I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely. Last week I bought a Canon 90D body (used) that was advertised as having less than 1000... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very knowledgeable and helpful Staff at Bristol LCE Branch who answered my queries and accommodated my "Click & Collect" request swiftly and without fuss. Item ordered midday Friday and received / col... See more
A week ago I attended my son's graduation in Bath and took some photos. I'd arrived without my mislaid SD card-reader so I asked if perhaps they had one I could borrow. After a few moments' thought th... See more
We popped into the branch in bath on Monday looking for a lens for our nikon camera. Unfortunately the store had sold the one we were looking for however the man was absolutely fantastic. He spent ti... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
4.9
Excellent
500 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Are Your Sure this wasn't New?
I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely.
Last week I bought a Canon 90D body (used) that was advertised as having less than 1000 shutter actuations.
I'm not actually convinced the device wasn't an open box return. The body is utterly immaculate and even the packaging was 'as new'.
The communication was excellent, as always, excellent so I can honestly say they the Bath store provided me with outstanding service. Chapeau!
19 May 2026
Unprompted review
Easy to buy online
Easy to buy online. Efficient delivery. Product as expected. Very good purchase experience.
13 May 2026
Staff were very helpful
Staff were very helpful. My binoculars arrived on time, when they said they would and in good condition. Would buy from here again. Thank you
6 May 2026
excellent customer service
6 May 2026
Binos for my child
Binos for my child. Superb quality. Delivered straight away. Low cost and excellent service. Could not recommend more highly.
5 May 2026
Easy to do online purchase including…
Easy to do online purchase including discussion with Graeme who was very helpful all online. Lense was exactly as described and in great condition.
2 May 2026
Great Products & Great Service
Very knowledgeable and helpful Staff at Bristol LCE Branch who answered my queries and accommodated my "Click & Collect" request swiftly and without fuss. Item ordered midday Friday and received / collected from local Portsmouth Branch Sunday morning. Great products and great service!
1 May 2026
Another satisfied customer I have been…
Another satisfied customer I have been using London Camera Exchange for decades I have found them helpful and knowledgeable with competitive pricing 👍
27 April 2026
Exactly as described and arrived the…
Exactly as described and arrived the next day, couldn't happier!
20 April 2026
prompt delivery
14 April 2026
Olympus XA camera better than expected
Olympus XA camera better than expected. Immaculate viewfinder and rangefinder. Clean body. Works perfectly. Thank you.
7 April 2026
Great customer service
I was very grateful that I had the chance to take sample images before I buy a camera.
4 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.