Ordered a lovely plush office style chair for my daughter (to use at her dressing table) and got it on a really good deal (less than £30!) which included free delivery! It literally arrived the next d... See more
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Buy from Office Furniture Online, we sell Office Furniture Online to those who are looking to buy their Office Furniture Online!!!!
Office Furniture Online Details
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Contact info
Jubilee House, Dumfries Enterprise Park, Tinwald Downs Road, Heathhall, DG1 3SJ, Dumfries, United Kingdom
- 0333 7777 575
- customerservices@officefurnitureonline.co.uk
- www.officefurnitureonline.co.uk
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Great service and quality product
Great service and quality product. It's alway so easy to order office furniture through OFO. I give them details of the products, they raise an invoice. Once paid, delivery is communicated and swift. If only all businesses were as efficient. A refreshing change.

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Very efficient ordering process my…
Very efficient ordering process my office chair arrived the next day as advised. I was able to put it together as it was a flat packed with the help of a video on the web site. Excellent product and service couldn’t fault it .

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Quick Delivery
Quick, efficient delivery and was packaged well and just what we needed.

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Would recommend. Excellent service.
Excellent service. The product I originally ordered was going to be delayed by a few weeks, so they got in touch within a couple of hours and arranged a suitable alternative without any fuss. Everything was delivered the very next day along with the rest of my order.
The packaging was excellent, with everything well protected and arriving in perfect condition. I would absolutely shop here again.
Very comfortable office chair
The chair arrived fully assembled in good time. It is very comfortable for long periods at my desk
Easy to order and quick delivery…
Easy to order and quick delivery exactly when they said it would arrive

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A Must for any Home or Office…
A really smart looking and comfortable office chair.
It arrived extremely well packed and as per schedule. The assembly was easy and the end result looks amazing. It would not look out of place in any office or home.

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Save yourself the bother, order from somewhere else.
Placed large order, no delivery updates so had to chase. Only then did they tell me 3 desks I ordered were out of stock so nothing had even been despatched. Had to select replacement over phone. Then another item failed to be delivered, called again, same problem. I shouldn't have to call to be told something is out of stock. The customer service person was unapologetic and rude over the phone using the same stupid excuse about suppliers not updating them. I don't care. Your system and your service should be better.

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Easy to navigate website...competitive…
Easy to navigate website...competitive prices and super fast delivery.....excellent

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Delivery was quicker than anticipated…
Delivery was quicker than anticipated and communications about delivery were good. So far it seems to helping with posture and helping reduce issues with sitting at a desk. Recommended.

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I did not receive my order.
I did not receive my order.
It was set to arrive on 31 December 2025.....It still didn't come.
Please help me with this situation.
Thank you!

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Great website and selection of…
Great website and selection of products. Fast delivery and good communications.

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Poor after service
Office chair supplied when used for six weeks, stopped locking in requested seat position. A video is required of fault before anything will be done! Awful customer service. The chair cannot be used safely or correctly , I would expect a replacement chair. Apparently warranty is parts only ! Fault has been explained exactly what is wrong

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Good Product at Good Price
Good Price. Good Delivery. Chair is good. Whats not to like

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