I am very pleased with the single and double mattresses purchased. Took a little longer to deliver than expected. Double mattress, although well packaged, had a large mark on the corner of the mattr... See more
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Review summary
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We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more
Company replied
Absolutely amazing service. Can’t fault it at all. I had an issue with my first mattress where it didn’t flump up fully on the corner. Email was replied to immediately and a replacement organised. Del... See more
Company replied
Following purchase of King size bed Topper from you 12years ago we decided to update one of our single beds with your 4inch Topper. This came as promised on time, as yet this has not been used but wi... See more
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Company details
Written by the company
The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!
200 Nights Sleep Trial and Free Delivery
200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.
Contact info
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Looking for new mattress and MFW had…
Looking for new mattress and MFW had the best prices. We were expecting delivery within a couple of days, but it took over a week, but then again it was the run up to Christmas. Mattress is great really firm and comfortable. Had 3 from MFW to date a local company so like to support them. Thank you.
10 December 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
Excellent mattress with prompt and…
Excellent mattress with prompt and efficient service. My second purchase and I can recommend.
27 November 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
Mattresses are great, delivery isn't!
Mattresses are great. But......
Despatch and delivery are now. Automated emails giving delivery dates are wrong. Their system gives a delivery date automatically which sends out a text with a delivery date that isn't correct. This meant a call to customer services at both the company and delivery service to get the issue sorted, and meant 2 nights of sleeping on the floor until they were delivered over and above the informed delivery date
1 December 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a review, and thank you for purchasing your new mattress from us. Please accept our apologies for the delay and our poor communication. This is being addressed internally. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
We have used Memory Foam Warehouse for…
We have used Memory Foam Warehouse for many years now and they have always provided great value for money and quality.
28 November 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for returning to MFW and purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
Very good quality
Very good company, delivered when they said they would and the mattress was very good quality.
13 November 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
Would highly recommend and would use this company again
We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online at reasonable prices. Our delivery was free and arrived within a few days, we were also kept updated on our delivery date and approximate time slot. Very happy with our product and service.
26 November 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new topper from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
The mattress is perfect
The mattress is perfect. The delivery company wasn’t very good
16 November 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review and thank you for purchasing your new mattress from us. Please accept our apologies for the delivery company not offering a good service and this is being addressed internally. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Bad communication, Slow delivery, Okay Mattress
There was no communication for 3 weeks after my order, and nothing arrived in the promised 14 working days. After contacting the delivery company, I was informed that they had not received anything from MFW. Had to contact them myself to be informed that they did not have any covers for the mattress I ordered, and only then was I offered an alternative cover so my mattress could be delivered, but no reason for the lack of contact or why this was not offered weeks ago when they knew it was not available.
The mattress that eventually arrived is of the expected quality for the price, and was packaged well.
14 November 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a review Please accept our apologies for the delivery information you received from MFW and the breakdown in our communication. This is not up to our usual standard and is being addressed internally. Kind Regards MFW Customer Service
Easy process
Easy process , and T&Cs clear in event you're not happy. It took a while to get used to the firmness but it's a very good quality mattress. Hopefully the memory element will last a long time
27 October 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
The cover was exactly what we wanted…
The cover was exactly what we wanted and it has made an enormous difference to our bed, almost feels new again!
8 November 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress cover from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
The mattress is solid
The mattress is solid. I have enjoyed sleeping on it since I got it.
7 November 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
Makes a bed so much more comfortable
Makes a bed so much more comfortable, I love my topper! And a speedy delivery too!
20 October 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new topper from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
Comfortable mattress , great customer service
Great mattress, competitive price, extremely comfortable. Customer service excellent. Unfortunately damaged slightly in transit which tore the cover. Replacement cover sent immediately and Karen was very prompt to respond and resolve the problem.
31 October 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. I apologise for the problem caused during delivery but glad we came to a satisfactory conclusion and hope you enjoy many comfortable nights' sleep. KInd regards Karen, MFW Customer Services
very efficient service and delivery
13 October 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
I am very impressed with the mattress I…
I am very impressed with the mattress I purchased, its extremely comfortable considering the very responsible price i paid
13 October 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
Very Poor Sales Service
I ordered a bed frame and called Memory Foam Mattress to check it was in stock and they could source the product as it was out of stock everywhere else. After holding for 10 mins while they "contacted the supplier" I was told it was and it would be delivered in 3-5 working days if I placed an order. No word at all from them for 5 working days so I contacted them only to be told the bed frame is out of stock and I can have a refund. Evie who dealt with the refund was very good but very frustrating that they are happy to take my money and deal with the fall out after.
4 November 2025
Unprompted review
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a review Please accept our apologies for the delivery information you received from MFW and the breakdown in our communication. This is not up to our usual standard and is being addressed internally. Kind Regards MFW Customer Service
Extremely comfortable
Was kept updated on date and time of delivery by email. Packaged very well. It took about a week to get used to this new mattress but finding it very comfortable now. Definitely recommend and very good value.
20 October 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for re-ordering from us. We hope you enjoy many comfortable nights' sleep. Kind regards MFW Customer Services
The Komfi mattress I purchased is…
The Komfi mattress I purchased is brilliant. Definite 5*. The delivery and communication experience was dreadful and unreliable. Based on the delivery information I was given both by MFW and DX freight I had NO mattress for a week - hence 3* rating.
20 September 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review and thank you for purchasing your new mattress from us. Please accept our apologies for the delivery information you received from MFW and DX Freight not being up to our usual standard. This is being addressed internally. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
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