K12 Reviews 1,765

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and teachers for their helpfulness, professionalism, and dedication to student success. Many appreciate the curriculum and the resources provided, noting that the program offers flexibility and a supportive learning environment. The overall service is frequently described as excellent, with many consumers highlighting the positive impact on their children's learning and confidence. However, some customers also noted issues with the user experience, particularly with the new platform being confusing or difficult to navigate. A few people mentioned a lack of communication from administrative staff or occasional problems with teachers' attendance and responsiveness. There were also some concerns regarding the organization of assignments and the clarity of lesson information.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, particularly praising the teachers for being helpful,... See more

User experience

Consumers generally find the user experience positive, praising the flexibility and ease of use, especially... See more

Product

People report positive experiences with the product. Many customers express satisfaction, highlighting that... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction, highlighting that the... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Based on these reviews

Rated 4 out of 5 stars

We have not received as much communication with the teachers when the new system wasn’t working properly and the new system still shows we are behind on assignments when the classes are locked out. Or... See more

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Rated 4 out of 5 stars

My son loves the fact that he can start his lessons early and get done on his own time. He is very disciplined in getting up early and diligently doing the school work. However, with the change to Ca... See more

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Rated 4 out of 5 stars

Mostly everything is good, but my kid keeps getting behind and all I get is occasional message saying she is behind. The teachers are great- but I feel like she isn't getting individualized attention... See more

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Rated 4 out of 5 stars

K12 has been wonderful! One issue is when the student's ask for feedback on assignments some teacher's just ignore them. Another issue is that when they have state testing they just don't have that to... See more

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Rated 3 out of 5 stars

Assignments listed but no links included. Too many different programs, great minds, Google classrooms, ect. Too many passwords and issues when logged in through Microsoft vs Google. Lots of slow day... See more

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Rated 5 out of 5 stars

The staff,the curriculum,everything is in reach.You have control over your child's learning progress. You have all the resources you need might I add(provided resources;art supplies, math materials, r... See more

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Rated 3 out of 5 stars

TNVA needs to make sure teachers are showing up to teach as scheduled. It's not the place of a parent to address the teacher about her attendance. When a teacher can link days off with long weekends,... See more

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Rated 5 out of 5 stars

The teachers actually care about your child progressing and learning that being prepped for testing all the time. They make sure the kids and learning coaches know they are there for help and respond... See more

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Rated 5 out of 5 stars

Though sometimes there are technical challenges. The ALVA school/program is a wonderful program for any student. It is advanced instruction though sometime rigorous lays a solid platform for any stude... See more

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Rated 5 out of 5 stars

We have absolutely LOVED schooling with K12 unfortunately, it broke our hearts that we moved and found out we are not eligible for it anymore.. We soo wish there was a k12 GA because we would still mo... See more

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Rated 5 out of 5 stars

Giving my child the one on one learning experience. The fantastic teachers, the curriculum, the help she gets off she doesn’t understand. My child has anxiety with tests, the teachers understand and g... See more

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Rated 5 out of 5 stars

My daughter has been with ALVA for the last two years . Although , she will be graduating in May , they have really been a very good fit for her and specific learning needs . All of her teaches are ve... See more

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Rated 5 out of 5 stars

I love that he has the flexibility to learn in a way that truly works for him, while being in the comfort of an environment he feels safe and happy in. With his ADHD, that makes such a big differ... See more

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Rated 5 out of 5 stars

I think if the learning coaches have something to know what the kids are doing like a teachers book or agenda to write down what their students have grade to lessons. Im very organized person especial... See more

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Rated 5 out of 5 stars

Absolutely 💯 #1 school in the state of Maine i have had plenty of experiences with different schools in different districts everything you could possibly imagine for my daughter to feel that she did... See more

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Rated 5 out of 5 stars

We absolutely LOVE K12 Virtual Academy! I wanted my children to be homeschooled, but wanted them to have a teacher to help teach them. My oldest daughter has been with K12 for 2 years during 3rd and 4... See more

