Micro Dream Limited Reviews 

6,821
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Many customers were delighted with the product's condition, often describing refurbished items as looking brand new and working perfectly. People found the prices very competitive and reasonable, offering excellent value for high-quality refurbished devices. Customers frequently praised the quick and efficient delivery service, noting that products arrived promptly and were well-packaged. The service is consistently described as excellent, with many reviewers appreciating the ease of setup and the reliability of their purchases over time.

What people talk about most

Product

People report positive experiences with product, often noting that items like refurbished laptops arrive in... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers stating that refurbished items, such as laptops... See more

Service

Customers consistently note positive experiences with service, often describing it as efficient and fantastic... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be an absolute bargain and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this ThinkPad X390 for use as a standalone notebook to run a single dedicated app that I wanted to use without interruption from other apps and provide a secure environment for its use. Ar... See more

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more


Company details

  1. Computer Store
  2. Software Company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(6,821)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What made my experience great?

What made my experience great?
Well, everything.
From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from the customer services helpline, who answered my query the same day. The literature requiring set up was brilliant. To set up was a breeze.
A great windows 11 computer with three years warranty at a fabulous price. An all round fantastic company!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Easy website to navigate and payment process was quick and efficient. On receipt of laptop was really happy with the condition and the fresh install of windows allowing me to setup as I required. All instructions were clear and a few labels attached as reminders. Would I use Microdream again? Absolutely! Thank you for a great experience.

9 March 2026
Rated 1 out of 5 stars

Faulty PC After One Week and No Help From Support

I purchased a prebuilt computer from Micro Dream. After only one week, the computer started malfunctioning, restarting every few minutes and showing a memory error.

I contacted Micro Dream support, but instead of helping resolve the issue they simply claimed that everything worked fine on their side. I sent them screenshots of the error and videos clearly showing that the computer freezes and restarts within minutes of being used.

After troubleshooting myself, I removed one of the RAM modules and the computer started working perfectly. I informed them that the issue was clearly caused by a faulty or incompatible RAM module.

Instead of offering a solution, they asked me to send a photo of the RAM. I did so, and their response was that the memory worked fine in their own tests. We have now exchanged 7 emails and they are still unwilling to replace the defective RAM.

This attitude is completely unacceptable. I will now have to open a PayPal dispute and return the entire computer.

This has been the worst experience I have ever had buying a computer.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Micro Dream Ltd purchase

I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micro Dream Ltd. It arrived promptly and it is everything I wanted and expected. I will certainly return later in the year for a small refurbished laptop for my wife.

2 March 2026
Rated 5 out of 5 stars

Bought a Lenovo ThinkPad

Bought a Lenovo ThinkPad
Its not the fastest to do work with but, a strong robust laptop with a price that will suit your pocket if your only useing it now and then.

24 February 2026
Rated 5 out of 5 stars

Highly recommended

I've bought a PC and a laptop from Microdream, and both appeared to be as good as new. they came with detailed technical reports on the various tests they undertook. Impressive. Delivery was easy and communication was good.

11 February 2026
Rated 5 out of 5 stars

Brilliant service.

Brilliant service.

Top quality machine, you wouldn't be able to tell its been refurbished!!

Excellent service!!

18 February 2026
Rated 5 out of 5 stars

Excellent service.

I am very pleased with my "new" Lenovo ThinkPad.
There is no scratch, no dent.
Can't complain.
I will use this company again to get a table PC.
Thanks chaps.
Kind regards Attila

6 February 2026

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