Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more
Only received part of a purchase but when I phoned to query they had already found the missing item, packed it up and it was ready for next day delivery. Anyone can make a mistake but this one was cor... See more
I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely. Last week I bought a Canon 90D body (used) that was advertised as having less than 1000... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service & next day delivery!
Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I was told next day delivery was possible. The lens arrived by 1pm, was well packaged and worked perfectly. Very happy with my purchase and the service given by LCE.
Competitive price
Competitive price, excellent restrained communication from order to efficient delivery
Excellent service.Speedy delivery.
Great to do business with.
Sensible prices, quickly delivered.
They have also been really good at resolving issues in the past.
I highly recommend
Definitely recommended.
Great little camera shop with enthusiastic employees, a good selection and very good second-hand selection, especially online. Website and online purchase system is a tiny bit archaic but it's always been packaged well and the quality is good.
Definitely recommended.
Very happy with the whole process
Very happy with the whole process. I was kept informed throughout. Ordering was easy and delivery was quick and secure. Very impressed. Will happily use seller for similar buys 👍
Great service
Only received part of a purchase but when I phoned to query they had already found the missing item, packed it up and it was ready for next day delivery. Anyone can make a mistake but this one was corrected immeadiately. Description of items for sale is spot on too. Items well packed and fast (next day if ordered during the morning) delivery. Great service all round.
Absolutely fantastic company
Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped them off at a branch nearest to me rather than take the risk with posting them back. It was dealt with professionally and expeditiously. Wouldn’t hesitate to look to purchase from here going forward
Everything Good.
Communicatiins were good.Items arrived on time. Both as described. Very happy. I would use them again.
Excellent communications
Excellent communications, very quick to respond to the many questions I had. That and a very quick delivery time. Pleased with the camera too.
Cheapest online for what I wanted
Cheapest online for what I wanted! Arrived within 2 or 3 days, happy customer.
Fantastic experience.
Good communication from the store and kept upto date with the delivery. Very pleased with the honest service and the product that arrived safe and sound and well packaged.
They were great
They were great. Delivery company not so good but LCE Bath called me and sorted issue really quickly.
Everything went as it should
Everything went as it should, I ordered on line and the item was delivered as expected. Nothing more I can say
Great product and price, but...!
Very happy with the product and with the price. Dropped a star because the item was poorly packaged and, possibly as a result of the poor packaging, delivery was a day late.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