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Rated 3 out of 5 stars

I love the staff, courses, and flexibility but the new Canvas platform is absolutely horrid. It's tedious and confusing. The previous one was simple and extremely user friendly. I'd give 5 stars if w... See more

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Rated 5 out of 5 stars

Every aspect has been such a nice experience for my 1st grader. This is her second year and she is thriving. I love the small groups classes that is basically like one on one for your student to get a... See more

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Rated 5 out of 5 stars

My son being a K12 online student has been such a blessing. My son is autistic and non verbal, so him being out of the home with strangers was not the best choice. K12 has made allowances for his ther... See more

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Rated 5 out of 5 stars

My son has been in LAVCA now for all school years from kindergarten to 9th. He is not only learning the basics, but he is advancing in all of his subjects, in part due to the teachers and rigorous cur... See more

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Rated 3 out of 5 stars

The school and teachers are great the administration is awful and drags down the whole school. I am not the name parent on the account, but still listed for government assistance I don't want. The sch... See more

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Rated 1 out of 5 stars

It is not flexible at all(rigid class scheduling)... If you need flexibility with scheduling and with doing schoolwork at unconventional hours . Do Not go to IQMN. I suggest giving connections academy... See more

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Rated 4 out of 5 stars

Great opportunity for my children to enjoy school again and have free time to thrive and have extra curricular activities to enjoy again. Classes seem to be easier for them to be at and ask any questi... See more

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Rated 4 out of 5 stars

Mrs.Bass is a wonderful teacher and very amazing with the students. Ms.Teague on the other hand, she doesn't communicate very well, we email her and she never replied back. Only emails we have receive... See more

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Rated 2 out of 5 stars

Trying to communicate with the staff is extremely and beyond difficult. We're constantly sending massive emails being routed to this person that person and never a response. The school has to do bette... See more

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Rated 2 out of 5 stars

Lack of communication between teachers and parents! The school really needs to redo their set up and find a better more easily assessable program for the students and parents. Especially regarding com... See more

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Rated 4 out of 5 stars

I love having flexibility to have my children do work from anywhere. We can go on vacation and still get work completed. I enjoy the ciriculim. Some teachers are really helpful while others are not en... See more

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Rated 4 out of 5 stars

For me this is a safe way to have my kids home in their element, doing their school work without stipulations such as not being able to go due to sickness etc. And a good way to keep a strong connecti... See more

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Rated 5 out of 5 stars

I have such a wonderful experience with VAVA since 2018 when I first tried it with my oldest son entering 6th grade. It was a very pleasant journey for both of us from the beginning to his graduati... See more

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Rated 1 out of 5 stars

ALVA online is great. The only thing is when my baby laptop has the error message. I get upset but I would call technical support and get her back on track. ALVA school is great. This my baby last yr... See more

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Rated 5 out of 5 stars

Wyoming K-12 Virtual Academy has been the perfect school for my daughter, and the education is above all else! My daughter loves her teacher, the advanced lessons that keep my daughter from getting bo... See more

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Rated 5 out of 5 stars

My son and I just love K12 Stride! My son has a tended K12 stride since the second grade. Every teacher every person every customer service rep have been nothing but great help every time we've needed... See more

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Rated 5 out of 5 stars

K12 has been a great experience for my kids. The teachers are detailed, supportive, and always willing to help. The program is well‑organized and gives my children the structure they need while learni... See more

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Rated 5 out of 5 stars

My grand daughter been attending the Academy for 3 years and she has learned a lot. She was a "D" average student and now is a honor roll student. This academy has a professional and well informed pri... See more

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Rated 5 out of 5 stars

I absolutely love this school and all the teachers my daughter has had so far are amazing. If there is something she doesn’t understand they will help and give her all the resources she needs to get i... See more

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Rated 5 out of 5 stars

What made my experience great is being hands on with my children learning. K12 does lots of things right. They have great teachers and great support classes. The curriculum is great and I love that te... See more

