MIAB Reviews 187

Billie was very responsive to emails, all sorted within the necessary timeframe.

Louisa was very helpful as I am currently covering for the Premises Assistant, helping me understand and navigate the correct information.
Thank you
Jenni
Medwyn Surgery

My first time using Miab, very easy and straightforward. One thing i really appreciate it is how easy it is to get in contact with them, whether through email or phone. I am really pleased with the timely and prompt response I got from Jacqui Adamson. Thankyou Jaqcui so much for your assistance !!

I’ve been with MIAB for the last 6 years, always received my renewal quote in good time, excellent service. Louisa was very professional, responsive and knowledgeable in answering my questions. Five stars all along,
Thanks Louisa.

We have been using MIAB for many years and consistently receive an excellent, bespoke service. The entire team is outstanding, with particular thanks to Tracey Deville.

Excellent assistance from Louisa Attridge. Timely and prompt communication, efficient and professional service.

Tracey was tremendously helpful in working with me on the renewal of a business critical insurance policy. It was something I have not had to do before and I had lots of questions to ensure that we had the appropriate cover. Tracey never made me feel like I was asking stupid questions and was very responsive to my questions. Highly recommended.

Excellent service start to finish from Louise Attridge
Smooth , proactive with communication within a week everything was agreed and signed .

Jacqui was great she had to chase something up with the underwriters and continually kept me in the loop even when she had no information to give me but just to reassure me she was still working on it. Great customer service. Thankyou!

I’d like to share how impressed I was with the support I received from Jacqui Adamson while arranging my indemnity insurance quotes.

From the very beginning, Jacqui was incredibly professional, knowledgeable, and approachable. She took the time to clearly explain all my options and ensured I fully understood the details, which made what can often feel like a complicated process much easier to navigate.

What really stood out was how she went above and beyond to help. Jacqui was patient, responsive, and genuinely invested in finding the best possible outcome for me. Nothing ever felt like too much trouble, and her dedication gave me real confidence in my decisions.

I’m truly grateful for her help and wouldn’t hesitate to recommend her to anyone looking for reliable and exceptional service

attentive and efficient help received from MIAB team (esp Louisa!)

MIAB have always provided a high level of service and have been prompt with any enquiry I have made to them. Jacqui Adamson dealt with my enquiry very quickly and without any delay. Thank you Jacqui!

Very good customer service, response and very helpful

Very helpful and responsive to any queries. Not pushy to make the sale

Very positive experience. Received my renewal quote in good time to enable us to review our needs, Louisa was polite, responsive and knowledgeable in answering my questions.
Would recommend

Louisa has always been approachable, friendly, and incredibly patient. I can only speak positively about her—she has a wonderful way of making even the most mundane but important tasks feel more pleasant and manageable.

I would like to share my positive experience with Louisa Attridge. She is consistently helpful, responsive, and professional in all interactions. Her quick replies and willingness to assist make a real difference, and I truly appreciate the level of service she provides. I am very happy with the support I have received and would highly recommend her.

Jacqui resolved my issue quickly and was really helpful. Thank you!

I have been using miab for the last 7 years and I am never disappointed in there customer service.
Today it was the lovely Jacqui who helped sort my renewal out. It was all done very quickly and in a friendly and professional manner from Jacqui.