London Camera Exchange Reviews 9,947

I bought a dji RS4 Mini and because of my cameras weight it was not balancing properly and i call them the next morning to return the product but they said only 80% will be returned because i unboxed the product.

Really good service, helpful over the phone, excellent price and fast delivery

Soton high st , top team there with Marc, Paul , Benny & Sharky … all very helpful and knowledgeable!

Very quick processing and delivery, great item, good price.

I absolutely love London Camera Exchange. Fair pricing, good range of used equipment and quick and reliable postage. Very satisfied customer.

Speedy delivery, lens arrived well packaged and as described very happy.

Website pictures did not match the product delivered but customer service were quick to respond and offer an immediate refund.

An extremely efficient and rapid service. Couldn’t be any better. Coupled to the delivery company, very impressive. Thank you.

Exactly as described and arrived the next day, couldn't happier!

Swift delivery time, well packaged and would buy from them again

My enquiries were answered promptly and helpfully. My used camera purchase was delivered promptly and is satisfactory in every respect. Would certainly use this company again

Got advice for a new lens for a safari trip… it was a game changer on photos from the trip … light weight easier to use than I thought it would be . Pics were amazing bp if I don’t say so myself . Friends and family have been wowed too. Service was quick and easy and it was an immaculate second hand lens so saved some money on a new one too.

The staff inside of the store were amazing. Helped me choose out whether to upgrade my lens or my camera body and explained why I should explain my lens first. They kept the product to the side for me so I could think overnight before making my purchase. Will be visiting again for upgrades in the future.

Brilliant service, very knowledgeable and genuinely helpful. Quick to respond, took the time to make sure we were looked after and got exactly what we needed. Would definitely recommend and use again.

packaged very well and posted next day, i could not ask for a better service

Very good store experience in Oxford, the staff were very informative about which cameras are the best. Made our purchase online and got it next day! Very good service overall. Would reccomend.

I've spent thousands with LCE over the years from M4/3 to full frame kit, 6Ds mk1 &2, numerous lenses. Even brought a lens online from them three weeks ago, an EF16-35mm L mkii lens.
I told them this when I walked into their Plymouth store to sell a rarely used Canon EF 17-40mm f/4 L. The assistant spent ten minutes fondling it. Inspected every millimetre. It was in good nick.
Then I got hit with a long script about how they don't buy lens of a certain age because it's too much trouble to get them repaired so he could only offer to take it as a part exchange deal.
So he knew that before I handed it over yet still thought it was good idea to poke it around for ten minutes while I stood there, before he told me.
The Canon 17-40 is a common, well respected, L class lens, parts are everywhere, it's easy to repair, of course an authorised Canon repair centre would repair it. I wasn't asking for or expecting much, anyway, — it's an affordable lens that mostly wouldn't warrant the cost of an expensive repair — but I didn't even get an offer.
Thing is they DO take the lens because he offered part exchange so he was obviously trying to make a sale instead of an offer.

Took it to CEX. Done without the nonsensical ramble. In fact I even decided to use their voucher towards making another online purchase with them for a camera...without being coerced into it.

LCE just lost an old customer.

I can use MPB, Wex, CEX, Park, and ebay, no loss to me.

The reply below is completely inaccurate, no alternative deal whatsoever was offered at any stage, just one offer to take it in a part exchange transaction.

Great range of products, very fair pricing. Delivery was fast.