London Camera Exchange - Bath Reviews 

527
TrustScore 5 out of 5

4.9

13 Cheap street, BA1 1NB Bath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more

Rated 5 out of 5 stars

I have been looking for a particular model of binoculars and they were virtually out of stock everywhere and then I came across Camera Exchange. Item in stock, free next day delivery, fantastic review... See more

Rated 5 out of 5 stars

Great customer service with the Bath LCE. So knowledgeable and helpful. My issue was with the courier company DPD. I had to change delivery date which was accepted, I had the front door open and ha... See more

Rated 5 out of 5 stars

Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 13 Cheap street, BA1 1NB, Bath, United Kingdom

  • 01225462234

4.9

Excellent

TrustScore 5 out of 5

527 reviews

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1-star

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Replied to 95% of negative reviews

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4.9

All reviews

(527)

2,739 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service, I received an email every step of the purchase and through the delivery stage. Even supplied a number to call if I had any issues (which I didn't).
Can not recommend this company highly enough.

6 May 2025
Rated 5 out of 5 stars

An online order of binoculars

An online order of binoculars. Very fast dispatch and delivery. Excellent customer service, responding promptly when I had a question about the product when I received it.

28 April 2025
Rated 5 out of 5 stars

Top service

Ordered Nikon binoculars. Great price, delivery process started very shortly after my order and arrived within two days. Top service.

14 April 2025
Rated 5 out of 5 stars

Amazing!

I ordered a second hand lens- it was exactly as described! Said on the website that it was in great condition, and it really was. Came with the original box too, so basically felt like I'd bought a brand new lens! Perfect!

12 April 2025
Rated 5 out of 5 stars

Brilliant

Site is easy to navigate, loads of good products. Straight-forward purchase, fast delivery. Really pleased with purchase 👍

9 April 2025
Rated 5 out of 5 stars

What an experience, will definitely return

We popped into the branch in bath on Monday looking for a lens for our nikon camera. Unfortunately the store had sold the one we were looking for however the man was absolutely fantastic. He spent time discussing our options and is a credit to your company. After 15/20 mins and understanding our needs he showed us some lenses for sale at other stores. We immediately purchased one from Manchester and it was delivered less than24hrs later. Fantastic service

7 April 2025
Rated 5 out of 5 stars

As new tubes for Canon DSLR.

I rang the LCE branch that had a used set of Canon EF
extension tubes for sale on the all secondhand list on the website to ascertain if they were still available. The lady who answered said they were and were boxed and came with a six month warranty. I decided to purchase them and they arrived very carefully packed the next day . Was given a time slot for the delivery and that was accurate. The tubes looked to have hardly been used. I was really pleased as the whole transaction was so easy as otherwise I'd have had to travel a round trip of more than thirty miles by public transport to my nearest camera store . So I saved time , money and got a great set of accessories for very little effort. I can thoroughly recommend London Camera Exchange for their services .

29 March 2025
Rated 5 out of 5 stars

I bought a used lens

I bought a used lens. It was extremely well packed, dispatched quickly and in excellent condition. LCE is my go to for camera equipment and although I price check elsewhere I do come back to them because their service, knowledge and customer satisfaction is top class. It's reassuring to buy from a legitimate business knowing that the quality especially for secondhand is top class.

24 March 2025
Rated 5 out of 5 stars

nothing went wrong

nothing went wrong - could not have been more
helpful ( particularly over my difficulties with the
paypal system ). i much appreciated sammi's
help in particular.

15 March 2025
London Camera Exchange - Bath logo

Reply from London Camera Exchange - Bath

Hi Jennifer,

I'm glad Sammi (Branch Manager) was able to help you find what you were looking for and assist you with the online purchase. It looks as though the 1 star has been selected in error here :-)

I hope you enjoy using your new binoculars, the Bath team will be more than happy to help if you have any questions.

All the best
The LCE Team

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