I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... See more
Company replied
Easy to order, all specifications clarly listed. Delivery was quick and on time. Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking an... See more
Company replied
Wonderful seamless process, very good customer service, and great communication. Fats reliable shipping and friendly courier. Totally in love with my new chair. I am convinced there is no better (... See more
Company replied
Company details
- Office Furniture Store
- Furniture Store
- Living Room Furniture Store
- Office Equipment Supplier
- Office Supply Store
- Office Supply Wholesaler
Written by the company
Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.
Outstanding Customer Service
Helping You Work Well
We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!
Contact info
Unit 7, Western Avenue Business Park, Mansfield Road, W3 0BZ, London, United Kingdom
- 02031100610
- info@wellworking.co.uk
- wellworking.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great products and good communication…
Great products and good communication from the start of the process to the delivery.
15 May 2026
Reply from Wellworking
We're really pleased you had a positive experience ordering from Wellworking. Thank you for writing a review and for rating us five stars.
Highly Recommended
Clear communication regarding the delivery and very professional service from the two guys who delivered and insisted on setting up our table. Highly recommended!
18 May 2026
Reply from Wellworking
Thank you so much for the recommendation and your kind words about the Wellworking service. We're glad everything went smoothly for you. Thank you also for the five star rating.
Very efficient service
Very efficient service, goods delivered on time and with a helpful attitude.
8 May 2026
Reply from Wellworking
That's lovely to hear! Thank you for taking the time to share about your positive experience of ordering from Wellworking. Thank you for the five star rating also.
Great experience and goods
Professional, quick and with great customer service. Unfortunately I had to return the chair I had bought because too big but it was with a heavy heart as it was great.
5 May 2026
Reply from Wellworking
Thank you very much for writing a review about the Wellworking service and for rating us five stars. If you need help finding a different chair just let us know and we'd be happy to help.
Absolutely delighted first time customer …
Absolutely delighted with my relived stool which is in as new condition at a fraction of the price. Speedy and personalised delivery. Highly recommended.
13 May 2026
Reply from Wellworking
Thank you so much for the recommendation and the five star rating. We're really pleased you're happy with your Re-Lived product and that everything went smoothly with the delivery.
The chair is faulty
The chair is faulty. It was reduced price because of missing paint at end of two pieces of dowling.
But actually the entire back is loose. When I lean back it's moving. I expect it will break in next week or so. For reference (in case wondering) I'm medium build around 80kg so notputting undue pressure on the chair.
I will potentially need to return it.
12 May 2026
Reply from Wellworking
We're sorry to hear there is a problem with the item you have ordered. Please contact us to arrange to return it. We offer free returns within 14 days of delivery.
Excellent service
Excellent service, fast with good communication of when the chair would be delivered. The delivery was on time and they clearly know their stuff.
6 May 2026
Reply from Wellworking
Thank you very much for your kind comments about the Wellworking service. We're glad everything went smoothly with your order. Thank you for the five star rating also.
Smooth, good value
Very good price. Free and quick delivery. Everything felt smooth and I'm happy with the product! It's a vitra tip ton chair.
I ordered online.
30 April 2026
Reply from Wellworking
We're really pleased that everything went smoothly with your order from Wellworking. Thanks for writing a review and for rating us five stars.
Excellent service
Excellent service. Friendly approach and courteous service from the delivery team!
30 April 2026
Reply from Wellworking
That's great to hear! Thank you for the five star rating and for writing a positive review about the Wellworking service.
Herman Miller Verus TriFlex Back Jade Office Chair through Wellworking
Efficient, friendly service, thank you. Appreciated Wellworking reaching out over email to arrange delivery and accommodating my early-morning unavailability.
29 April 2026
Reply from Wellworking
You're welcome, we were happy ro help. Thank you for taking the time to write a positive review about the Wellworking service and for rating us five stars.
Reply from Wellworking
Thank you so much for sharing such positive comments about the Wellworking service. We really appreciate you taking the time to leave a review and for rating us five stars.
Excellent all round
Excellent communication, prompt delivery and so far a great product as described
27 April 2026
Reply from Wellworking
We're really pleased to hear everything has gone smoothly with your Welworking order. Thank you for rating us five stars and for leaving such kind comments.
Fantastic office chair
Fantastic office chair, the person that delivered it, gave very clear instructions on how to operate the various functions on the chair.
24 April 2026
Reply from Wellworking
We're really glad you like your chair and everything went smoothly with your delivery. Thank you for writing a review for Wellworking and for rating us five stars.
Reply from Wellworking
That's great to hear! Thanks for the five star rating and for taking the time to review Wellworking.
Great customer service
Great customer service. Laura and Tasha made this an amazing experience.
23 April 2026
Reply from Wellworking
We're really pleasaed to hear that and will pass on your comments to Laura and Tasha. Thank you for taking the time to write a review for Wellworking and for rating us five stars.
Lovely team
Lovely team, great items, smooth and quick delivery! Great overall experience :)
15 April 2026
Reply from Wellworking
We're really glad to hear you had a positive experience buying from Wellworking. Thank you for rating us five stars and for taking the time to write a review.
Just generally good all round
Just generally good all round! Excellent product, communications and delivery. As it should be but not always the case. Top stuff
15 April 2026
Reply from Wellworking
Thank you so much for the five star rating and the kind comments about the Wellworking service. We really appreciate you taking the time to leave a review.
Easy ordering and change of delivery…
Easy ordering and change of delivery address. Quick customer service response. Product as described
10 April 2026
Unprompted review
Reply from Wellworking
We're really pleased everything went well with your Wellworking order. Thank you for taking the time to write a review and rate us five stars.
Reply from Wellworking
We're glad everything went smoothly with your order from Wellworking. Thank you for taking the time to write a review and for rating us five stars.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.