Outdoor World Direct Reviews 

8,430
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I made a few last minute purchases before my camping holiday and Outdoor world direct were absolutely brilliant. Fast delivery each time and one order they had a slight issue but they got in touch to... See more

Rated 5 out of 5 stars

Quality product at a very competitive price, shipped and delivered in a couple of days. Superb customer service ,a pleasure to do business with. Will definitely use Outdoor World Direct when the need... See more

Rated 5 out of 5 stars

Had need to call as I did my order wrong. No issue, all resolved quickly and was able to reorder correctly. The item arrived within the specified timescale. Delivery comms all good. Pleased with purch... See more

Rated 5 out of 5 stars

These people are awesome! I placed my order on Thursday morning and the tent arrived the very next day. They even included a groundsheet and a tent repair kit in the bundle. I bought the Vango Sierra... See more

Company details

  1. Camping Store
  2. Awning Supplier

Written by the company

Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.

OutdoorWorldDirect Details

Written by the company

Free UK Shipping
We offer free delivery to UK Mainland on orders over £50, terms and conditions apply as some postcode are restricted.
EU Shipping Available
We now ship to over 20 European countries, simply check the website for details.
Great Brands
We stock the finest outdoor brands on the market - Vango, Outwell, Coleman, The North Face, Didriksons, Regatta, Robens and many more.
Great Customer Services
We think our after sales service is one of the best in the industry, if not the best! If you have a problem with your order, simply give us a call on 01924 265457 and we will do our best to help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(8,430)

933 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service

Superb service! Prices on the website are very competitive and the delivery speed was great. Well packaged and all as expected. Will use lots more going forwards.

31 July 2026
Rated 5 out of 5 stars

Great service

Delivery was prompt and efficient. Customer service was really helpful. Product was great as per description. Would shop there again

31 July 2026
Rated 5 out of 5 stars

Ordered with Outdoor World Direct a few…

Ordered with Outdoor World Direct a few times now and cannot find any fault with them at all. When a pre ordered item had not come in yet, I was contacted to be informed and was updated regularly. Also, they were extremely helpful when I had accidentally doubled item orders. I only noticed when two items showed up when I only ordered one. Contacted their team and they were great in getting me refunded and organised for the doubled up items to be returned. Will continue to shop with them for a long time to come!!!

29 July 2026
Rated 5 out of 5 stars

Great communication

Great communication, they did have a chair in the colour ordered, quick email & was swapped for same chair different colour. Live in Wakefield so chose to collect from the store. My order was ready when I got there. Will certainly use again

28 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look