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About Micro Dream Limited
Written by the company
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Why is being a Microsoft Authorised Refurbisher (MAR) important?
Written by the company

- Professionally Refurbished Computers
- We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
- Genuine Software
- As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
- Peace Of Mind With Great Quality & Value
- After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
- Free Delivery
- Free UK Delivery on all orders.
- 30 Day Money Back Guarantee
- All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.
Contact info
12 Brixham Enterprise Estate, TQ5 9DF, Brixham, United Kingdom
- https://microdream.co.uk/helpdesk/
- www.microdream.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 1 month
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Good last time so I used them again
My laptop arrived sooner than I expected and I am very satisfied with it - same as last time I used Micro Dream. So a good consistent performance. Also their helpdesk was on hand for rapid-response queries on WhatsApp to help with the delivery process. Very impressed.
Super pleased with my new Laptop
Laptop arrived on time and very well packaged. Condition was "as new" Easy and fast to work through set up. No hesitation in recommending Microdream to anyone.
Excellent - just what I wanted
Excellent description. Just what I wanted. Bought my previous Microdream ThinkPad April 2017 which has done great service and still going strong - but I had to upgrade to a newer model because of the Microsoft move from Windows 10 to Windows 11. All now safely installed and updated. Thank you
Refurbished Dell Latitude 5490 is excellent
My refurbished Dell Latitude 5490 was upgraded as per my request. Setting up W11 was easy. Overall I am very pleased so far as the new laptop is a big improvement on my previous old one. The only negative aspect was the courier company - they would not leave item in a designated safe place nor with a neighbour so the first delivery attempt failed; 2nd attempt : I arranged to be at home but delivery driver did not arrive and marked the delivery as "failed" and then sent me a picture of a hedge; but the third attempt worked !
Mind Boggling Attitude
The attitude you get on email is disgusting.
Supplied me a laptop and 4 days later the power lead stopped working. Their suggestion is that I change the fuse in the plug. No apology that I have experienced a fault with a product they supplied within 4 days of delivery just an email asking me to carry out a repair myself.
I query this with them explaining it is their responsibility to repair or replace the goods.
The next email (still no apology I have a fault) is to spout mumbo jumbo from the Consumer Rights Act.
Why isn’t the initial reaction to help the customer but to start copying and pasting rhetoric from consumer law.
I wanted the power lead repairing, not a lecture and a day out in court. I will just have a full refund instead and use a different company to supply me.
Great product and great service would…
Great product and great service would recommend to everyone
Micro Dream are always reliable…
Micro Dream are always a reliable retailer for our school's uses. The refurbished laptops are in an excellent quality and we've never had a problem.
Thank you Micro Dream!
Affordable and reliable
Have bought other pcs from Microdream and they have proved to be as reliable as buying brand new; I'm sure this laptop will be the same. It's a good enough recommendation if I keep going back for more. If you want to deal with people who know what they are doing, real professionals, then Microdream is the place for affordable and reliable technology.
Product and customer service great
Product and customer service great. Parcel delivery (DPD) problematical
Ordering was very good and cause I…
Ordering was very good and cause I ordered the wrong item really quick and easy to return
I recently bought a lap top from…
I recently bought a lap top from Microdreams .
It came on time and was in very good condition , I then decided that it was not right for me .
So I reach out to them and exsplained that the computer was no good for me .
They were great and sent me a return label and refunded … no problem
Paul loomes
Not Happy
the item arrive quickly but when I tried it was the wrong one .
when I approached your selves you were not very sympathetic you were more towards I ordered the wrong one with no answer at first to why it did not be compatible until I said I'm not sending it back due to my error, then a response so with that I will not be using yourselves again (Not Happy)

Reply from Micro Dream Limited
Thanks ⭐️⭐️⭐️⭐️⭐️
Great service would recommend
Checked on trustpilot before using Micro Dream Ltd and I can honestly say the reviews are spot on. Ordering was easy delivery was fast and the product itself was amazing it looked absolutely brand new. I am over the moon with the service and my new laptop
Thanks Micro Dream team
Fast shipping and good products
Great service every time
so easy to order items you need, fast dispatch and next day delivery great place to order from
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