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Rated 5 out of 5 stars

The teachers are very helpful and have responded in a timely fashion when we've had any issues. They care and want my child to excel. I get quarterly report cards, anytime an assignment is not complet... See more

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Rated 3 out of 5 stars

They changed the program. So it's not as easy to just go to the information. Before I could see all my kids grades in one place. That way I didn't have to look through each one individually. I coul... See more

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Rated 5 out of 5 stars

Keeping my child home is 5 stars but I also appreciate that he is still held accountable by others than me too. Finishing our second year with them and will be continuing. Wonderful teachers so far. F... See more

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Rated 5 out of 5 stars

The teachers are amazing, and go above and beyond. If the child don't understand, they put kids who do understand at one table, and go to a private table to further instruct those students that don't.... See more

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Rated 1 out of 5 stars

The teachers and administrators are heartless and don’t care about the children. They only care about the stats.

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Rated 5 out of 5 stars

The teachers are absolutely amazing! Navigation of the site is very easy. I love that we have so many resources and staff responds quickly anytime I need to reach out for anything! My child has loved... See more

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Rated 5 out of 5 stars

My son has attended K12 since kindergarten and he will be in the 6th grade next year! Not only has my son learned so much from K12, but he also understands what he is learning and that is so important... See more

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Rated 5 out of 5 stars

The entire staff are helpful no matter the situation. My son is on a spectrum and it’s convenient having him home with me while he learns so that he’s comfortable in his own home and doesn’t have to w... See more

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Rated 5 out of 5 stars

I love how all teachers and stuff are engaged with the student’s. You can see their goal is to help your child succeed. They go above and beyond whether your child needs more help or is over exceeding... See more

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Rated 5 out of 5 stars

Great alternative to brick and mortar schools! My son has done a full turn around with attitude and grades! If your child is having trouble at school they may need something like this excellent

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Rated 5 out of 5 stars

All the staff have always been extremely helpful and so kind. They have done so well with my daughter and we really have watched her flourish and come out of a shell through her K12 experiences. It ha... See more

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Rated 1 out of 5 stars

Update: I was informed with a 13 hour notice that my child will have a make-up test for the ACAP with less time to complete the tests that was given to the other students. Instead of the test being... See more

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Rated 5 out of 5 stars

I've had experiences with many schools and teachers as a mother and working in the educational setting myself. Insight Academy has been a great option for my son who suffered from social anxiety and b... See more

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Rated 5 out of 5 stars

My son came from a school that did not protect him from bullying. Here all of the staff and students have been really kind to him. He has got back his self confidence and joins in class discussions... See more

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Rated 5 out of 5 stars

My son thrives with K12. He rarely misses school and when he does he’s able to watch the recording so he doesn’t get behind. I honestly feel like there more structure here. When they notice a problem... See more

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Rated 5 out of 5 stars

I really enjoy this school. I get to be hands on with my child and teachers. Communication is great! And they are very understanding because remember they are still regular humans as well and I like t... See more

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Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

About K12

Written by the company

For more than 25 years, K12 has been a trusted leader in online education. We support students from pre-K through 12th grade with a flexible, accredited online learning experience that fits the way families live and learn today.

Our award-winning curriculum is built specifically for online learners, combining academic excellence with real-world readiness.

When you choose a K12-powered school for your child, you’re getting more than just a curriculum—you’re joining a community. Students benefit from built-in tutoring, career and college prep services, and opportunities to connect and grow through clubs, competitions, and enrichment programs.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

We love k12 LSOA it has made learning…

We love k12 LSOA it has made learning great fun and at the students own pace we feel safe teachers and staff are very caring and helpful

16 April 2026
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Reply from K12

We're happy to hear that learning is great fun and at the student's own pace! It's wonderful that our teachers and staff are caring and helpful.

Rated 4 out of 5 stars

Overall amazing…

The only issue I have is the changes being made throughout the year. My kids get use to one way then it changes other than that it is a great learning environment. My first grader is already learning fractions and multiplication thanks to the learning supplement tool.

