This happened in 2019, I ordered a Rick and Morty swag box the first one that arrived was brilliant, But with my second order I was supposed to receive an exclusive metal print unfortunately it wa... See more
Company replied
Mygeekbox
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See what reviewers are saying
Terrible company takes far too long to dispatch orders, they are stuck for weeks at "processing", they advertise the delivery times as 1-2 days BUT don't tell you it takes them for ever to dispa... See more
Company replied
Easy website to navigate. Much easier than other sites previously used as you can either search or refine your search to whittle down what you're looking for. Edit... Arrived on time and t... See more
Company replied
I recently purchased a couple of t shirts for my grandson from the UK store. I am in Australia. There was a hiccup with postage unable to be found moving along through tracking but it was in the Austr... See more
Company replied
Company details
Information provided by various external sources
My Geek Box is a monthly mystery subscription service, sending curated boxes full of geeky gear to your door every month!
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW97RA, Northwich, United Kingdom
- www.mygeekbox.co.uk
Easy to navigate the website and find…
Easy to navigate the website and find what I need.
9 December 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great website.
Found the item I was looking for, for my grandson. Hope to use the site again.
5 December 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good service
3 December 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
It was very easy to order I hope that the rest of the experience will be as good
It was easy to order and clear to follow
21 November 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
A great selection of items at a good…
A great selection of items at a good price. The site is easy to navigate and have a simple checkout process
20 November 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Delivery a little slow
Delivery a little slow, ordered and paid for on 8th of November. Received on 18th November. Item well made and as described. Would use again.
19 November 2022
Reply from Mygeekbox
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Ease of use navigating the website and…
Ease of use navigating the website and your prices are very reasonable
1 November 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to navigate and prompt email…
Easy to navigate and prompt email confirmation just waiting on delivery now thanks
19 October 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Quick and easy to create account no…
Quick and easy to create account no issuing paying cheapest price for this funko I have found would use again.
26 October 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Xmas gift shopping already…
Great site easy and efficient to navigate. Accepts a multitude of payment methods
20 October 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Lies about pre-orders.
I made a preorder for a project I had been following intently through this site since I could not preorder from the distributor site as they did not deliver to Australia, I was left waiting and when I requested any updates, they didn't have any information for me. I can now no longer purchase this item anywhere without scalping price markups, not only have I had my time wasted but due to mygeekbox lying about preorders, I am now forced to pay exorbitant prices for an item that I had followed from development and gotten in early on, I find this entirely unprofessional.
Please don't use this site, they do not deserve any business.
1 October 2022
Unprompted review
Reply from Mygeekbox
Hello GrifGraf,
Thank you for taking the time to leave your review.
I am so sorry to hear about the issues you have faced. I have sent a message via your account, to assist you further with this matter. Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Excellent company
Excellent company. Great prices. Much cheaper than high street stores. Definitely recommend to all.
12 October 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Issue resolved
After having an issue with a delayed delivery and a refund problem because of a one4all gift card I'm glad to say the issue I had has been resolved. I appreciate the fast response from geekbox and will be changing my rating to 5 star, thankyou!
4 October 2022
Unprompted review
Reply from Mygeekbox
Hello Tyrone,
Thank you for taking the time to leave your review.
I am so sorry to hear about the issues you have faced. I have sent a message via your account, to assist you further with this matter. Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Great products that are not easy to…
Great products that are not easy to find and the checkout process is absolutely first class
2 October 2022
Reply from Mygeekbox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Started my order in € euro currency
Started my order in € euro currency. When I went to pay figure was in £ sterling. Not sure how much I will be charged and if there will be import charges at point of entry into Ireland.
30 September 2022
Reply from Mygeekbox
Hello Miriam,
Thank you for leaving your review.
I have sent you a message to your online account with a further update on this.
Regards,
Jane
Item hasn’t come and no communication!
Ordered a toy on 6th…..still hasn’t arrived and was my sons main birthday present! No reply to my email! It’s been 13 days totally unacceptable! Please don’t give me that generic response to my complaint saying to get intouch because you don’t reply to emails!
6 September 2022
Reply from Mygeekbox
Hi Hayley,
Thanks for leaving your review.
I am very sorry to hear that you haven't received your order and I appreciate the inconvenience this may be causing. I have contacted you via your account, to advise you further on this matter.
I look forward to getting this resolved.
Kind regards,
Amy
The items were never sent even though…
The items were never sent even though they were not listed as pre orders supposedly were in stock and just said processing
Update they have refused to say if they even have the items in stock & refused to cancel the order I wish I'd seen the reviews here before I ordered from them.
27 August 2022
Reply from Mygeekbox
Hello Inky,
Thank you for your review.
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Nathan
Online order fast and simple
Online order fast and simple, PayPal accepted that’s a bonus!
1 September 2022
Reply from Mygeekbox
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Amy
Massive Scam! Very disappointed!! :(
Ordered some figures for over £100 at the time it was a pre order but it’s been stuck on the processing bar for months no questions were answered either! No one has helped and I feel I have been scammed! I do not recommend ordering from!
14 June 2022
Unprompted review
Reply from Mygeekbox
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
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