The staff were really helpful in assessing our requirements for medical insurance to ensure we got the cover we wanted. Thank you for your patience
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We 3 operators helping us make some really good informed decisions around the crossover to another company - efficient and knowledgeable. And finally settling into another much more cost e... See more
I dealt with Life direct for both my home loan and life/income insurance over the last month and received exceptional service for both products. I dealt with Clinton Lawson and Meg Scotson for... See more
No following up details given, from your side neither the insurer side. I'm just waiting for any information to show up to understand even how is the process to claim for ex. Does the insur... See more
Company details
Written by the company
LifeDirect was launched in 2005 as a way for Kiwis to compare and buy insurance from NZ’s largest insurers online. If you’re looking for insurance, head on over and start a free quote online to compare policies without hassle.
Contact info
1/10 Hutt Road, Petone, 5012, Wellington, New Zealand
- 0800 800 400
- team@lifedirect.co.nz
- www.lifedirect.co.nz
4.6
Excellent
146 reviews
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Hasn’t replied to negative reviews
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Was a smooth process and prompt…
Was a smooth process and prompt feedback. Highly recommend
2 October 2023
Fluid experience.
Had exceptional customer service along the way, trying to get policies in order. Got provided with prompt, clear and concise answers when there were questions. No complaints.
5 October 2023
Pretty good and smooth experience
Pretty good and smooth experience. The team was very helpful.
5 October 2023
Was simple quick and easy
25 September 2023
Best Company to deal with. LifeDirect brought us great companies…
LifeDirect brought us great companies and prices to choose from for our life insurance. It was really easy to go through them. I would highly recommend their services
25 September 2023
LD kept in touch to see how progress…
LD kept in touch to see how progress was being made with the Insurance company and chased up any queries and delays that occurred.
25 September 2023
Save Money On Your Insurance
LifeDirect is a good way to get a quote without needing to speak to anyone and to save money on your personal insurance. Sonya helped us out, she was great. Plus, many of the policies offer cash back on the first year. I've already started to recommend!
18 September 2023
The staff Benjamin was great
The staff Benjamin was great, explained everything regularly and made the process seamless. Thank you for all your help.
12 September 2023
Awesome service and Transparent quotations
Hassle-free process and transparent quotations. The customer service is extremely good. The team keeps you updated throughout the whole process.
29 August 2023
Very fast to get my life insurance…
Very fast to get my life insurance sorted but after 2 weeks still waiting for an answer to my husband application and waiting reply to several emails
21 August 2023
Amazing communication through entire…
Amazing communication through entire process. We were very looked after.
28 August 2023
You guys are awesome with the service…
You guys are awesome with the service you provide. Conveniency to your customers is your expertise. Will definitely recommend you to my family and friends!
7 August 2023
No push sale specially in insurance sector
Thank you Laura for providing us with the time and no push sale specially in the insurance sector and letting the customer decide what is best in their interests.
30 July 2023
Very Professional
Very professional and Bruno explained all the benefits, policy terms in plain simple english which was easy to understand as this is my first policy.
26 July 2023
customer service is excellent...the…
customer service is excellent...the agents were eager to answer my questions....
19 July 2023
Very smooth efficient service
26 June 2023
Didn't really have any help from your…
Didn't really have any help from your company just filled in what was asked and that was that
28 June 2023
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