16 April 2026
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Reply from K12

We appreciate your feedback. We're glad your first grader is learning so much! We recognize that changes can be hard and will consider your comments as we improve our learning environment.

Rated 4 out of 5 stars

My son loves it!!!!

My son loves it. It works for our family. I think navigating the new site this year was a bit challenging in the beginning of the year. But we got it down packed and my son and I are rocking out with LSOA@ Roscoe

16 April 2026
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Reply from K12

We're happy to hear your son loves it, and it works for your family! We appreciate your feedback regarding the website and are glad you're rocking out with LSOA.

Rated 5 out of 5 stars

I have enjoyed watching my Daughter…

I have enjoyed watching my Daughter thrive. She is done so well with her grades and staying more on task than it was when she was in public school. I'm so blessed that we found this and are able to use this platform. I recommend it to all of her friends.

15 April 2026
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Reply from K12

We're happy to hear that our platform has helped your daughter thrive! It's wonderful to know her grades and focus have improved. Thank you for recommending us!

Rated 1 out of 5 stars

Lack of support and care

Never got school books for the year. Was sent 2nd grade books were sent twice and when I let them know they were still the incorrect books only response was to send the books back immediately so they can be issued to someone else. Same issue when requesting a school issued laptop. Since chrome books don't work, we ran into issues with using certain systems when testing. Again, the school did not care. The teachers also are not helpful at times, but they also have little support from the school that I can tell.

16 April 2026
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Reply from K12

We’re really sorry to hear about your experience and understand how frustrating this situation must be—especially when it affects your student’s ability to stay on track. What you’ve described regarding incorrect materials, device challenges, and limited support is not the standard we aim to provide.

We take this feedback seriously and would like the opportunity to help make this right. Please reach out to our support team at help@k12.com so we can look into your specific situation

Rated 5 out of 5 stars

I love having my kids at home

I love having my kids at home. Great teachers. Thank you for a wonderful experience! If you are interested in virtual learning, K12 is the ONLY way to go!

16 April 2025
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Reply from K12

We appreciate your kind review. It’s wonderful to hear that virtual learning has been a good fit for your family and that your experience with our instructional team has been so positive!

Rated 5 out of 5 stars

Teachers are wonderful!

Teachers are wonderful!

1 April 2026
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Reply from K12

We appreciate your feedback. Our teachers are dedicated to supporting students every day, and it’s great to know that effort is being felt!

Rated 5 out of 5 stars

It’s a good medium

Overall we feel like LSOA was and is what you make of it. We had some really great teachers along the way. We also had a few teachers we felt like were not the best pick. With that being said every kid, family and teacher for that matter learn and teach differently. At the end of the day the fact that there are options for school is a huge positive. Years past the options have remained as public, homeschool or private. Online is perfect medium for us! Just remind yourself that “PICKING your hard” is what should be the goal. Struggles are going to happen no matter what or where your kiddos go. Do not over think and just be willing to try something different and new. If it turns out to not be a good fit you can pivot.

16 April 2026
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Reply from K12

Thank you for taking the time to share such a thoughtful perspective. We appreciate your recognition of both the strengths and challenges that can come with any learning environment. We’re glad LSOA has provided your family with flexibility and options, and we value your insight on finding the right fit for each student!

Rated 5 out of 5 stars

Best online schooling

They care a lot and they make sure to sat on top of things needed and required for the students success

16 April 2026
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Reply from K12

We're happy to hear that our dedication to student success is evident! Thank you so much for taking the time to leave us a review.

Rated 1 out of 5 stars

Communication with our students…

Communication with our students teachers is hard to come by. It is very unorganized, our teachers don't show up.

16 April 2026
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Reply from K12

Thank you for taking the time to share this feedback. We’re deeply sorry to hear about the difficulties you’ve experienced. Supporting students through reliable instruction and access to teachers is important to us. We’ll be reaching out via email to discuss your concerns further and see how we can help.

