Easy process to order and we have now bought chairs many times from this company. We did have an issue with one of the deliveries where the driver was unable to find us, but their customer service ad... See more
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I ordered an Ergo 3-Lever Operator Chair to replace my existing home-office chair, which had worn out. To keep costs down, I chose the 'without arms' option and self assembly. My order was made Sunday... See more
Company replied
Excellent after sales care. Purchased a drawer unit late afternoon, and it was delivered first thing the next day. Unfortunately the item was damaged. I contacted customer service and they re... See more
Company replied
The customer service I received from Harri at Office Boffins in everything you could hope for. I had a complicated return situation and he made me feel reassured that he’d help rather than hold it aga... See more
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Company details
About Office Boffins
Written by the company
A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.
Visit Our website Shop Office Chairs Shop Special OffersYes, delivery is FREE on all the items we stock.
Free Shipping to UK Mainland
We deliver to the whole of the UK. FREE delivery applies to addresses within UK Mainland, except for a few specific (awkward freight) products delivered to the Highlands of Scotland where a small excess may apply. If there are any issues, we will contact you as soon as any they are flagged up, after your order is placed. If however you would like to talk to us or want some advice regarding delivery before you order, please email our sales team at info@officeboffins.co.uk or call us on 020 3991 1375. Alternatively, you can use our live-chat facility where our customer service are standing by to help with any questions you may have.
Contact info
4 Queen Street, EH2 1JE, Edinburgh, United Kingdom
- 0203 991 1375
- info@officeboffins.co.uk
- officeboffins.co.uk
4.6
Excellent
323 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Chairs delivered next day as promised…
Chairs delivered next day as promised good quality and fair price
24 April 2026
WFH Office Chair
Having ordered a new WFH office chair, the transaction was easy enough and the chair arrived swiftly. However, having realised that I'd ordered the wrong 'type' in error, I contacted them asking to return it for a different one and was advised that there would be a courier charge of £34.00 + VAT, (something I understood, but wasn't overly happy with).
The replacement chair was delivered (and the return collected), which was when I realised that completion instructions were nothing more than a small sheet, with a few numbered sketches to go off, with no guidance, or clear directions.
I turned to YouTube to complete the process, which was when I realised that part of the chair was broken, so I took clear pictures of the fault and again, contacted the Seller.
After a delay, (while they checked with the workshop), they reverted advising that they'd send out a replacement piece, (the seat), requiring me to totally disassemble the chair and basically start all over again.
Naturally, with no other option available, I undertook the task, but given the circumstances, I think it may have been just of them to have refunded the additional charge.
Unless you're happy to take delivery, unpack, retain all packaging, (in case you have a problem) and then assemble it yourself with very little guidance, I strongly suggest looking elsewhere.
21 April 2026
Unprompted review
Reply from Office Boffins
HI there,
Thank you for sharing your experience. We’re sorry to hear that things didn’t go as smoothly as expected.
We completely understand your frustration regarding the return cost. As an online retailer, we have to apply a carrier charge for collections and re-deliveries when items are ordered in error, but we appreciate it’s not always ideal from a customer perspective.
Thank you for letting us know about the assembly instructions. We’re always happy to help guide customers through assembly over the phone or by email if things are a bit tricky. We’ll pass your feedback on to the manufacturer to see where improvements can be made there.
We appreciate you taking the time to tell us your thoughts.
With best wishes from The Boffins
easy to order and prompt delivery
easy to order and prompt delivery, invoice mailed over and good quaility.
22 April 2026
Reply from Office Boffins
Hi Amanda,
We are so chuffed the Ergo operator chair is hitting the spot. Good to hear the Office Boffins service and lightning delivery impressed. Just what we are aiming for! We really appreciate you getting in touch with your thoughts.
With thanks from Team Boffin
Quick delivery and a great chair
Quick delivery and a great chair, just one thing, there were four screws missing which I replaced by using some from my old chair whichas scrapped
21 April 2026
Reply from Office Boffins
Hello Ronald,
Great to hear from you. we’re really glad to hear you’re happy with the Newton office chair and our speedy delivery!
We’re sorry those screws were missing, although we’re glad you were able to get it sorted. Quick thinking! If you ever have anything like this in future, just let us know and we’ll happily send any replacements out for you.
If you ever need anything in the future, please don’t hesitate to get in touch.
Happy sitting!
From the Office Boffins
Excellent service and top-quality chair.
14 April 2026
Reply from Office Boffins
Hello Karl,
Thanks for the stars! Lovely to see another 5 stars for the Posture Task office chair. We are super chuffed our quick service hit the mark too!
Thanks again for getting in touch and letting us know how you got on.
We do appreciate it.
From the Office Boffins team
Reply from Office Boffins
Hi Nikki,
Good to know the Professional kneeling chair has hit the spot! These chairs definitely keep the core working as you sit. We're pleased with that.
Thanks so much.
From the Office Boffins
Great service and would recommend
Easy process to order and we have now bought chairs many times from this company. We did have an issue with one of the deliveries where the driver was unable to find us, but their customer service advisor (Eoin, thank you!) was really helpful, friendly and got the issue sorted straight away. The chairs were also easy to put together and are comfortable for our staff. I would definitely recommend this company.
17 April 2026
Reply from Office Boffins
Hi Lucy,
Great to see you back with us again. Our Ergo Mesh office chairs are obviously looking after your team there! Lovely to see Eoin get a nice shout out too. We've passed your comments along to him and he is super pleased.
