Motorcade Insurance Reviews 

I've committed to buy a car but the seller has ghosted me. I've happened to insure it before I collected it. After the seller has disappeared I got in touch with Motorcade Insurance in order to cancel my insurance. The process took only a couple of minutes. The customer service agent JAMIELEIGH has been extremely nice and helpful; he's sorted the cancellation in a jiffy. Happy happy!

JAMIELEIGH has helped me step ny step to change my cars over

Very unforgiving if you miss a payment or struggle wouldn’t even allow you pay with two different cards even if you can pay in full very bad service it’ll not help you or be flexible or work around that issue

The response was quick and acurate

Can't ring anyone, can't upload documents, can't change anything online, tried dozens of times and it just will not update anything, customer service is an absolute joke, avoid at all costs

Excellent Megan was very helpful today

Fast and efficient help through the chat feature with Millie

Excellent customer service

I'm useless with technology but they were really helpful ( so far )

Good service and nice experience and specially JAMIELEIGH helped me and solve my problem in a easy way thank you

She was knowledgeable and extremely helpful. She resolved the issue I was experiencing with my portal over the phone, making it easy to understand.

Jamieliegh helped me through a banking details as they were cancelled my end due to my error excellent customer service and friendly understanding as technology is not really for me

Very helpful on the website chat. 10 out of 10.

Absolutely terrible company have sent no policy details and there is no phone number to contact. Tried online chat 5 times and disconnected each time wanting information that I can’t possibly give as I have no policy documents. Do not recommend this service at all as they can’t competently help an still can not gain access to my policy

Happy about services and help ,i will recomand!

I found a quote via Confused.com where the monthly and annual prices were exactly the same. However, as soon as I clicked through to the Motorcade website to purchase and hit "proceed," the price immediately increased by £500 stating that "something has changed."

I hadn't changed a single detail on the form. When I contacted their support, they were absolutely no help. They claimed that a 15% interest rate applies to monthly payments, despite the original quote clearly showing the prices were the same. This feels like a complete bait-and-switch. Avoid this company if you want transparent pricing.

This is by far the worst car insurance company out there I recently left go skippy as I had already used my 3 vehicle swaps for the year I went with motorcade and it’s been the biggest regret I’ve got the level of service is appalling the time they take to do anything is a joke claims department will try have a massive attitude until you want to make a complaint then the professionalism kicks in at that point go with literally anyone else