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Concorde Blinds, Curtains, Shutters, Awnings Reviews 665

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and professionalism of the staff from initial consultation to installation. Many appreciate the wide range of product options and the high quality of the blinds, shutters, and other items. People frequently mention that the turnaround time from order to installation is quicker than expected, and they are delighted with the finished products. However, some customers noted concerns regarding the durability of certain materials, with one reviewer observing a slight thread peeling away after a short period. Additionally, a few people mentioned minor issues with the fitting, such as unfinished appearances or the quality of screws used. There was also an instance where an order was noted incorrectly, and the representative was initially unwilling to offer a solution.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness,... See more

Product

People report positive experiences with product quality and selection. Customers are delighted with their new... See more

Quality

Users describe positive interactions with quality. Customers are delighted with the products, noting the... See more

Order

Customers had positive experiences with their orders. Many reviewers found the ordering process super simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would definitely recommend Concorde Blinds. From the moment the blinds were measured to when they were fitted, I had brilliant service. The lady who came to measure the windows was helpful, explai... See more

Company replied

Rated 5 out of 5 stars

Having used Concorde blinds for many years I have always received excellent service from Kieren and his team of knowledgeable fitters . Recently I have had trouble with a faulty motor blind which... See more

Company replied

Rated 5 out of 5 stars

From initial contact and going forwards, the team at Concorde Blinds were great. We went to their showroom to select fabric for our curtains. They have a wide range of options to choose from. The staf... See more

Company replied

Rated 5 out of 5 stars

Second time using Concorde. Consultation was booked quickly and had great recommendations. Only 3 weeks until roller blinds were fitted. Slight error on there behalf with one of the measurements in th... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Curtain Store
  4. Curtain Supplier and Maker
  5. Window Treatment Store

Written by the company

Concorde Blinds, Curtains & Shutters are specialists in beautifully crafted, made-to-measure window furnishings, offering one of the most extensive and carefully curated ranges in Bedfordshire. From our elegant showroom in Kempston, Bedford, we provide a relaxed and inspiring space to explore fabrics, finishes, and bespoke solutions tailored to your home. With over 50 years of expertise, we proudly serve Bedford and surrounding areas including Milton Keynes, Luton, Biggleswade, Hitchin, St Albans, Harpenden, St Neots, Rushden and Northampton. We also travel further afield — simply share your postcode and we’ll be happy to confirm if we can assist - https://www.concordeblinds.com/contact/ Our reputation is built on delivering a seamless, highly personalised experience, underpinned by exceptional attention to detail. From your initial consultation and expert survey, through to precise installation, every stage is handled with care by our dedicated in-house team. Our knowledgeable advisors and skilled fitters ensure each product is perfectly specified and flawlessly installed, with a clean and considerate approach throughout. Whether selecting Blinds, Curtains, Shutters or Awnings, we guide you with honest advice and a focus on achieving a truly refined finish. At Concorde Blinds, we combine quality craftsmanship with outstanding service to create interiors that feel considered, elegant, and complete.


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with. No hard sale. Very pleasant representative measures up gives price. Fitters very professional and work is exceptional. Ordered shutters from concorde and very happy. Would definitely recommend.

28 April 2026
Unprompted review
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your fantastic review. We’re delighted to hear you found the whole process straightforward and pressure-free, and that both our representative and fitting team made such a positive impression.

It’s great to know you’re so happy with your shutters — we really appreciate your recommendation!

Rated 5 out of 5 stars

Exceptional service

Friendly and knowledgeable staff helped me throughout the whole process of choosing fabrics, blind options and suggesting things to think about when choosing a window dressing. I am really pleased with my roman blinds and I wouldn't hesitate to reccommend this company.

27 April 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re so pleased to hear our team could support you throughout the process and help you choose the right fabrics and options. It’s great to know you’re delighted with your Roman blinds, and we really appreciate your recommendation!

Rated 5 out of 5 stars

Recommended

Brilliant lady who is first point of call . Very organised and efficient. No hard sell which I appreciated . Blinds for conservatory ceiling came quickly and fitting was easy with helpful men who moved my chairs and table as required. Paying is easy and receipts issued. What more could I ask for .

22 April 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your fantastic review. We’re so pleased to hear you had a positive experience from your first point of contact through to installation. It’s great to know everything was organised, straightforward, and completed without any pressure.

We’re also glad the fitting team looked after you and made the process as easy as possible. Your kind feedback really means a lot — thank you for choosing us!

Rated 5 out of 5 stars

Great communication throughout

Great communication throughout. Really professional customer service. The shutters are high-quality look fantastic highly recommend them to anybody.

27 April 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your great review. We’re really pleased to hear you were happy with the communication and service throughout. It’s fantastic to know you love your shutters and that they’ve made such an impact — we truly appreciate your recommendation!

Rated 5 out of 5 stars

From the home measurements to the…

From the home measurements to the fitting a++ very happy with service......

16 April 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your great review. We’re delighted to hear you’re so happy with the service from measurement through to fitting — it means a lot to us. Thanks again for choosing us!

Rated 5 out of 5 stars

I would definitely recommend Concorde…

I would definitely recommend Concorde Blinds. From the moment the blinds were measured to when they were fitted, I had brilliant service. The lady who came to measure the windows was helpful, explaining everything. The blinds were delivered sooner that mentioned and the people who came to fit them were polite, all done very quickly with no mess and they look fantastic. Thank you so much as it is not very often you find a company who gives great service, with great products, from start to finish.

15 April 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your wonderful review and recommendation. We’re delighted to hear you had such a positive experience from measuring through to installation.

It’s great to know our team kept everything clear and straightforward, and that the fitting was completed quickly and neatly. We’re especially pleased you’re happy with the finished look.

