I ordered a camera and lens from the Worcester and Derby store (online). Great communication from both teams and the items came well packaged and as described. I would recommend LCE based on my experi... See more
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Used LCE loads of times for used gear. Items are always a described and next day delivery never fails. This time was no exception. Used lens rated 4* was pretty much mint condition.
LCE came up with the goods as usual! The Leica D-Lux 8 was well priced and exceeded my expectations in its condition. I called the shop to arrange a delayed despatch so the camera arrived at an appo... See more
I have purchased lenses and camera bodies many times over last 16 years from LCE Chester in store. The staff there were always professional, but also very knowledgeable. Some members still continue to... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom
- 01332348644
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Item description dosent match. On add they say camera is in 5 star condition and when i got the delivery i realised it is just a 3 star one
The 5 star rated camera got a lot of scrathes and faded one. Its very sad and poor service by derby LCE branch.
Agreed to delayed delivery
I wanted a particular lens from the Derby store but could not accept next day deliver due to work commitments. I ordered the lens online and they agreed to hold shipment until an agreed date. Lens arrived on the agreed date and the mint condition of the lens was exactly as described. Very happy.
Great communication and items as described
I ordered a camera and lens from the Worcester and Derby store (online). Great communication from both teams and the items came well packaged and as described. I would recommend LCE based on my experience and will be looking to purchase from them again in the future. Many thanks.
Excellent as always
Used LCE loads of times for used gear. Items are always a described and next day delivery never fails. This time was no exception. Used lens rated 4* was pretty much mint condition.
Easy to deal with and fast support.
Have dealt with LCE for over twenty…
Have dealt with LCE for over twenty years, always good service. Excellent part/ ex service too.
Been shopping with LCE for 35+ years…
Been shopping with LCE for 35+ years never ever been treated anything other than as a valued customer NO matter WHAT store
On-line purchase
On-line purchase, so no contact took place. However, communication and delivery updates were excellent. Item well packaged and delivered on time.
Excellent service
Excellent service. Extremely quick to purchase and dispatch goods with good communication throughout. Purchased a second hand camera and exactly as described. Would 100% use again.
Lens stuck
Unboxed and attached to my camera, it worked fine until I adjusted the zoom and has now been stuck in the 280-300mm mark, unsure if the product was damaged during delivery or if this is a common issue with that particular lens.

Reply from London Camera Exchange - Derby
Leica D-Lux 8 - Used Item
LCE came up with the goods as usual! The Leica D-Lux 8 was well priced and exceeded my expectations in its condition. I called the shop to arrange a delayed despatch so the camera arrived at an appointed time and communication was good.
2nd time we have used London Camera…
2nd time we have used London Camera Exchange and items arrived on time.
Excellent service and competitive prices for genuine parts.
Excellent service
Excellent service. The sales team were very quick to resolve a mistake that I made during the online process with good communications. The lens I bought was exactly as described and delivered on time.
Staff helpful, knowledgable, and curteous. Deffo recommend!
Had the leneses I wanted at the price I wanted in the condition which was damn good too! Staff helpful, knowledgable, and curteous.
Deffo recommend!
Part Exchange so easy for upgrades.
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