K12 Reviews 1,765

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and teachers for their helpfulness, professionalism, and dedication to student success. Many appreciate the curriculum and the resources provided, noting that the program offers flexibility and a supportive learning environment. The overall service is frequently described as excellent, with many consumers highlighting the positive impact on their children's learning and confidence. However, some customers also noted issues with the user experience, particularly with the new platform being confusing or difficult to navigate. A few people mentioned a lack of communication from administrative staff or occasional problems with teachers' attendance and responsiveness. There were also some concerns regarding the organization of assignments and the clarity of lesson information.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, particularly praising the teachers for being helpful,... See more

User experience

Consumers generally find the user experience positive, praising the flexibility and ease of use, especially... See more

Product

People report positive experiences with the product. Many customers express satisfaction, highlighting that... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction, highlighting that the... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Based on these reviews

Rated 4 out of 5 stars

We have not received as much communication with the teachers when the new system wasn’t working properly and the new system still shows we are behind on assignments when the classes are locked out. Or... See more

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Rated 4 out of 5 stars

My son loves the fact that he can start his lessons early and get done on his own time. He is very disciplined in getting up early and diligently doing the school work. However, with the change to Ca... See more

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Rated 4 out of 5 stars

Mostly everything is good, but my kid keeps getting behind and all I get is occasional message saying she is behind. The teachers are great- but I feel like she isn't getting individualized attention... See more

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Rated 4 out of 5 stars

K12 has been wonderful! One issue is when the student's ask for feedback on assignments some teacher's just ignore them. Another issue is that when they have state testing they just don't have that to... See more

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Rated 3 out of 5 stars

Assignments listed but no links included. Too many different programs, great minds, Google classrooms, ect. Too many passwords and issues when logged in through Microsoft vs Google. Lots of slow day... See more

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Rated 5 out of 5 stars

The staff,the curriculum,everything is in reach.You have control over your child's learning progress. You have all the resources you need might I add(provided resources;art supplies, math materials, r... See more

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Rated 3 out of 5 stars

TNVA needs to make sure teachers are showing up to teach as scheduled. It's not the place of a parent to address the teacher about her attendance. When a teacher can link days off with long weekends,... See more

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Rated 5 out of 5 stars

The teachers actually care about your child progressing and learning that being prepped for testing all the time. They make sure the kids and learning coaches know they are there for help and respond... See more

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Rated 5 out of 5 stars

Though sometimes there are technical challenges. The ALVA school/program is a wonderful program for any student. It is advanced instruction though sometime rigorous lays a solid platform for any stude... See more

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Rated 5 out of 5 stars

We have absolutely LOVED schooling with K12 unfortunately, it broke our hearts that we moved and found out we are not eligible for it anymore.. We soo wish there was a k12 GA because we would still mo... See more

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Rated 5 out of 5 stars

Giving my child the one on one learning experience. The fantastic teachers, the curriculum, the help she gets off she doesn’t understand. My child has anxiety with tests, the teachers understand and g... See more

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Rated 5 out of 5 stars

My daughter has been with ALVA for the last two years . Although , she will be graduating in May , they have really been a very good fit for her and specific learning needs . All of her teaches are ve... See more

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Rated 5 out of 5 stars

I love that he has the flexibility to learn in a way that truly works for him, while being in the comfort of an environment he feels safe and happy in. With his ADHD, that makes such a big differ... See more

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Rated 5 out of 5 stars

I think if the learning coaches have something to know what the kids are doing like a teachers book or agenda to write down what their students have grade to lessons. Im very organized person especial... See more

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Rated 5 out of 5 stars

Absolutely 💯 #1 school in the state of Maine i have had plenty of experiences with different schools in different districts everything you could possibly imagine for my daughter to feel that she did... See more

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Rated 5 out of 5 stars

We absolutely LOVE K12 Virtual Academy! I wanted my children to be homeschooled, but wanted them to have a teacher to help teach them. My oldest daughter has been with K12 for 2 years during 3rd and 4... See more