Your kind words really mean a lot to us — thank you for choosing Concorde Blinds!

Rated 5 out of 5 stars

The rep who came to measure up was…

The rep who came to measure up was friendly,and knew what she was talking about,very professional.

15 April 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re really pleased to hear that Margaret made a great impression and that you found her friendly, knowledgeable, and professional. We truly appreciate your feedback and will be sure to pass it on to Margaret!

Rated 5 out of 5 stars
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re delighted to hear everything ran smoothly from start to finish and that you found the whole team friendly and efficient throughout. It’s great to know you were happy with the range of styles and colours too. We really appreciate your continued support!

Rated 4 out of 5 stars

Overall the blinds are good, but the attention to small details would have been appreciated.

The blinds look lovely. The fitter didn't put covers/caps on the ends and we had to call to request this. The fitting looks unfinished as a result. Also, the screws the fitter used could have been better, so we will replace these ourselves.

9 April 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your feedback. We’re really pleased to hear you’re happy with how the blinds look overall.

We always prioritise using the correct fixings to ensure a safe and secure installation, as this is essential for long-term performance. Regarding the bracket covers, we apologise these were not fitted at the time — we’ll arrange to have this rectified for you as soon as possible.

In terms of the screws used, these are specifically selected to provide the most suitable and secure fixing. Once the bracket covers are in place, the screw heads will no longer be visible and the finish will look complete.

If there’s anything further we can assist with, please don’t hesitate to get in touch — we’re always happy to help.

Rated 5 out of 5 stars
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re so pleased you’re happy with your blinds and found our team lovely to deal with. We really appreciate your support!

Rated 5 out of 5 stars

Quick and efficient installation

Quick and efficient installation. Happy with the new blinds.

30 March 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review. We’re pleased to hear the installation was quick and efficient, and that you’re happy with your new blinds. We really appreciate your feedback!

Rated 5 out of 5 stars

Nice people prompt attention totally…

Nice people prompt attention totally reliable

30 March 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind words. We’re really pleased to hear you found our team friendly, responsive, and reliable. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Amazing service from Concorde Blinds

Amazing service from Concorde Blinds. From start to finish, we were advised on the correct blinds to go for when our initial choice wasn’t possible with our window type, ordering was super simple and communication from the team about delivery was great. Darren and Matty are brilliant at their job, fitting is perfect, no mess left at all, really nice guys who are willing to have a chat and answer questions whilst they work. Can’t thank the team at Concorde enough for our beautiful blinds and shutter!

25 March 2026
Unprompted review
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your fantastic review. We’re delighted to hear you had such a positive experience from start to finish, and that our team were able to guide you to the right solution for your windows.

It’s great to know ordering and communication went smoothly, and we’ll be sure to pass your kind comments on to Darren and Matty — they’ll really appreciate it. We’re so pleased you’re happy with the finished result. Thank you again for choosing Concorde Blinds!

Rated 5 out of 5 stars

Have used Concorde blinds in the past…

Have used Concorde blinds in the past so I knew I would get a good service with a wide selection to choose from. Both the initial appointment to pick my blinds and then installation were seamless.

12 March 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your lovely review and for choosing us again. We’re delighted to hear you returned to Concorde Blinds and that both the selection process and installation went seamlessly. Your continued support means a great deal to us. Thank you for your lovely review and for choosing us again. We’re delighted to hear you returned to Concorde Blinds and that both the selection process and installation went seamlessly. Your continued support means a great deal to us.

Rated 5 out of 5 stars

Blinds and curtains

Friendly, professional and knowledgeable staff who were determined to produce a perfect end result.

12 March 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re delighted to hear you found our team friendly, professional, and knowledgeable.

Rated 5 out of 5 stars

Excellent

Arrived on time.
Polite and very quick and efficient

11 March 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review. We’re really pleased to hear everything went smoothly, and that our team arrived on time and carried out the work in a polite, quick, and efficient manner. Your feedback is much appreciated!

Rated 5 out of 5 stars

Lovely fitters

Lovely fitters. Thoughtful as well as efficient.
People are the backbone of a business and customers will return when well served.
They remembered earlier work for me from several years’ ago. Amazing men.

9 March 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re so pleased to hear that our fitters made such a positive impression and that their thoughtful and efficient service stood out. It’s also lovely to know you returned to us after work we carried out several years ago — that really means a lot. We truly appreciate your continued support.

Rated 5 out of 5 stars

Friendly and efficient service from the…

Friendly and efficient service from the beginining to the final installation..
Many thanks

9 March 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re delighted to hear you found the service friendly and efficient from the beginning through to the final installation. Many thanks for your feedback!

Rated 5 out of 5 stars

Faultless and professional service.

Faultless and professional service.
Liam rang me half an hour to arrival and was professional and courteous. He took down the old track and installed the new one competently.
Once done he then cleaned up and left everything in a tidy manner.

2 March 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your lovely review. We’re delighted to hear you were happy with the service and that Liam kept you informed, carried out the installation professionally, and left everything clean and tidy. We really appreciate your feedback!

Rated 2 out of 5 stars

Order in correct

The order was noted incorrectly and the representative was unwilling to offer a solution.

27 February 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your feedback. We’re sorry to hear you feel disappointed with your recent order, it is never our intention.

Following our survey and quotation, the order was processed for a Wood Venetian Blind. Decorative tapes are an optional upgrade and were not included or specified within the quotation or order confirmation. The blind supplied and installed therefore matches the order that was agreed and signed off.

We always aim to ensure everything is clearly explained at survey stage and detailed on the quotation. Unfortunately, tapes cannot simply be added to an existing blind — they are part of the manufacturing process and would require a complete remake as a new order.

If you would like to discuss this further, please feel free to contact us directly and we will be happy to discuss further if required.

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