Micro Dream Limited Reviews 

6,822
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the refurbished products, which often arrive looking and performing like new, offering great value for money. Many people appreciate the prompt and efficient delivery service, frequently noting good packaging and clear communication. The overall service is often described as professional and highly satisfactory, leading many to express their intent to make future purchases. However, some customers experienced issues with product condition, such as unmentioned pressure marks on screens or broken anti-slip pads. A few also reported problems with delivery, including failed attempts by couriers or longer-than-expected waiting times. There were also instances where customer support was criticized for not taking responsibility for product faults or for charging for repairs.

What people talk about most

Product

Clients share positive opinions on product quality, frequently noting that refurbished items appear new and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Consumers are highly satisfied with the quality of refurbished products, often describing them as looking and... See more

Service

Customers had positive experiences with service, often describing it as excellent, efficient, and fantastic... See more

Price

People report positive experiences with price, often finding products to be an absolute bargain and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more

Rated 5 out of 5 stars

I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micr... See more


Company details

  1. Computer Store
  2. Software Company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,822)

269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

I am very pleased with my "new" Lenovo ThinkPad.
There is no scratch, no dent.
Can't complain.
I will use this company again to get a table PC.
Thanks chaps.
Kind regards Attila

6 February 2026
Rated 5 out of 5 stars

Superb company with superb products …

I selected some add ons and modifications to my order. Microdream got this spot on. Many firms would forget these small but important details. The laptop came in an almost new condition. Frankly not easy to know that it's not new. Great firm!

3 February 2026
Rated 5 out of 5 stars

Refurbished Laptop

This is my second order of a Lenovo laptop from Microdream. I have had one over a year and one was purchased as a gift a couple of months ago. Both are in great working order, and arrived when expected. They are both refurbished but are the quality I expected. I trust Microdream to deliver what they advertise.

11 December 2025
Rated 5 out of 5 stars

Try Micro-Dream first!

Two other suppliers provided reconditioned computers that failed on start-up (faulty batteries / charging). So I tried Micro-Dream after buying a perfect reconditioned unit from them several years ago.
The better quality of the reconditioning was evident even before start-up; and it has now behaved impeccably for several days.
I will go to Micro-Dream first next time.

5 February 2026
Rated 5 out of 5 stars

I purchased my laptop due to being made…

I purchased my laptop due to being made redundant at work and wanted a consistent computer experience of what I was used to using.
Microdream provided a great laptop within 24 hours and it been fantastic
Well done, highly recommended
Price was great, Service great and set-up easy

4 February 2026
Rated 2 out of 5 stars

Mirco Dream invited me to leave a…

Micro Dream invited me to leave a review, as I bought a refurbished laptop from them in summer 2025. Sadly, there were issues with setting up the laptop (this may also be a Microsoft issue, which I would not fully account to Micro Dream) and, crucially, the network driver repeatedly stopped working. I can only use this laptop now with an external driver which is annoying, having a USB sticking out of it 24/7. I also found the product fairly scuffed, you might think it's acceptable for a refurb but for the price I was expecting better. If it was a possibility, then I would have returned the product for repairs or a refund, but I really needed the laptop & had not alternative. Overall I would admit that I probably would not buy from this company again, sorry.

1 July 2025

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