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Rated 3 out of 5 stars

I love the staff, courses, and flexibility but the new Canvas platform is absolutely horrid. It's tedious and confusing. The previous one was simple and extremely user friendly. I'd give 5 stars if w... See more

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Rated 5 out of 5 stars

Every aspect has been such a nice experience for my 1st grader. This is her second year and she is thriving. I love the small groups classes that is basically like one on one for your student to get a... See more

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Rated 5 out of 5 stars

My son being a K12 online student has been such a blessing. My son is autistic and non verbal, so him being out of the home with strangers was not the best choice. K12 has made allowances for his ther... See more

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Rated 5 out of 5 stars

My son has been in LAVCA now for all school years from kindergarten to 9th. He is not only learning the basics, but he is advancing in all of his subjects, in part due to the teachers and rigorous cur... See more

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Rated 3 out of 5 stars

The school and teachers are great the administration is awful and drags down the whole school. I am not the name parent on the account, but still listed for government assistance I don't want. The sch... See more

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Rated 1 out of 5 stars

It is not flexible at all(rigid class scheduling)... If you need flexibility with scheduling and with doing schoolwork at unconventional hours . Do Not go to IQMN. I suggest giving connections academy... See more

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Rated 4 out of 5 stars

Great opportunity for my children to enjoy school again and have free time to thrive and have extra curricular activities to enjoy again. Classes seem to be easier for them to be at and ask any questi... See more

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Rated 4 out of 5 stars

Mrs.Bass is a wonderful teacher and very amazing with the students. Ms.Teague on the other hand, she doesn't communicate very well, we email her and she never replied back. Only emails we have receive... See more

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Rated 2 out of 5 stars

Trying to communicate with the staff is extremely and beyond difficult. We're constantly sending massive emails being routed to this person that person and never a response. The school has to do bette... See more

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Rated 2 out of 5 stars

Lack of communication between teachers and parents! The school really needs to redo their set up and find a better more easily assessable program for the students and parents. Especially regarding com... See more

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Rated 4 out of 5 stars

I love having flexibility to have my children do work from anywhere. We can go on vacation and still get work completed. I enjoy the ciriculim. Some teachers are really helpful while others are not en... See more

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Rated 4 out of 5 stars

For me this is a safe way to have my kids home in their element, doing their school work without stipulations such as not being able to go due to sickness etc. And a good way to keep a strong connecti... See more

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Rated 5 out of 5 stars

I have such a wonderful experience with VAVA since 2018 when I first tried it with my oldest son entering 6th grade. It was a very pleasant journey for both of us from the beginning to his graduati... See more

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Rated 1 out of 5 stars

ALVA online is great. The only thing is when my baby laptop has the error message. I get upset but I would call technical support and get her back on track. ALVA school is great. This my baby last yr... See more

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Rated 5 out of 5 stars

Wyoming K-12 Virtual Academy has been the perfect school for my daughter, and the education is above all else! My daughter loves her teacher, the advanced lessons that keep my daughter from getting bo... See more

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Rated 5 out of 5 stars

My son and I just love K12 Stride! My son has a tended K12 stride since the second grade. Every teacher every person every customer service rep have been nothing but great help every time we've needed... See more

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Rated 5 out of 5 stars

K12 has been a great experience for my kids. The teachers are detailed, supportive, and always willing to help. The program is well‑organized and gives my children the structure they need while learni... See more

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Rated 5 out of 5 stars

My grand daughter been attending the Academy for 3 years and she has learned a lot. She was a "D" average student and now is a honor roll student. This academy has a professional and well informed pri... See more

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Rated 5 out of 5 stars

I absolutely love this school and all the teachers my daughter has had so far are amazing. If there is something she doesn’t understand they will help and give her all the resources she needs to get i... See more

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Rated 5 out of 5 stars

What made my experience great is being hands on with my children learning. K12 does lots of things right. They have great teachers and great support classes. The curriculum is great and I love that te... See more

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Rated 5 out of 5 stars

The teachers are very helpful and have responded in a timely fashion when we've had any issues. They care and want my child to excel. I get quarterly report cards, anytime an assignment is not complet... See more

