that our team provides top-notch assistance. Thank you for your kind words.
Thank you for choosing Pesa.
I was making a transaction
I was making a transaction, and then boom the transaction rate reduced
4 February 2026
Reply from Pesa
Hello Akinlawon,
We sincerely apologise that the rate changed at the point of processing your transaction, we understand how this may be disappointing.
We appreciate your understanding and remain committed to providing the most competitive and transparent rates possible.
Thank you for choosing Pesa.
Reply from Pesa
Hello Inoussa,
We are truly delighted to know you had such a wonderful experience with us. We appreciate your kind words.
Thank you for choosing Pesa.
Reply from Pesa
Hello Aderonke,
We're glad you found our service swift and our rates good. We appreciate your feedback.
Thank you for choosing Pesa.
the company is trying ,but God help you…
the company is trying ,but God help you ,you have issue during the weekend the response and issue resolution is very terrible
6 November 2025
Reply from Pesa
Hello Johnson,
Thank you for your honest feedback and for acknowledging the progress we are making. We are sorry to hear that you experienced delay during the weekend.
We appreciate your patience and hope to provide you with a much better experience going forward.
Thank you for choosing Pesa.
Reply from Pesa
Hello Ifeanyichukwu,
We're so happy you had a great experience with our service.
Thank you for choosing Pesa.
Reply from Pesa
Hello Joseph,
We appreciate your feedback.
Thank you for choosing Pesa.
Fast transactions
They have a very fast transaction and are available anytime to resolve any issue with transactions
25 June 2026
Reply from Pesa
Hello Idowu,
We are so glad you had a great experience with our fast transactions and support. We appreciate your feedback.
Thank you for choosing Pesa.
Shit happened
24 June 2026
Reply from Pesa
Hello Ikenna,
We are sorry to hear you had a negative experience with us. We would like to understand what went wrong so we can make it right.
Please reach out to us directly at support@pesa.co with your account details and we will do our best to resolve your concern promptly.
Thank you for choosing Pesa
Reply from Pesa
Hello Irene,
We appreciate your positive feedback. We are glad you found our rates good.
Thank you for choosing Pesa.
Fast transactions and good rate
Fast transactions and good rate. Need more improvement in rates
25 June 2026
Reply from Pesa
Hello Ndukuba,
We appreciate your feedback on our fast transactions.
Thank you for choosing Pesa.
Reply from Pesa
Hello Kelly,
We're glad you enjoyed your experience. We appreciate your positive feedback.
Thank you for choosing Pesa.
Funding my wallet and completing the…
Funding my wallet and completing the exchange were quick and seamless all within 5minutes.
24 June 2026
Reply from Pesa
Hello Joseph,
We're so glad you had such a quick and seamless experience with us. We appreciate your kind words.
Thank you for choosing Pesa.
Reply from Pesa
Hello June,
We are so happy to hear you had such a positive experience with us. Your kind words mean a lot.
Thank you for choosing Pesa.
Mr Samuel Oseyamen submission
Reliability and transparency in dealing with your customers
25 June 2026
Reply from Pesa
Hello Samuel,
We appreciate your kind words about our reliability and transparency.
Thank you for choosing Pesa.
I dont wish to share my experience as I…
I dont wish to share my experience as I feel I was treated unfairly, but this is in the past and ive moved on
18 March 2026
Reply from Pesa
Hello Jill,
Thank you for taking the time to leave a review. We are truly sorry you felt treated unfairly and we respect your decision not to share the details.
Please know that every customer experience matters to us, and we are always working to do better. Should you ever wish to share more or give us another chance, we would welcome that opportunity.
Thank you for choosing Pesa.
I love and appreciate the services
I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and rates is still not restored. I have made a complaint more than 3times and nothing has been done. Work on training your staff members to fit Western standard.
23 June 2026
Reply from Pesa
Hello Yemi,
We appreciate your positive feedback on our transfer services and rates. We sincerely regret that your notifications are still not restored despite your complaints. This is currently being investigated and feedback will be provided as soon as possible.
Thank you for choosing Pesa.
Reply from Pesa
Hello Joseph,
We are happy you enjoyed our service. Thank you for your kind words.
Thank you for choosing Pesa.
Reply from Pesa
Hello Iyabode,
We're glad your transaction was swift. We appreciate your feedback.
Thank you for choosing Pesa.
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