Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more
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See what reviewers are saying
I have been looking for a particular model of binoculars and they were virtually out of stock everywhere and then I came across Camera Exchange. Item in stock, free next day delivery, fantastic review... See more
Great customer service with the Bath LCE. So knowledgeable and helpful. My issue was with the courier company DPD. I had to change delivery date which was accepted, I had the front door open and ha... See more
Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
4.9
Excellent
528 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent prompt service
Excellent prompt service
I would recommend and use again!
Thanks Kenny.
15 July 2025
Staff were very helpful and…
Staff were very helpful and knowledgeable in helping me make my purchase
10 July 2025
Prompt and clear responses to my…
Prompt and clear responses to my questions and quick delivery.
Price was OK but will never be low enough!
18 June 2025
Excellent pricing and excellent service…
Excellent pricing and excellent service for a camera that is in short supply at the moment. Very pleased with the whole experience.
16 June 2025
LCE have met all the criteria for…
LCE have met all the criteria for reliable on line purchasing, including, good products, good prices and quick delivery.
Will use again…
9 June 2025
Always polite and on the ball they take…
Always polite and on the ball they take the trouble, if asked, to hand hold any purchase and describe it to you over the phone, postage is next day, well pleased.
2 June 2025
Top customer service
Sammi from the bath branch was very helpful with locating stock for me and kept in contact to let me know how this was going.
Couldn't ask for more 10/10
6 June 2025
Teleconverter 1.4
Found what I wanted, reserved item and needed more Pictures, they arrived within the next half hour, brilliant service, item arrived but unfortunately wasn't talking to my Camera, it happens...
So spoke to Branch about sending goods back, and they were perfectly helpful.
6 June 2025
Excellent service throughout the…
Excellent service throughout the purchases process from the initial phone call to the LCE branch to confirm the article was still available to the dispatch and delivery.
Well done LCE
Many thanks
2 June 2025
Had not used before but very happy I chose LCE Bath
The assistance I received from the Bath branch was very professional, friendly and helpful. I was impressed with the levels of knowledge and ability to get things done. Communication was excellent and arrangements for pick up and delivery were speedy and efficient. I would happily use them again.
23 May 2025
Couldn’t be better!
Exactly what I wanted at the right price, delivered super fast. Excellent service and communication.
27 May 2025
A patronising almost smug attitude
A patronising almost smug attitude, clearly intending to undermine customers expectations on resale values. Not a positive or informative experience.
2 June 2025
Unprompted review
Reply from London Camera Exchange - Bath
Dear Josephine
Thank you for taking the time to write a review.
We were disappointed to learn that you felt your recent visit to our Bath store was not a positive or informative experience.
LCE is renowned for providing exemplary customer service and would like the opportunity to fully understand the interaction and to restore your faith in our business.
As we do not have any contact details for you, please could you contact Sammi (our Bath Store Manager) on 01225 462234.
Many thanks, Your LCE Team.
Good pricing and quick delivery
21 May 2025
First class service from friendly and…
First class service from friendly and professional staff. Great range of products at some very good prices. Good part exchange prices.
7 May 2025
Filters
I use LCE in Bath great staff very friendly and helpful.I ordered my filters which were then sent via Southampton branch parcel arrived quickly well packaged thank you.
10 May 2025
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