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Rated 3 out of 5 stars

They changed the program. So it's not as easy to just go to the information. Before I could see all my kids grades in one place. That way I didn't have to look through each one individually. I coul... See more

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Rated 5 out of 5 stars

Keeping my child home is 5 stars but I also appreciate that he is still held accountable by others than me too. Finishing our second year with them and will be continuing. Wonderful teachers so far. F... See more

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Rated 5 out of 5 stars

The teachers are amazing, and go above and beyond. If the child don't understand, they put kids who do understand at one table, and go to a private table to further instruct those students that don't.... See more

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Rated 1 out of 5 stars

The teachers and administrators are heartless and don’t care about the children. They only care about the stats.

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Rated 5 out of 5 stars

The teachers are absolutely amazing! Navigation of the site is very easy. I love that we have so many resources and staff responds quickly anytime I need to reach out for anything! My child has loved... See more

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Rated 5 out of 5 stars

My son has attended K12 since kindergarten and he will be in the 6th grade next year! Not only has my son learned so much from K12, but he also understands what he is learning and that is so important... See more

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Rated 5 out of 5 stars

The entire staff are helpful no matter the situation. My son is on a spectrum and it’s convenient having him home with me while he learns so that he’s comfortable in his own home and doesn’t have to w... See more

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Rated 5 out of 5 stars

I love how all teachers and stuff are engaged with the student’s. You can see their goal is to help your child succeed. They go above and beyond whether your child needs more help or is over exceeding... See more

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Rated 5 out of 5 stars

Great alternative to brick and mortar schools! My son has done a full turn around with attitude and grades! If your child is having trouble at school they may need something like this excellent

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Rated 5 out of 5 stars

All the staff have always been extremely helpful and so kind. They have done so well with my daughter and we really have watched her flourish and come out of a shell through her K12 experiences. It ha... See more

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Rated 1 out of 5 stars

Update: I was informed with a 13 hour notice that my child will have a make-up test for the ACAP with less time to complete the tests that was given to the other students. Instead of the test being... See more

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Rated 5 out of 5 stars

I've had experiences with many schools and teachers as a mother and working in the educational setting myself. Insight Academy has been a great option for my son who suffered from social anxiety and b... See more

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Rated 5 out of 5 stars

My son came from a school that did not protect him from bullying. Here all of the staff and students have been really kind to him. He has got back his self confidence and joins in class discussions... See more

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Rated 5 out of 5 stars

My son thrives with K12. He rarely misses school and when he does he’s able to watch the recording so he doesn’t get behind. I honestly feel like there more structure here. When they notice a problem... See more

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Rated 5 out of 5 stars

I really enjoy this school. I get to be hands on with my child and teachers. Communication is great! And they are very understanding because remember they are still regular humans as well and I like t... See more

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Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

About K12

Written by the company

For more than 25 years, K12 has been a trusted leader in online education. We support students from pre-K through 12th grade with a flexible, accredited online learning experience that fits the way families live and learn today.

Our award-winning curriculum is built specifically for online learners, combining academic excellence with real-world readiness.

When you choose a K12-powered school for your child, you’re getting more than just a curriculum—you’re joining a community. Students benefit from built-in tutoring, career and college prep services, and opportunities to connect and grow through clubs, competitions, and enrichment programs.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 2 out of 5 stars

This year has been the worst year of…

This year has been the worst year of all my daughter's years with online school. The new platform has been horribly confusing. My daughter has been lost and confused. All my attempts to reach out to all her teachers and counselors have not helped. She is failing classes and the only ones she is passing are the ones where I have to provide very intense coaching. She used to have confidence in her school work and now she is confused and feels helpless.

15 April 2026
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Reply from K12

Thank you for taking the time to share your experience. We’re truly sorry to hear how difficult this year has been for your daughter and your family. Our team will be reaching out to you via email to better understand your situation and explore how we can provide additional support. We appreciate your honesty and thank you for sharing your concerns with us.