Rated 1 out of 5 stars

So basically my son was falling behind…

So basically my son was falling behind with a scored and every time I asked hey what does he need caught up on where can I find his assignments all that kind of stuff nobody answered me and basically gave me a runaround of why he was being kicked out for all different reasons I had nothing to do with it and so basically they kicked him out I am never enrolling my kids in this again and I will never suggested for anybody to use again either this coming school year my kids will be going to a different online schooling and I am not the only one who had had a problems with this as well

16 April 2026
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Reply from K12

Thank you for bringing this to our attention. We’re sorry to hear about the challenges you experienced at our school. If you’re open to sharing more details, please feel free to reach out to us at help@k12.com. We truly value honest feedback, as it helps us identify areas where we can improve our support.

Rated 5 out of 5 stars

Nice school

I like it,I been there for 3 years,kid happy.

16 April 2026
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Reply from K12

Thank you for sharing your experience. We sincerely appreciate your continued trust over the years and are glad to hear your child is enjoying their time at LSOA!

Rated 2 out of 5 stars

Academically

Academically, this year has been very poor, as has the communication regarding the STAAR exams. They have made numerous errors—for instance, sending me messages requesting study materials halfway through the school year. Classes are suspended abruptly; although the STAAR dates were sent out months in advance, they suddenly changed the exam schedule, leaving my son prepared for one test only to face a different one instead. Honestly, I no longer want my son to continue at this school; however, under the K12 program, this was the only option offered to me. Their educational system is poorly managed, and I am forced to provide him with supplemental instruction just to ensure he keeps pace with students at other schools.

16 April 2026
K12 logo

Reply from K12

We appreciate your honest feedback and are sorry that this year has not met expectations. We’ll be reaching out via email to better understand your situation and see how we can assist in addressing your concerns.

Rated 5 out of 5 stars

Lsoa is doing great with it's flexible…

Lsoa is doing great with it's flexible time and teacher student interaction is good as well.

16 April 2026
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Reply from K12

We’re grateful for your feedback. Creating an environment where students receive individualized attention and flexibility is important to us, and we’re glad that’s been your experience!

Rated 5 out of 5 stars

The teacher's are great

The teacher's are great. My kids didn't know much before they started here at LSOA, but now thanks to the wonderful people here my kids are doing a lot better.

16 April 2026
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Reply from K12

Thank you for your thoughtful review! It’s great to hear that your children are progressing well and benefiting from their time at LSOA. We value your support and trust in our program!

Rated 2 out of 5 stars

Not a good year for LSOA

When we started off back in 2023 the original system was great. The teachers were helpful and more engaged into teaching. This year we are having the complete opposite experience. The new system update has been confusing to learn and makes it harder for parents to be able to check grades and get in contact with teachers. On top of that a lot of the teachers this year have been very rude and don't seem to be actually helping the students. I don't find it appropriate for a teacher to tell a student that them not being able to find something/get into a particular system is not the teachers problem nor do I find it encouraging to a student to want to learn from that teacher.

16 April 2026
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Reply from K12

Thank you for bringing this to our attention. We’re so sorry to hear that the updates and staff interactions have caused frustration. Student support and respectful communication are very important to us. We’ll be reaching out via email to discuss your concerns further and provide assistance.

Rated 5 out of 5 stars

Great teachers and staff for students

Great access to work and great teachers

16 April 2026
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Reply from K12

We appreciate your feedback and are so glad you enjoyed the teachers and access to work! Thanks for sharing your experience.

Rated 5 out of 5 stars

I really love LSOA they have been a…

I really love LSOA they have been a part of my family for the last 4 years . I have two kids that go the school. They have such an amazing staff.

16 April 2026
K12 logo

Reply from K12

We're so happy to hear that our school has been such a positive part of your family's life for the past four years. We appreciate your kind words about our staff. We look forward to continuing this journey with you.

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