My Health Protected Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being patient, professional, and focused on finding the right coverage for individual needs. Clients feel supported throughout the process, noting that representatives listen carefully without applying pressure to make rushed decisions. People also appreciate the ongoing commitment to satisfaction, noting that team members regularly conduct thorough annual reviews to secure better deals. Reviewers emphasize that transitioning between providers is seamless and consistently results in substantial financial savings over time. Many customers mention that expert guidance helps navigate complex choices while significantly reducing their overall annual premiums.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, extensive knowledge, and... See more

Service

Consumers find service to be positive, highlighting professional and efficient support from brokers who... See more

Price

Clients share positive opinions on price, consistently noting that representatives help secure great value... See more

Value for money

Customers express great satisfaction with the exceptional value for money and significant savings provided on... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very grateful to have been connected to Louis. Having been locked in for many years with Bupa who charged through the nose, I was concerned to go elsewhere where pre existing conditions (I’d been t... See more

Rated 5 out of 5 stars

My Health Protected is an extremely professional and efficient company. I have been a health care professional for over 40 years and have never come across a company like it. Patrick has saved me near... See more

Rated 5 out of 5 stars

Really impressed with the service from My Health Protected. Patrick Baxter was brilliant throughout, knowledgeable, patient and genuinely focused on getting me the best plan for my needs. No pressure... See more

Rated 5 out of 5 stars

After many years with private health insurance and ever increasing premiums, Patrick was able to source a comparable package for me at a much more affordable price. I am very pleased that I took hi... See more


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Insurance Company

Information provided by various external sources

My Health Protected Ltd(FCA regulated) is an independent health insurance broker. We are here to take the hassle and stress out of choosing a policy which can often be extremely complex and time consuming. With our technical knowledge and by tailoring a product to meet your requirements and budget, we can make recommendations which you can then consider. We only select companies which offer great service and policy wordings, so that when it comes to making a claim, they are going to deliver what is right for you. Some of the key benefits of using our services are: • We do not charge a fee. • We review your health insurance every year to ensure that you are paying a competitive premium. • We are here all year round to offer help and support. • We select products and insurers as a whole of market broker, having access to most major insurers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Louis is very good at taking you…

Louis is very good at taking you through the minefield that Health Insurance. He seeks an tailors the best package for you and is very patient in the process. And there is flexibility at the end of each year to review and change the package. Would highly recommend

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Louis is incredibly patient, answers all my questions well and goes out of his way to find the best personal health plan for me. Recommend!

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

My health needs were fully reviewed and assessed. My preferences were heard and as a consequence a very good policy was identified for me. I was impressed with their friendly but thorough approach to healthcare and I highly recommend them to anyone requiring the right policy at the right price. They were comprehensive and thoughtful in their approach to providing excellent customer service.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Louis Nichols was very efficient

Louis Nichols was very efficient, friendly and patient in helping us find the right cover for us. Felt comfortable working with him as he was very professional and polite. We are happy with what he has found for us and very happy with his service and would highly recommend.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Extremely impressed!

Extremely impressed with help I received from My Health Protected Ltd. They worked around my busy schedule and found me great health insurance at a wonderful price. Everything was so simple and easy. I worked with Louis and Riley and found them absolutely brilliant. I would highly recommend!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

For the past five years I have much…

For the past five years I have much appreciated the broking of Patrick Baxter at MHP. His advice and assistance in finding the correct medical insurance backage for the coming year has been gratefully received.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

My Experience

I would say it was a very beautiful experience being that it was my very first time of trying to draw blood from a mannequin not to talk of a human being ( Volunteer and consent was sought) I was a bit nervous but my accessors really are so so welcoming and helpful. They were always smiling while guiding me which helped me with building up confidence faster and also able to learn calmly. I would definitely recommend to Family and Friends

23 August 2025
Unprompted review
Rated 5 out of 5 stars

My Health Protected...5 stars.

Have been with this company a number of years and have always found them to be professional,trustworthy and friendly to deal with. I first started with Patrick and now I am with Louis who takes care of me in the same way. You can't go wrong with people like these.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Competitive health care cover

Had a phone call from this company offering to find a more competitive quote than my current provider (BUPA). Louis was very informative, knowledgeable and courteous. He ascertained my health cover needs and came up with a policy suited to my needs - and better than my current policy. To add the icing on the cake, it was much cheaper- in fact 40% cheaper. I would recommend this company highly.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Absolutely delighted with the service I have received over the years from Patrick. Quick and efficient in finding me a Health policy that suits all my needs.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Very professional. Excellent cost saving achieved

Patrick and the MHP team were extremely knowledgeable about the UK private healthcare market. They offered a range of alternatives to our current provider with a significant annual saving. Patrick was extremely responsive and professional. Highly recommend.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Louis was extremely knowlegable and was…

Louis was extremely knowlegable and was able to provide us with a more competitive and superior cover with BUPA.
He has kept in touch since renewal to make sure that everything is ok and to see if we need any further assistance with our policy.
We would definitely look to renew our health cover with My Health Protected, going forward.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

A Company with A Personal Touch

Both Louis and Patrick were courteous and efficient. We had a couple of scenarios and needed alternative quotes for health insurance. We had to have a number of calls at our convenience to finally conclude what would best suit our needs. They explained everything and follow up was great! When we couldn't get the documents, they attended to it within a day and resolved the issue.

9 July 2025
Unprompted review
My Health Protected logo

Reply from My Health Protected

Thank you for your kind words. We’re so pleased we could work with you to find the right cover, explaining everything clearly and making the process as convenient as possible. We truly appreciate your trust and are always here to help.

Rated 5 out of 5 stars

Louis was very professional

Louis was very professional. He helped me save a substantial amount of money on my new plan. He was friendly and extremely knowledgeable.
He provided me with very good advice, and is still making sure that everything is ok and that I understand my plan.
I can’t thank him enough for his help at this very difficult time for me.

3 June 2025
Unprompted review
My Health Protected logo

Reply from My Health Protected

Thank you, Maria, for your lovely feedback. We’re so pleased Louis could help you secure significant savings and guide you through everything with care and clarity. We really appreciate your trust and are here to support you whenever you need us.

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