Rated 4 out of 5 stars

Amazing staff!

The teachers and staff are amazing and we absolutely LOVE the curriculum.

15 April 2026
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Reply from K12

Thank you so much for the kind words! We're thrilled to hear it has been such a great fit and we're proud to support your family!

Rated 5 out of 5 stars

My experience has been great

My experience has been great! My son has been able to to learn a lot and adapt quick! Teachers are amazing and everyone is respectful! I really love OHVA ❤️

15 April 2026
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Reply from K12

Thank you for the wonderful review! It’s great to hear your son is thriving and that you’ve had such a positive experience with our teachers and staff. We’re proud to support your family at OHVA!

Rated 5 out of 5 stars

My daughters teachers commucation has…

My daughters teachers commucation has been great and over all great scholl

15 April 2026
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Reply from K12

This is wonderful to hear! We're so happy it has been such a great fit for your family. Wishing your daughter continued success!

Rated 5 out of 5 stars

I love that there are many options for…

I love that there are many options for electives. The platform is easy to use. I also love the options available for F2F events.

15 April 2026
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Reply from K12

Thank you so much for sharing your experience! We’re happy you’re enjoying what our school offers and appreciate having you with us.

Rated 5 out of 5 stars

I would recommend anyone to K12

I would recommend anyone to K12, this is the best decision I have made for my 2 children's

2 April 2026
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Reply from K12

Thank you for sharing such kind feedback. We’re honored to be part of your family’s educational journey and appreciate your trust in us!

Rated 5 out of 5 stars

Ease of everything

Ease of everything

15 April 2026
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Reply from K12

Thank you for taking the time to share your experience! We’re delighted to know you have had a great experience and appreciate your support.

Rated 5 out of 5 stars

All the teachers and the staff that…

All the teachers and the staff that deals with 504 needs are wonderful they have done an amazing job with our daughter. She has got to a place where she can grow

6 April 2026
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Reply from K12

We're so glad to hear that our teachers and staff have helped your daughter reach a place where she can grow. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Our experience with OHVA has changed…

Our experience with OHVA has changed our lives! My student has special needs which I thought would be difficult online but it was the complete opposite. Mr. John McDonough is INCREDIBLE!! Jace’s teaching team is amazing!!! Jace has all A’s right now which boosted his self esteem so much that he attended his first face to face field trip this year!! The flexibility of allowing a working parent to work and come home and also work on assignments with their student is amazing! It allows me to work but yet still be involved 100%. This team focuses on the positives and continues to work on weaknesses without making them seem like weaknesses!!!! This is actually a huge thing with a student who has a background of trauma. Even though Jace is online he is NEVER treated like that, he is treated like a child who wants an education but struggles with being in person. This team lets him know they know he is there but never pushes!!! They never criticize or put him on the spot, they let him come to them!! The new dashboard is AMAZING!!! I hope that you would kindly forward this to the team because they are, OHVA is, AMAZING!!!! THANK YOU!!! I can’t wait for next year to see more growth in this beautiful child who is completely UNSTOPPABLE because of you!!!

Tamera Bang

15 April 2026
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Reply from K12

Hello. Thank you for sharing this feedback. We're so happy to hear about the positive impact our program and team have had! It's wonderful that the flexibility supports your involvement and that the focus on positivity has boosted your student's self-esteem. We appreciate you sharing this amazing feedback.

Rated 5 out of 5 stars

This school is always there to help…

This school is always there to help with Us as parents and my children
Navigating online school can sometimes be very frustrating but I can email or text any of the teachers and they always put me through to the right person to help with my issue.

20 March 2026
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Reply from K12

We're happy to hear that we're able to help you and your children! It's great to know that our team is readily available and helpful in navigating online school. Thank you for your feedback.

Rated 5 out of 5 stars

OHVA allows my child the freedom to get…

OHVA allows my child the freedom to get a quality education and pursue interests beyond the classroom. He is not confined to a building and is able to learn at his own pace. Teachers are easily accessible and the materials provided for learning are of high standards. We love OHVA!

