London Camera Exchange - Gloucester Reviews 

I love this company and have used them many times. This time, I bought a used dSLR lens with a Canon mount but it had been mis-labelled and came with a Nikon mount. LCE fixed the problem at their own cost.

Very pleased with my purchase and as described. The delivery was very swift too, so a 5 star review from me.

Great service by the guys at the Gloucester branch after popping in to have my sensor cleaned, except it didn't quite work out that way, my camera fell out of my bag and hit the deck, didn't survive. After leaving the store I noticed they had a A64000 for sale on their website, so I popped back and asked, it was at that point I was advised about the A6000 at the Derby branch with accessories for £70 cheaper. Within an hour I had ordered the A6000, and it was delivered yesterday as promised and as advertised. I think dropping my old SLT-55 finally gave me the encouragement to upgrade and LCE seems to have come to my aid.

I requested a black and white bygone photo from a negative. The customer service was excellent and a very patient man carried out the procedure at no cost to myself. Highly recommended.

Competitive pricing and quick delivery. Lens was well packed and double boxed so no chance of damage in transit.
All round a good deal and will use again

Really easy to place the order and very quick in sending the item, literally received next day. Have used LCE Derby before and have always been pleased with their service. Perhaps the only criticism is that some companies require a passcode for high value items just to confirm the recipient is genuine but, otherwise, all good - many thanks.

Chris was very helpful and I was impressed with the customer service and the great satisfaction I achieved with the purchase of a Sony lens and the trade in price given.
Thanks Mike 🙂

Simon Hargreaves is the ideal customer facing person. He listened so that he had a good understanding of the type of camera I needed to meet my use requirements and possible future variations. He explained how each of my short-listed models would do that and gave the pros and cons of each model. He did this without using unnecessary technical terms and provided excellent hands-on demonstrations.he helped me reach a satisfactory conclusion without leading me in a particular direction. Overall he made me feel like a valued customer who he wanted to get the right product. A great demeanour and not overpowering. A credit to the company.

The used camera had an intermittent fault and had to be returned, which was an easy process. The staff at the Gloucester branch could not have been more helpful and understanding in dealing with this and I am happy to say they offered several options to resolve the matter, all of which were acceptable. I would have no hesitation in dealing with LCE again.

I was helped today by Izzy, Simon and Derek and they were all wonderful! I had some very specific requests from my manager of camera and equipment I needed to get and they did everything they could to ensure I left with everything I needed. They were so patient and kind, I’ll be recommending to everyone I know!

Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things in laymans terms and asked me questions and advised. Brilliant service, would highly recommend

Efficient transaction with fast delivery.

Excellent help from Jake in Gloucester on the Nikon D750 and 85mm f1.2 lens which I subsequently bought. I also came back for the Grip with battery and will probably also return for a zoom lens 85 to 300 mm or something similar.

Travelled to this store to have a look at some cameras and lenses to set up my photography business.
Very welcoming store and the lovely Chris talked me through some of the options that would suit what I wanted to do. It was great to get some of his knowledge. Nothing was too much trouble, no pressure or rushing. I left with a great bundle of goodies to set up my business. Very pleased with the service and how welcoming everyone is. I had one item not in store but it was no issue and it was posted out to me. Highly recommend a visit if you're looking for anything for your camera or exploring options.

I had to return the item I had bought as it didn't suit. The return process was smooth and efficient and my money was refunded promptly. Overall a good experience.

Chris and Simon provided excellent service when I enquired about replacing my existing camera set up, since I have now changed and their advice was invaluable-thank you

Lovely condition. Good price and quick delivery.

Good service. Quick delivery and great product

Izzy was so patient and helpful as I tried some lenses in the shop today!
The gentleman behind the til was also very helpful with extensive knowledge about photography equipment. Great experience all round. Looking forward to sharing the excitement on my youtube channel 'Claire's Love Of Photography'
Cheers guys!! 😃