Thanks Lucy for telling us your thoughts and for choosing the Office Boffins.
All the best from Team B
Reply from Office Boffins
Hello Glyn,
Thanks for the stars! We are so pleased you were happy with our service. We hope your new office chair is settling in well there and we appreciate you getting in touch.
From the Office Boffins team
The ordering process was very simple…
The ordering process was very simple and the chair arrived as expected.
8 April 2026
Reply from Office Boffins
Hello there,
We've tried hard to make the Office Boffins website as user friendly as possible. Lovely to hear that's working well! We hope the Alpha XL office chair is settling in well there and looking after you.
Thanks for telling us your thoughts.
From Team Boffin
Great!
The service by Office Boffins was extremely good with fast delivery and an excellent product at a good price.
9 April 2026
Reply from Office Boffins
Hello Mike,
Good to know that you were impressed with the Office Boffins service. Best of all though, is the Alpha XL office chair is doing a good job. We're delighted with that. Thanks for getting in touch Mike to tell us how you got on.
From Team Boffin
Great product and a fast service!
9 April 2026
Reply from Office Boffins
Hi Shaun,
Thank you for coming on and popping some feedback for us. Great to hear the Galaxy office chair is doing a good job for you there and our service hit the spot. Fantastic result!
We appreciate your feedback.
Thanks again
The Boffins
Surprisingly excellent customer service
Bought an "Alpha XL Bariatric 35 Stone" chair from Office Boffins on January 3rd 2023 as it seemed heavy duty, Initially I was very impressed with the chair as it served my needs very well.
Today though that changed, The advertised maximum weight support is up to 35 stone, I am 20 stone so quite a lot below the maximum weight limit of this chair... I always take care of my things and furniture is no exception, Today while leaning forward at a very normal angle something made a loud crack and I flew forward onto my desk face first chipping 2 teeth and hurting my neck quite badly to the point I went to hospital to make sure nothing broke due to feeling something go pop in my neck.
Now the chair is at a severe forward leaning angle and unusable.
I expect to keep and use furniture for more than 3 years as £300 is not a trivial amount of money, Nevermind the amount of pain I experienced today.
EDIT
Office Boffins contacted me and gave me a full refund even though it was outside the warranty window, Honestly that alone is brilliant customer service, I won't hesitate to buy from them again knowing the people at the store are understanding and helpful, I shall be purchasing from them again in the coming week.
8 April 2026
Unprompted review
Reply from Office Boffins
Hello there,
Thanks for supplying more information about your order. We're really sorry you've had some issues with your order. Our customer support team will be in touch to talk things over with you.
Hope that's okay
The Office Boffins team
Very good experience quick delivery
Very good experience quick delivery, quality products
27 March 2026
Reply from Office Boffins
Hello Mark,
We really appreciate the stars awarded to the Ergo operator chairs and the Office Boffins service. We hope your new chairs are keeping your team nice and comfy there.
Thanks Mark for getting in touch with your thoughts.
From the Team Boffin
A1 Thank You
Great website, easy to order and very fast delivery. Product received is excellent. Thank you.
31 March 2026
Reply from Office Boffins
Hello Fred,
Thanks for getting in touch! The Delta office chair is a hard worker so you will be well looked after in it. Great to hear its journey to you was smooth!
We wish you may productive times in it.
From Team Boffin
Prompt service and delivery
Prompt service and delivery, chair is great for home working, probably would buy more expensive models for the office with adjustable lumbar though.
27 March 2026
Reply from Office Boffins
Hello there,
Great to hear our quick delivery was appreciated and the Ergo operator chair is a great fit for your home office. Thanks for the feedback and we wish you happy sitting in your new chair.
From the Office Boffins team
Excellent after sales care
Excellent after sales care.
Purchased a drawer unit late afternoon, and it was delivered first thing the next day.
Unfortunately the item was damaged. I contacted customer service and they responded super quickly, arranging a replacement of the damaged item, which arrived next day.
Understand that these things can happen, and so, it is always a sign of a company's service with how they deal with issues.
19 March 2026
Unprompted review
Reply from Office Boffins
Hello Clint,
All's well that ends well! We're delighted to hear our responsive team get a shout out. They work hard to get things sorted out. Hopefully your office storage is coming in handy there.
Thanks so much for getting in touch Clint. We do appreciate it.
From the Office Boffins team
Prompt service quality product
Prompt service, overall quality product, slightly let down by the feet underneath the filing cabinet that are adequate but could have been designed a bit better for ease of use
2 March 2026
Reply from Office Boffins
Hi Clive,
Thanks for letting us know how you got on with your new filing cabinet. Hopefully it's helping you stay organised there.
Happy filing!
From the Office Boffins
Reply from Office Boffins
Hello Jasmine,
Thanks for the stars awarded to the Essentials mesh chair and the Office Boffins service. We trust your new chair is looking after you well there. We wish you happy sitting in it!
Thanks again!
From Team Boffin
Reply from Office Boffins
Hello there!
We try to get orders out quickly so our customers can get sitting well asap! Good to hear that has worked well for you. We're so pleased you thought the Ergo Mesh office chair was good value. Hopefully it's keeping you nice and comfortable there.
Thanks for sharing your thoughts!
From the Office Boffins team
The chair was easy to assemble and is…
The chair was easy to assemble and is Very comfortable
24 March 2026
Reply from Office Boffins
Hi Graham,
Great to hear you and the Impulse office chair are getting on well. Sounds like a great result! Thanks for letting us know your thoughts.
From Team Boffin
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