15 April 2026
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Reply from K12

We're so happy OHVA provides the flexibility for your child to learn at their own pace and pursue other interests. It's great to hear the materials and teacher access are working well for you! Thank you for sharing this feedback.

Rated 5 out of 5 stars

OHVA has been amazing!!

OHVA has been amazing!!! And the program is great and super easy to navigate!

15 April 2026
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Reply from K12

Hello! Thank you for taking the time to share your feedback. We are so happy to hear that you've had such an amazing experience with OHVA! We're glad the program is easy to navigate for you. We look forward to continuing this learning journey!

Rated 5 out of 5 stars

We just love ohva the staff and…

We just love ohva the staff and teachers are absolutely fabulous, so much good support groups for my kids. My kids are so smart from going to ohva.

15 April 2026
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Reply from K12

Hello! Thank you for sharing this feedback with us. We're so happy to hear that you and your children love our school! It's wonderful to know our staff and support groups are appreciated.

Rated 4 out of 5 stars

Lack of communication between learning…

Lack of communication between learning coaches and teachers as well as administration.. .and the frustration of not being answered back when an email is being sent . Also the lack of communication between teachers and students the fact that sometimes students have questions and the teachers logg off so quickly. These things are a priority that need to be fixed right away.

15 April 2026
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Reply from K12

We appreciate you bringing these communication concerns to our attention. We are sorry to hear about the difficulties you've experienced with response times and teacher availability. We will address these issues with our team. Thank you so much for sharing this honest feedback.

Rated 5 out of 5 stars

My daughter has improved so much

My daughter has improved so much , in the past years , thank you 😊.

15 April 2026
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Reply from K12

We're so happy to hear about your daughter's progress over the years. Thank you for sharing this positive feedback with us!

Rated 5 out of 5 stars

A Valuable Educational Option Requiring Active Parental Engagement

As a parent of K12 online school student, I find the curriculum, communication, and overall learning environment to be commendable. The online format eliminates many of the social challenges associated with traditional schooling, which has proven to be a significant advantage — particularly for students with disabilities who benefit from individualized attention and a more focused environment.
Parental involvement remains essential to student success. Time management can be a notable obstacle, and many students are reluctant to seek help even when needed. Staying actively engaged with your student and monitoring their progress makes a meaningful difference.
The extracurricular programs offered reflect a genuine commitment to enriching the student experience, and the fact that this is a free service makes it even more impressive.
Overall, I am genuinely grateful for this school. It has helped my student significantly, and I would recommend it to any family willing to stay involved and keep their child on track.

15 April 2026
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Reply from K12

We appreciate your sharing this positive experience. It's great to know the curriculum and learning environment support your student's needs. Parental involvement and time management are indeed key, and we're glad you recognize the value of our extracurricular programs. Thank you for recommending our school!

Rated 4 out of 5 stars

A good school overall with supportive…

A good school overall with supportive staff, though it gives too much homework, offers limited breaks, and it happened to be unclear or slow with previous art competition result. Despite being free, it provides enough quality to feel worth paying for.

15 April 2026
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Reply from K12

We appreciate your feedback. We're happy to hear that you find our staff supportive. Thank you for sharing your concerns about homework and breaks. Through feedback we can pinpoint areas that we need to work on. Thank you for taking the time to share this feedback.

Rated 5 out of 5 stars

Safety

It's amazing have my daughter at home in a safe space and see how she learns and open up his mind to different things and people.

15 April 2026
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Reply from K12

We're happy to hear that your daughter is thriving in a safe space while learning and expanding her horizons. Thank you for sharing this positive experience!

Rated 5 out of 5 stars

Daniel has grown as a student and is…

Daniel has grown as a student and is loving school again. I like that he can work on his own if he wants or can get the help he needs from his teachers. The support from everyone at NMDCA is great. Thank you for all your hard work. Denise Higdon

15 April 2026
K12 logo

Reply from K12

We're happy Daniel is loving school and growing as a student! It's great that he can work independently and receive support when needed. We appreciate your kind words and hard work acknowledgment.

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