Micro Dream Limited Reviews 

6,821
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Many customers were delighted with the product's condition, often describing refurbished items as looking brand new and working perfectly. People found the prices very competitive and reasonable, offering excellent value for high-quality refurbished devices. Customers frequently praised the quick and efficient delivery service, noting that products arrived promptly and were well-packaged. The service is consistently described as excellent, with many reviewers appreciating the ease of setup and the reliability of their purchases over time.

What people talk about most

Product

People report positive experiences with product, often noting that items like refurbished laptops arrive in... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers stating that refurbished items, such as laptops... See more

Service

Customers consistently note positive experiences with service, often describing it as efficient and fantastic... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be an absolute bargain and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this ThinkPad X390 for use as a standalone notebook to run a single dedicated app that I wanted to use without interruption from other apps and provide a secure environment for its use. Ar... See more

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more


Company details

  1. Computer Store
  2. Software Company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(6,821)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Refurb laptop

Laptop quality and condition was almost perfect, although anti slip pads on the underside were broken.
Delivery was suppose to be next day, but took a week to arrive.
Other than that - very happy.

5 January 2026
Rated 5 out of 5 stars

Great!

The website was great, the service was great, the delivery was great and the product was like new.

9 January 2026
Rated 5 out of 5 stars

First time of using this company

First time of using this company. Purchased a replacement CMOS battery for my laptop and very please with the product and delivery service. Very professional even for a low cost purchase. Would definitely use them again for laptop parts and or Refurbished laptops

7 January 2026
Rated 3 out of 5 stars

Usage

Usage
Delivery of the item was on time, and the laptop was in good shape in general, except that it's been less than a week since I purchased it, and it's quite slow for me for the spec I got. I am considering returning it.

2 January 2026
Rated 5 out of 5 stars

Highly recommended

Straightforward ordering process; product arrived on date promised; no complaints so far about the refurbished laptop I received. Good value for money.

30 December 2025
Rated 5 out of 5 stars

Microdream fixed my laptop after I…

Micro Dream fixed my laptop after I spilled water in the keyboard and two buttons stopped functioning. They were great and fixed it perfectly. The turnaround was surprisingly fast as it was just before Christmas. Absolutely recommend!

10 December 2025
Rated 5 out of 5 stars

Excellent!

Excellent!

Fixed my friends laptop with a brand new wifi card for next to nothing.

Cheers ;)

Merry Christmas and a Happy New Year.

6 October 2025
Rated 3 out of 5 stars

I definitely resent the fact that I…

I definitely resent the fact that I couldn't complete the purchase without agreeing, at point of sale, to a trial period regarding Microsoft. That is not on. That is going to make me think twice before purchasing from Microdreams in the future.

10 December 2025
Rated 5 out of 5 stars

Cancelled order managed perfectly

After ordering my laptop I unfortunately needed to cancel. I can only say that the way Microdream handled it from there was absolutely perfect. I submitted a ticket while the laptop was on the way to me and Microdream advised me to refuse delivery should it arrive. As it turned out, they also informed DPD at the same time and with little time to spare, DPD returned the parcel to their local depot and on to Microdream. I received an email from them very quickly advising that my refund had been processed, it showed on my credit card account within 2 days. I will have absolutely no hesitation in ordering from Microdream in the future with confidence. We'll done guys!

16 December 2025
Rated 5 out of 5 stars

Good last time so I used them again

My laptop arrived sooner than I expected and I am very satisfied with it - same as last time I used Micro Dream. So a good consistent performance. Also their helpdesk was on hand for rapid-response queries on WhatsApp to help with the delivery process. Very impressed.

10 December 2025

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