My Health Protected Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being patient, professional, and focused on finding the right coverage for individual needs. Clients feel supported throughout the process, noting that representatives listen carefully without applying pressure to make rushed decisions. People also appreciate the ongoing commitment to satisfaction, noting that team members regularly conduct thorough annual reviews to secure better deals. Reviewers emphasize that transitioning between providers is seamless and consistently results in substantial financial savings over time. Many customers mention that expert guidance helps navigate complex choices while significantly reducing their overall annual premiums.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, extensive knowledge, and... See more

Service

Consumers find service to be positive, highlighting professional and efficient support from brokers who... See more

Price

Clients share positive opinions on price, consistently noting that representatives help secure great value... See more

Value for money

Customers express great satisfaction with the exceptional value for money and significant savings provided on... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very grateful to have been connected to Louis. Having been locked in for many years with Bupa who charged through the nose, I was concerned to go elsewhere where pre existing conditions (I’d been t... See more

Rated 5 out of 5 stars

My Health Protected is an extremely professional and efficient company. I have been a health care professional for over 40 years and have never come across a company like it. Patrick has saved me near... See more

Rated 5 out of 5 stars

Really impressed with the service from My Health Protected. Patrick Baxter was brilliant throughout, knowledgeable, patient and genuinely focused on getting me the best plan for my needs. No pressure... See more

Rated 5 out of 5 stars

After many years with private health insurance and ever increasing premiums, Patrick was able to source a comparable package for me at a much more affordable price. I am very pleased that I took hi... See more


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Insurance Company

Information provided by various external sources

My Health Protected Ltd(FCA regulated) is an independent health insurance broker. We are here to take the hassle and stress out of choosing a policy which can often be extremely complex and time consuming. With our technical knowledge and by tailoring a product to meet your requirements and budget, we can make recommendations which you can then consider. We only select companies which offer great service and policy wordings, so that when it comes to making a claim, they are going to deliver what is right for you. Some of the key benefits of using our services are: • We do not charge a fee. • We review your health insurance every year to ensure that you are paying a competitive premium. • We are here all year round to offer help and support. • We select products and insurers as a whole of market broker, having access to most major insurers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant Service

Patrick at my Health Protected was of great help, a first class service was offered, always available and very clear and concise. He saved me money, and obtain better cover for my wife's health insurance. Top class company to deal with.

29 July 2022
Unprompted review
My Health Protected logo

Reply from My Health Protected

Thank you for your positive feedback about Patrick and My Health Protected. We're thrilled to hear that Patrick was able to offer you a first-class service, providing clear and concise information to help you make informed decisions about your wife's health insurance coverage. We're also delighted to hear that we were able to save you money while obtaining better coverage for your wife. Our goal is to always provide our clients with top-class service and support, so it's wonderful to know that we were successful in doing so for you. Thank you for choosing us as your broker, and we look forward to continuing to provide you with excellent service in the future.

Rated 5 out of 5 stars

Excellent customer service.

My Health Protected researched and organised our private health insurance renewal very efficiently, making the process effortless on our part. The result was a very considerable saving for identical cover.
We were always contacted at the time arranged, which was much appreciated, and all discussions were courteous and helpful.

22 September 2021
Unprompted review
My Health Protected logo

Reply from My Health Protected

Thank you for taking the time to leave us a positive review. We are delighted to hear that you found our team at My Health Protected to be efficient and able to make the renewal process of your private health insurance effortless. It's great to know that we were able to help you save considerably while still maintaining identical cover. Providing our clients with courteous and helpful discussions is something we strive to do, so it's fantastic to hear that you appreciated our communication efforts. We are grateful for your business and look forward to continuing to provide you with top-quality service and support in the future.

Rated 5 out of 5 stars

I dealt with Louis Nichols at My Health…

I dealt with Louis Nichols at My Health Protected who searched the market for the best possible deal for my healthcare.
He managed to offer a like for like scheme that I had been in for over 15 years, with a new provider with a saving of nearly 50pcnt of my premium.
He contacted me regularly to provide excellent updates and feedback.
I would highly recommend his services, and was a pleasure to deal with.

8 September 2021
Unprompted review
My Health Protected logo

Reply from My Health Protected

Thank you for taking the time to share your positive experience with Louis Nichols at My Health Protected. We're thrilled to hear that he was able to provide you with a healthcare plan that not only matched but exceeded your expectations, while also saving you a significant amount on your premium. It's always great to hear that our team members are providing excellent service and communication throughout the process. We appreciate your recommendation and look forward to continuing to provide you with top-quality service in the future.

