My Health Protected Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being patient, professional, and focused on finding the right coverage for individual needs. Clients feel supported throughout the process, noting that representatives listen carefully without applying pressure to make rushed decisions. People also appreciate the ongoing commitment to satisfaction, noting that team members regularly conduct thorough annual reviews to secure better deals. Reviewers emphasize that transitioning between providers is seamless and consistently results in substantial financial savings over time. Many customers mention that expert guidance helps navigate complex choices while significantly reducing their overall annual premiums.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, extensive knowledge, and... See more

Service

Consumers find service to be positive, highlighting professional and efficient support from brokers who... See more

Price

Clients share positive opinions on price, consistently noting that representatives help secure great value... See more

Value for money

Customers express great satisfaction with the exceptional value for money and significant savings provided on... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very grateful to have been connected to Louis. Having been locked in for many years with Bupa who charged through the nose, I was concerned to go elsewhere where pre existing conditions (I’d been t... See more

Rated 5 out of 5 stars

My Health Protected is an extremely professional and efficient company. I have been a health care professional for over 40 years and have never come across a company like it. Patrick has saved me near... See more

Rated 5 out of 5 stars

Really impressed with the service from My Health Protected. Patrick Baxter was brilliant throughout, knowledgeable, patient and genuinely focused on getting me the best plan for my needs. No pressure... See more

Rated 5 out of 5 stars

After many years with private health insurance and ever increasing premiums, Patrick was able to source a comparable package for me at a much more affordable price. I am very pleased that I took hi... See more


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Insurance Company

Information provided by various external sources

My Health Protected Ltd(FCA regulated) is an independent health insurance broker. We are here to take the hassle and stress out of choosing a policy which can often be extremely complex and time consuming. With our technical knowledge and by tailoring a product to meet your requirements and budget, we can make recommendations which you can then consider. We only select companies which offer great service and policy wordings, so that when it comes to making a claim, they are going to deliver what is right for you. Some of the key benefits of using our services are: • We do not charge a fee. • We review your health insurance every year to ensure that you are paying a competitive premium. • We are here all year round to offer help and support. • We select products and insurers as a whole of market broker, having access to most major insurers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service again from Louis

Great service again from Louis. For the second year in succession Louis ensured I had the right cover for the best price. I would wholeheartedly recommend My Health Protected and Louis to anyone seeking private healthcare.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Louis is what has made our experience…

Louis is what has made our experience exemplary. His attention to detail, experience and caring energy is what makes all the difference. We have been with him for a number of years and see absolutely no need to look elsewhere. Lewis is price competitive and great value for money.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional, helpful and patient.

My Health Protected have been managing our business health insurance for about 8 years and every renewal period they take the time to review all our staffs requirements and offer either (or sometimes both) better health coverage / savings options. We couldn't recommend them highly enough, both Patrick and Louis are amazing and super helpful.
We look forward to carrying on our business cover with them for many years to come.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Louis

I found that Louis was very receptive to my needs. He dealt quickly and efficiently with my case and found me an excellent alternative to my current provider.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend

Very happy with my experience with My Health Protected. Louis was highly efficient and professional. It was great to have someone to explain it ‘as it is’, helping me to understand the jargon used in insurers’ proposals. And, having compared the market, he found a cheaper policy, better tuned to my requirements, through my existing provider.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a specific budget

I had a specific budget, with many needs to be satisfied with my health insurance, and Louis worked very hard for me, and found me the right product which I am now happy with. He was very patient and non-pushy, he gave me time to think things over and was very helpful with advice.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Continued Excellent Service

For the second year, Louis reviewed our health insurance and found us a better policy for significant savings. We're delighted with the great service and sound professional advice.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Expert Advice

Cannot fault the brilliant service received from our broker Riley. He has been very knowledgable and friendly, always available over email or on the phone. Finding the right private health insurance plan can be really challenging so using My Health Protected has been incredibly helpful to find the best deal with experts who really understand what different plans offer.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Louis was extremely helpful

Louis was extremely helpful, friendly and he found me a great cover for me and my partner. I had just left my job and originally wanted to continue my cover. However, I then decided to shop around and came across Louis at My Health Protected. I am so glad I did. Not only do I have a much better cover than I had previoulsy, but it is also better value. Highly recommended.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Louis Nichols got me extra discount

Louis Nichols, my personal broker ensured that I had the very best policy and even negotiated a further discount for my renewal with existing service providerVitality. Could not have done this myself so very grateful. A really excellent service.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and outcome

Over the past few months, I have greatly appreciated all the help provided by Louis Nichols, Lead Broker with MHP (My Health Protected), in finding a competitively priced private health insurance provider after my previous provider increased fees to an unacceptably high level. Louis has been unfailingly knowledgeable, efficient and professional in all my contacts with him.

Louis took the time to understand my needs and circumstances, and his thoroughness throughout the process was exceptional. I was particularly impressed by his determination to find a provider and plan best suited to me — nothing was too much trouble, and he explained every option clearly and patiently.

Thanks to Louis’ expertise and helpful guidance, I now have a new policy that offers excellent value and peace of mind. He is truly an asset to My Health Protected, and I have no hesitation in recommending him to anyone seeking reliable, informed and supportive advice on private health insurance.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied family company

We had great service from Louis, he communicated well with me and found an excellent scheme for us all. He was always contactable if i had any queries. We have used the company for a number of years now, and have always been very satisfied with their service.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Very positive experience with Riley

Very positive experience with Riley. He listened carefully to my needs and explained why my current plan didn’t meet them. He quickly found a more comprehensive and appropriate and better value health insurance plan for virtually the same price as the old one. He also cancelled the old policy and direct debit and set up the new policy and direct debit. Best of all I was able to talk to a real human being!

27 March 2026
Unprompted review

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