Rated 5 out of 5 stars

My health cover.

My health cover was reviewed and other providers researched. A fully comprehensive feedback was given for a new provider giving an increased level of cover for a competitive cost.

Everything was set up easily with follow up information by email.

11 August 2021
Unprompted review
Rated 5 out of 5 stars

I was highly impressed by the service…

I was highly impressed by the service provided by Louis Nichols of My Health Protected. He obtained a 25% cost reduction whilst increasing my cover. It was all done with efficiency and politeness and, importantly, no hard sell.
Excellent all round and someone I would highly recommend.

2 August 2021
Unprompted review
My Health Protected logo

Reply from My Health Protected

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you were highly impressed by the service provided by Louis Nichols. Our team always strives to provide the best possible service to our clients, and we are pleased that Louis was able to obtain a cost reduction while increasing your coverage with efficiency and politeness. We pride ourselves on providing transparent and honest advice with no hard sell tactics. Thank you for recommending Louis and My Health Protected; we appreciate your trust and confidence in our services. Please don't hesitate to contact us if you have any questions or concerns.

Rated 5 out of 5 stars

Savings on medical insurance renewal

When I received the AXA renewal documents, with a big increase in the premium, I was seriously contemplating ceasing medical insurance. However, Patrick was able to negotiate a modified arrangement which will save me several hundred pounds over the year. Excellent work by him!

29 March 2021
Unprompted review
Rated 5 out of 5 stars

Patrick Baxter was extremely helpful in…

Patrick Baxter was extremely helpful in finding me an appropriate and cost effective health insurance policy and never failed to answer my never ending queries about the cover provided. I would really recommend his services especially as he recently managed to actually reduce my annual premium to AXA.

25 January 2021
Unprompted review
Rated 5 out of 5 stars

Health Insurance .. The Easy Way!

I found that My health Protected was a very easy and efficient way to organise my health insurance. I had none of the hours of searching for quotes and was pleased to have all the hard work and anxiety removed from the difficult task of deciding on the best insurance for me. I can thoroughly recommend My Health Protected to anyone wanting to sort out their health insurance and would like to commend them for the efficient and reliable way that my questions were answered and their pleasant manner. I am very pleased with the way they have negotiated my cover.

17 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Patrick was excellent throughout the process of us changing over our health insurance to a new provider. He was very thorough and professional and above all else, he found us a really good policy and price.

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Patrick was very helpful and understood my concerns

Patrick was very helpful and understood my concerns about finding the right cover of insurance for me, for the best price. He carefully explained all the possibilities so it was easy to come to a decision, and he then organised all the details and provided a very efficient service.

28 November 2020
Unprompted review
Rated 5 out of 5 stars

Personal Service with good results.

Patrick has been our advisor on health Insurance for a number of years.
He is conscientious , informative and invariably secures a competitive deal.
My wife and I are more than happy with My Health Protected.

24 November 2020
Unprompted review
Rated 5 out of 5 stars

A helpful and efficient broker

I have used My Health Protected as my broker for health insurance for several years. I have found them unfailingly helpful and have been fully satisfied with the insurance policies that they have identified as appropriate. I have particularly appreciated the continuity in working with the same person each year and the care taken to tailor the selected policy to my specific requirements.

10 November 2020
Unprompted review
My Health Protected logo

Reply from My Health Protected

Thank you for sharing your positive experience with My Health Protected. We are thrilled to hear that you have been fully satisfied with the insurance policies we have identified as appropriate for you over the years. Providing our clients with helpful and tailored solutions is something we take great pride in, and it's wonderful to know that we have been successful in doing so for you. We also appreciate your comments about our continuity of service and the care we take in working with you each year. Thank you for your continued trust and confidence in our team, and we look forward to continuing to serve you in the future.

Rated 4 out of 5 stars

I felt a little pressured into making a…

I felt a little pressured into making a decision before being able to read and investigate what I was being offered in place of the Medical Insurance I currently held. However, in the end I decide to switch and so far I believe I have made a good choice but time will tell when I next need to use the insurance cover.

8 November 2020
My Health Protected logo

Reply from My Health Protected

Thank you for sharing your experience with us. We apologise if you felt pressured into making a decision, as that is not our intention. Our goal is always to provide our clients with clear and transparent information so that they can make informed decisions about their health insurance coverage. We are glad to hear that you ultimately decided to switch and believe that you have made a good choice. We hope that you will continue to be satisfied with your new insurance coverage and that it meets your needs when you next require it. If you ever have any questions or concerns, please don't hesitate to contact us. Thank you for choosing My Health Protected.

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